Evaluating the quality of airport service using the fuzzy multi-criteria decision-making method: A case study of Taiwanese airports

Expert Systems

Volumn 29, Issue 3, 2012, Pages 246-260

  Chien Chang, Chou ^a  

^a NATIONAL KAOHSIUNG UNIVERSITY OF APPLIED SCIENCES   (Taiwan)

Author keywords

airport; expert system; fuzzy set; MCDM; service quality

Indexed keywords

AIRPORT SERVICES; DECISION MAKERS; FUZZY EXPERT SYSTEMS; FUZZY MCDM; FUZZY MULTI-CRITERIA DECISION-MAKING; INTERNATIONAL AIRPORT; INVERSE FUNCTIONS; MCDM; REPRESENTATION METHOD; SERVICE QUALITY;

AIR TRANSPORTATION; DECISION MAKING; EXPERT SYSTEMS; FUZZY SETS; QUALITY CONTROL;

AIRPORTS;

EID: 84863722259     PISSN: 02664720     EISSN: 14680394     Source Type: Journal    
DOI: 10.1111/j.1468-0394.2010.00574.x     Document Type: Article

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