A model for the evaluation of airport service quality

Proceedings of the Institution of Civil Engineers: Transport

Volumn 162, Issue 4, 2009, Pages 207-213

  Chou, Chien Chang ^a  

^a NATIONAL KAOHSIUNG UNIVERSITY OF APPLIED SCIENCES   (Taiwan)

Author keywords

Transport management; Transport planning

Indexed keywords

AIRLINE SERVICES; AIRPORT SERVICES; INTERNATIONAL AIRPORT; MULTIPLE CRITERIA DECISION MAKING; SERVICE QUALITY; SERVQUAL; TRANSPORT MANAGEMENT; TRANSPORT PLANNING; TRANSPORTATION SERVICES;

AIR TRANSPORTATION; AIRPORTS; DECISION MAKING; MASS TRANSPORTATION; PLANNING; QUALITY OF SERVICE;

QUALITY CONTROL;

AIR TRANSPORTATION; AIRLINE INDUSTRY; AIRPORT; MODELING; TRANSPORTATION PLANNING;

TAIWAN;

EID: 77956399336     PISSN: 0965092X     EISSN: 17517710     Source Type: Journal    
DOI: 10.1680/tran.2009.162.4.207     Document Type: Article

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