Mobile banking services

Communications of the ACM

Volumn 47, Issue 5, 2004, Pages 42-46

  Mallat, Niina ^a   Rossi, Matti ^a   Tuunainen, Virpi Kristiina ^a  

^a HELSINKI SCHOOL OF ECONOMICS   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; INTERNET; MOBILE TELECOMMUNICATION SYSTEMS; PURCHASING; QUALITY CONTROL; RISK ASSESSMENT; SALES; SECURITY OF DATA; SMART CARDS; TELECOMMUNICATION TRAFFIC;

CREDIT CARDS; MOBILE BANKING SERVICES; MOBILE COMMERCE; MOBILE MICROPAYMENTS; PERSONAL IDENTIFICATION NUMBER (PIN);

MOBILE COMPUTING;

EID: 4243187057     PISSN: 00010782     EISSN: None     Source Type: Journal    
DOI: 10.1145/986213.986236     Document Type: Review

References (9)

1. Begonha, D.B., Hoffmann, A., and Melin, P. M-payments: Hang up, try again. Credit Card Management 15, 10 (Dec. 2002), 40-42.
2. Claessens, J., Dem, V., De Cock, D., Preneel, B., and Vandewalle, J. On the security of today's online electronic banking systems. Computers and Security 21, 3 (2002), 257-269.
3. Herzbeig, A. Payments and banking with mobile personal devices. Commun. ACM 46, 5 (May 2003), 53-58.
4. Jarvenpaa, S., Lang, K.R., Takeda, Y. and Tuunainen, V.K. Mobile commerce at crossroads: An international focus group study of users of mobile handheld devices and services. Commun. ACM 46, 12 (Dec. 2003), 41-44.
5. Mobile Electronic Transactions Ltd. MeT White Paper on Mobile Transactions (2003); www.mobiletransaction.org.
6. Paavilainen, J. Mobile Business Strategies: Understanding the Technologies and Opportunities. Addison-Wesley, 2001.
7. Suoranta, M. Adoption of Mobile Banking in Finland. Doctoral dissertation. Jyväskylä University Printing House, Jyväskylä and ER-paino, Lievestuore, 2003.
8. Tsalgatidou, A. and Pitoura, E. Business models and transactions in mobile electronic commerce: Requirements and properties. Computer Networks 37 (2001), 221-236.
9. Varshney, U. and Vetter, R. Mobile commerce: Framework, applications and networking support. Mobile Networks and Applications 7, 3 (June 2002), 185-198.