Tourism service quality begins at the airport

Tourism Management

Volumn 27, Issue 5, 2006, Pages 874-877

  Rendeiro Martín Cejas, Roberto ^a  

^a UNIVERSITY OF LAS PALMAS DE GRAN CANARIA   (Spain)

Author keywords

Airport; Level of service; Quality; Tourism

Indexed keywords

AIRPORT; LINEAR PROGRAMING; MODEL; TOURISM MANAGEMENT;

ATLANTIC ISLANDS; ATLANTIC OCEAN; CANARY ISLANDS; EURASIA; EUROPE; GRAN CANARIA; LAS PALMAS; MACARONESIA; SOUTHERN EUROPE; SPAIN;

EID: 33745813152     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2005.05.005     Document Type: Article

References (5)

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4. Muller C., and Gosling G.D. A framework for evaluating level of service for airport terminals. Transportation Planning and Technology 16 (1991) 45-61
5. Mumayiz S., and Ashford N. Methodology for planning and operations management of airport terminal facilities, transportation research record 1094 (1987), Transportation Research Board, Washington, D.C.