메뉴 건너뛰기




Volumn 66, Issue 1, 2013, Pages 53-59

The role of consumer-brand identification in building brand relationships

Author keywords

Brand; Commitment; Consumer; Identification; Value congruity; Word of mouth

Indexed keywords


EID: 84870545239     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2011.07.022     Document Type: Article
Times cited : (443)

References (58)
  • 1
    • 85045585724 scopus 로고    scopus 로고
    • Building dimensions of brand personality
    • Aaker J.L. Building dimensions of brand personality. Journal of Marketing Research 1997, 23:347-356.
    • (1997) Journal of Marketing Research , vol.23 , pp. 347-356
    • Aaker, J.L.1
  • 2
    • 20444485853 scopus 로고    scopus 로고
    • Antecedents and consequences of customer-company identification: expanding the role of relationship marketing
    • Ahearne M., Bhattacharya C.B., Gruen T. Antecedents and consequences of customer-company identification: expanding the role of relationship marketing. The Journal of Applied Psychology 2005, 90:574-585.
    • (2005) The Journal of Applied Psychology , vol.90 , pp. 574-585
    • Ahearne, M.1    Bhattacharya, C.B.2    Gruen, T.3
  • 3
    • 22544454760 scopus 로고    scopus 로고
    • The social influence of brand community: evidence from European car clubs
    • Algesheimer R., Dholakia U.M., Herrmann A. The social influence of brand community: evidence from European car clubs. The Journal of Marketing 2005, 69(3):19-34.
    • (2005) The Journal of Marketing , vol.69 , Issue.3 , pp. 19-34
    • Algesheimer, R.1    Dholakia, U.M.2    Herrmann, A.3
  • 4
    • 0142083318 scopus 로고    scopus 로고
    • A functional approach to instrumental and terminal values and the value-attitude-behavior system of consumer choice
    • Allen W.M., Hung N.S., Wilson M. A functional approach to instrumental and terminal values and the value-attitude-behavior system of consumer choice. European Journal of Marketing 2002, 36:111-135.
    • (2002) European Journal of Marketing , vol.36 , pp. 111-135
    • Allen, W.M.1    Hung, N.S.2    Wilson, M.3
  • 5
    • 43049114983 scopus 로고    scopus 로고
    • Identification in organizations: an examination of four fundamental questions
    • Ashforth B.E., Harrison S.H., Corely K.G. Identification in organizations: an examination of four fundamental questions. Journal of Management 2008, 34:325-374.
    • (2008) Journal of Management , vol.34 , pp. 325-374
    • Ashforth, B.E.1    Harrison, S.H.2    Corely, K.G.3
  • 7
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations
    • Baron R.M., Kenny D.A. The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology 1986, 51:1173-1182.
    • (1986) Journal of Personality and Social Psychology , vol.51 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 8
    • 84936628342 scopus 로고
    • Possessions and the extended self
    • Belk W.R. Possessions and the extended self. Journal of Consumer Research 1988, 15:139-166.
    • (1988) Journal of Consumer Research , vol.15 , pp. 139-166
    • Belk, W.R.1
  • 9
    • 0007019384 scopus 로고    scopus 로고
    • Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization
    • Bergami M., Bagozzi R.P. Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization. British Journal of Social Psychology 2000, 39:555-577.
    • (2000) British Journal of Social Psychology , vol.39 , pp. 555-577
    • Bergami, M.1    Bagozzi, R.P.2
  • 10
    • 84986045048 scopus 로고
    • Understanding the bond of identification: an investigation of its correlates among art museum members
    • Bhattacharya C.B., Rao H., Glynn M.A. Understanding the bond of identification: an investigation of its correlates among art museum members. The Journal of Marketing 1995, 59(4):46-57.
    • (1995) The Journal of Marketing , vol.59 , Issue.4 , pp. 46-57
    • Bhattacharya, C.B.1    Rao, H.2    Glynn, M.A.3
  • 11
    • 0037397355 scopus 로고    scopus 로고
    • Consumer-company identification: a framework for understanding consumers' relationships with brands
    • Bhattacharya C.B., Sen S. Consumer-company identification: a framework for understanding consumers' relationships with brands. The Journal of Marketing 2003, 67(2):76-88.
    • (2003) The Journal of Marketing , vol.67 , Issue.2 , pp. 76-88
    • Bhattacharya, C.B.1    Sen, S.2
  • 15
    • 15844383510 scopus 로고    scopus 로고
    • Spreading the word: investigating antecedents of consumers' positive word-of-mouth intentions and behaviors in a retailing context
    • Brown T.J., Barry T.E., Dacin P.A., Gunst R.F. Spreading the word: investigating antecedents of consumers' positive word-of-mouth intentions and behaviors in a retailing context. Journal of the Academy of Marketing Science 2005, 33:123-138.
    • (2005) Journal of the Academy of Marketing Science , vol.33 , pp. 123-138
    • Brown, T.J.1    Barry, T.E.2    Dacin, P.A.3    Gunst, R.F.4
  • 16
    • 39649103178 scopus 로고    scopus 로고
    • Social versus psychological brand community: the role of psychological sense of brand community
    • Carlson B.D., Suter T.A., Brown T.J. Social versus psychological brand community: the role of psychological sense of brand community. Journal of Business Research 2008, 61:284-291.
    • (2008) Journal of Business Research , vol.61 , pp. 284-291
    • Carlson, B.D.1    Suter, T.A.2    Brown, T.J.3
  • 17
    • 51749106799 scopus 로고    scopus 로고
    • The role of satisfaction and website usability in developing customer loyalty and positive word-of-mouth in the e-banking services
    • Casaló L.V., Flavian C., Guinaliu M. The role of satisfaction and website usability in developing customer loyalty and positive word-of-mouth in the e-banking services. The International Journal of Bank Marketing 2008, 26:399-417.
    • (2008) The International Journal of Bank Marketing , vol.26 , pp. 399-417
    • Casaló, L.V.1    Flavian, C.2    Guinaliu, M.3
  • 18
    • 0035590133 scopus 로고    scopus 로고
    • The chain of effects from brand trust and brand affect to brand performance: the role of brand loyalty
    • Chaudhuri A., Holbrook M.B. The chain of effects from brand trust and brand affect to brand performance: the role of brand loyalty. The Journal of Marketing 2001, 65(2):81-93.
    • (2001) The Journal of Marketing , vol.65 , Issue.2 , pp. 81-93
    • Chaudhuri, A.1    Holbrook, M.B.2
  • 19
    • 0002042337 scopus 로고    scopus 로고
    • Issues and opinion on structural equation modeling
    • Chin W.W. Issues and opinion on structural equation modeling. Management Information Systems Quarterly 1998, 22:1-11.
    • (1998) Management Information Systems Quarterly , vol.22 , pp. 1-11
    • Chin, W.W.1
  • 21
    • 84870483421 scopus 로고    scopus 로고
    • The effects of brand associations on consumer response
    • Del Rio A.B., Vazquez R., Iglesias V. The effects of brand associations on consumer response. Marketing Science 2001, 25:740-759.
    • (2001) Marketing Science , vol.25 , pp. 740-759
    • Del Rio, A.B.1    Vazquez, R.2    Iglesias, V.3
  • 26
    • 77953088844 scopus 로고    scopus 로고
    • The development, psychometric evaluation, and validation of a customer loyalty scale
    • Carbondale, (Unpublished doctoral dissertation)
    • Ellis B.T. The development, psychometric evaluation, and validation of a customer loyalty scale. Graduate School Southern Illinois University 2000, Carbondale.
    • (2000) Graduate School Southern Illinois University
    • Ellis, B.T.1
  • 27
    • 0036868597 scopus 로고    scopus 로고
    • Members' identification with multiple-identity organizations
    • Foreman P., Whetten D.A. Members' identification with multiple-identity organizations. Organization Science 2002, 13:618-635.
    • (2002) Organization Science , vol.13 , pp. 618-635
    • Foreman, P.1    Whetten, D.A.2
  • 28
    • 0032351557 scopus 로고    scopus 로고
    • Consumers and their brands: developing relationship theory in consumer research
    • Fournier S. Consumers and their brands: developing relationship theory in consumer research. Journal of Consumer Research 1998, 24:343-373.
    • (1998) Journal of Consumer Research , vol.24 , pp. 343-373
    • Fournier, S.1
  • 29
    • 78651367064 scopus 로고    scopus 로고
    • Sampling methods for web and e-mail surveys
    • Sage Publications Ltd, London, N. Fielding, R.M. Lee, G. Blank (Eds.)
    • Fricker R.D. Sampling methods for web and e-mail surveys. The Sage handbook of online research methods 2008, 195-216. Sage Publications Ltd, London. N. Fielding, R.M. Lee, G. Blank (Eds.).
    • (2008) The Sage handbook of online research methods , pp. 195-216
    • Fricker, R.D.1
  • 32
    • 84992831489 scopus 로고    scopus 로고
    • The measurement of word-of-mouth communication and an investigation of service quality and customer commitment as potential antecedents
    • Harrison-Walker J.L. The measurement of word-of-mouth communication and an investigation of service quality and customer commitment as potential antecedents. Journal of Service Research 2001, 4:60-75.
    • (2001) Journal of Service Research , vol.4 , pp. 60-75
    • Harrison-Walker, J.L.1
  • 33
    • 0003992773 scopus 로고    scopus 로고
    • Respondent-driven sampling: a new approach to the study of hidden populations
    • Heckathorn D.D. Respondent-driven sampling: a new approach to the study of hidden populations. Social Problems 1997, 44:174-199.
    • (1997) Social Problems , vol.44 , pp. 174-199
    • Heckathorn, D.D.1
  • 35
    • 84952252478 scopus 로고
    • Value-expressive versus utilitarian advertising appeals: when and why to use which appeal
    • Johar J.S., Sirgy J. Value-expressive versus utilitarian advertising appeals: when and why to use which appeal. Journal of Advertising 1991, 20(3):23-33.
    • (1991) Journal of Advertising , vol.20 , Issue.3 , pp. 23-33
    • Johar, J.S.1    Sirgy, J.2
  • 37
    • 0035622022 scopus 로고    scopus 로고
    • The effect of brand personality and brand identification on brand loyalty: applying the theory of social identification
    • Kim A.C., Dongchul H., Aeung-Bae P. The effect of brand personality and brand identification on brand loyalty: applying the theory of social identification. Japanese Psychological Research 2001, 43:195-206.
    • (2001) Japanese Psychological Research , vol.43 , pp. 195-206
    • Kim, A.C.1    Dongchul, H.2    Aeung-Bae, P.3
  • 41
    • 4444233566 scopus 로고    scopus 로고
    • Comparison between mail and web surveys: response pattern, respondent profile, and data quality
    • Kwak N., Radler B.A. Comparison between mail and web surveys: response pattern, respondent profile, and data quality. Journal of Official Statistics 2002, 18:257-274.
    • (2002) Journal of Official Statistics , vol.18 , pp. 257-274
    • Kwak, N.1    Radler, B.A.2
  • 44
    • 0032221781 scopus 로고    scopus 로고
    • Is more ever too much? The number of indicators per factor in confirmatory factor analysis
    • Marsh H.W., Hau K., Balla R.J., Grayson D. Is more ever too much? The number of indicators per factor in confirmatory factor analysis. Multivariate Behavioral Research 1998, 33:181-220.
    • (1998) Multivariate Behavioral Research , vol.33 , pp. 181-220
    • Marsh, H.W.1    Hau, K.2    Balla, R.J.3    Grayson, D.4
  • 46
    • 69349100821 scopus 로고    scopus 로고
    • A comparison of brand personality and brand user-imagery congruence
    • Parker T.B. A comparison of brand personality and brand user-imagery congruence. Journal of Consumer Marketing 2009, 26:175-184.
    • (2009) Journal of Consumer Marketing , vol.26 , pp. 175-184
    • Parker, T.B.1
  • 47
    • 84870499981 scopus 로고    scopus 로고
    • Corporate reputation, orgnizational identification and commitment
    • Faculty of Social Sciences, Ljubljana
    • Podnar K. Corporate reputation, orgnizational identification and commitment. Unpublished doctoral dissertation) 2004, Faculty of Social Sciences, Ljubljana.
    • (2004) Unpublished doctoral dissertation)
    • Podnar, K.1
  • 48
    • 76649138204 scopus 로고    scopus 로고
    • Key issues in organizational identity and identification theory
    • Ravasi D., van Rekom J. Key issues in organizational identity and identification theory. Corporate Reputation Review 2003, 6:118-132.
    • (2003) Corporate Reputation Review , vol.6 , pp. 118-132
    • Ravasi, D.1    van Rekom, J.2
  • 49
    • 43249104229 scopus 로고    scopus 로고
    • Brands and the identification process of children
    • Rodhain A. Brands and the identification process of children. Advances in Consumer Research 2006, 33:549-555.
    • (2006) Advances in Consumer Research , vol.33 , pp. 549-555
    • Rodhain, A.1
  • 50
    • 84960559761 scopus 로고
    • Change and stability in American value system, 1968-1971
    • Rokeach M.J. Change and stability in American value system, 1968-1971. Public Opinion Quarterly 1974, 38:222-238.
    • (1974) Public Opinion Quarterly , vol.38 , pp. 222-238
    • Rokeach, M.J.1
  • 53
    • 12944254316 scopus 로고    scopus 로고
    • The ties that bind: measuring the strength of consumers' emotional attachments to brands
    • Thomson M., MacInnis J.D., Park C.W. The ties that bind: measuring the strength of consumers' emotional attachments to brands. Journal of Consumer Psychology 2005, 15:77-91.
    • (2005) Journal of Consumer Psychology , vol.15 , pp. 77-91
    • Thomson, M.1    MacInnis, J.D.2    Park, C.W.3
  • 54
    • 84870481802 scopus 로고    scopus 로고
    • This brand is me: a social identity based measure of brand identification
    • Tildesley A.E., Coote L.V. This brand is me: a social identity based measure of brand identification. Advances in Consumer Research 2009, 36:627-628.
    • (2009) Advances in Consumer Research , vol.36 , pp. 627-628
    • Tildesley, A.E.1    Coote, L.V.2
  • 56
    • 84870571585 scopus 로고    scopus 로고
    • Consumption, identity - formation and uncertainty
    • Routledge, London, D. Miller (Ed.) Consumption: critical concepts in the social sciences
    • Warde A. Consumption, identity - formation and uncertainty. Disciplinary Approaches to Consumption 2008, 3:9-33. Routledge, London. D. Miller (Ed.).
    • (2008) Disciplinary Approaches to Consumption , vol.3 , pp. 9-33
    • Warde, A.1
  • 57
    • 0034259757 scopus 로고    scopus 로고
    • An empirical investigation of the relationship between product involvement and brand commitment
    • Warrington P., Shim S. An empirical investigation of the relationship between product involvement and brand commitment. Psychology and Marketing 2000, 17(9):76-88.
    • (2000) Psychology and Marketing , vol.17 , Issue.9 , pp. 76-88
    • Warrington, P.1    Shim, S.2
  • 58
    • 0032386941 scopus 로고    scopus 로고
    • Source organization studies and the new pragmatism: positivism, anti-positivism, and the search for ethics
    • Wicks A.C., Freeman E.R. Source organization studies and the new pragmatism: positivism, anti-positivism, and the search for ethics. Organization Science 1998, 9:123-140.
    • (1998) Organization Science , vol.9 , pp. 123-140
    • Wicks, A.C.1    Freeman, E.R.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.