-
1
-
-
33846259194
-
The Role of Trust in the Marketing Activities of Entrepreneurs Establishing New Ventures
-
Ali, H. and Birley, S. (1998), 'The Role of Trust in the Marketing Activities of Entrepreneurs Establishing New Ventures', Journal of Marketing Management, Vol. 14, No. 7, pp. 749-763.
-
(1998)
Journal of Marketing Management
, vol.14
, Issue.7
, pp. 749-763
-
-
Ali, H.1
Birley, S.2
-
2
-
-
0000505474
-
Determinants of continuity in conventional industrial channel dyads
-
Anderson, E. and Weitz, B. (1989), 'Determinants of continuity in conventional industrial channel dyads', Marketing Science, Vol. 8, No. 4, pp. 310-323.
-
(1989)
Marketing Science
, vol.8
, Issue.4
, pp. 310-323
-
-
Anderson, E.1
Weitz, B.2
-
3
-
-
0002672359
-
A model of Distributor Firm and Manufacturer Firm Working Partnerships
-
Anderson, J. C. and Narus, J. A. (1990), 'A model of Distributor Firm and Manufacturer Firm Working Partnerships', Journal of Marketing, Vol. 54, No. 1, pp. 42-58.
-
(1990)
Journal of Marketing
, vol.54
, Issue.1
, pp. 42-58
-
-
Anderson, J.C.1
Narus, J.A.2
-
4
-
-
25444435855
-
Qualitative Data Collection and Analysis
-
Rogelberg, S. G. (ed.), Malden: Blackwell
-
Bachiochi, P. D. and Weiner, S. P. (2007), 'Qualitative Data Collection and Analysis', in Handbook of research methods in industrial and organizational psychology, Rogelberg, S. G. (ed.), Malden: Blackwell, pp. 161-183.
-
(2007)
Handbook of research methods in industrial and organizational psychology
, pp. 161-183
-
-
Bachiochi, P.D.1
Weiner, S.P.2
-
6
-
-
0011141510
-
Kanos Methods for understanding costumer-defined Quality
-
Berger, C., Blauth, R., Boger, D., Bolster, C., Burchill, G., DuMouchel, W., Pouliot, F., Richter, R., Rubinoff, A., Shen, D., Timko, M. and Walden, D. (1993), 'Kano's Methods for understanding costumer-defined Quality', Center for Quality Management Journal, Vol. 2, No. 4, pp. 3-36.
-
(1993)
Center for Quality Management Journal
, vol.2
, Issue.4
, pp. 3-36
-
-
Berger, C.1
Blauth, R.2
Boger, D.3
Bolster, C.4
Burchill, G.5
DuMouchel, W.6
Pouliot, F.7
Richter, R.8
Rubinoff, A.9
Shen, D.10
Timko, M.11
Walden, D.12
-
7
-
-
84861949555
-
Quality Communication
-
Booher, D. (1995), 'Quality Communication', Executive Excellence, Vol. 9, No. 1, p. 9.
-
(1995)
Executive Excellence
, vol.9
, Issue.1
, pp. 9
-
-
Booher, D.1
-
8
-
-
0037262572
-
An empirical test of Trust-Building Processes and Outcomes in Sales Manager-Salesperson Relationships
-
Brashear, T., Boles, J., Bellenger, D. and Brooks, C. (2003), 'An empirical test of Trust-Building Processes and Outcomes in Sales Manager-Salesperson Relationships', Journal of the Academy of Marketing Science, Vol. 31, No. 2, pp. 189-200.
-
(2003)
Journal of the Academy of Marketing Science
, vol.31
, Issue.2
, pp. 189-200
-
-
Brashear, T.1
Boles, J.2
Bellenger, D.3
Brooks, C.4
-
9
-
-
77950824648
-
The dynamics of seller reputation: Theory and Evidence from eBay
-
(forthcoming)
-
Cabral, L. and Hortascu, A. (2010), 'The dynamics of seller reputation: Theory and Evidence from eBay', Journal of Industrial Economics (forthcoming).
-
(2010)
Journal of Industrial Economics
-
-
Cabral, L.1
Hortascu, A.2
-
11
-
-
79959961065
-
The role of trust in buyer-seller conflict management
-
Celuch, K., Bantham, J. H. and Kasouf, C. J. (2011). 'The role of trust in buyer-seller conflict management', Journal of Business Research, Vol. 64, No. 10, pp. 1082-1088
-
(2011)
Journal of Business Research
, vol.64
, Issue.10
, pp. 1082-1088
-
-
Celuch, K.1
Bantham, J.H.2
Kasouf, C.J.3
-
12
-
-
34548812842
-
Trust, Trustworthiness, and Trust Propensity: A Meta-Analytic Test of their Unique Relationships with Risk Taking and Job Performance
-
Colquitt, J. A., Scott, B. A. and LePine, J. A. (2007), 'Trust, Trustworthiness, and Trust Propensity: A Meta-Analytic Test of their Unique Relationships with Risk Taking and Job Performance', Journal of Applied Psychology, Vol. 92, No. 4, pp. 909-927.
-
(2007)
Journal of Applied Psychology
, vol.92
, Issue.4
, pp. 909-927
-
-
Colquitt, J.A.1
Scott, B.A.2
LePine, J.A.3
-
13
-
-
39849097978
-
Trust and Risk Communication in High-Risk Organizations: A Test of Principles from Social Risk Research
-
Conchie, S. M. and Burns, C. (2008). 'Trust and Risk Communication in High-Risk Organizations: A Test of Principles from Social Risk Research', Risk Analysis: An International Journal, Vol. 28, No. 1, pp. 141-149.
-
(2008)
Risk Analysis: An International Journal
, vol.28
, Issue.1
, pp. 141-149
-
-
Conchie, S.M.1
Burns, C.2
-
15
-
-
0003056894
-
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
-
Crosby, L. A., Evans, K. R. and Cowles, D. (1990), 'Relationship Quality in Services Selling: An Interpersonal Influence Perspective', Journal of Marketing, Vol. 54, No. 3, pp. 68-81.
-
(1990)
Journal of Marketing
, vol.54
, Issue.3
, pp. 68-81
-
-
Crosby, L.A.1
Evans, K.R.2
Cowles, D.3
-
16
-
-
77954375851
-
The HR function in purchaser-provider relationships: insights from the UK voluntary sector
-
Cunningham, I. (2010), 'The HR function in purchaser-provider relationships: insights from the UK voluntary sector', Human Resource Management Journal, Vol. 20, No. 2, pp. 189- 205.
-
(2010)
Human Resource Management Journal
, vol.20
, Issue.2
, pp. 189-205
-
-
Cunningham, I.1
-
17
-
-
0002336395
-
Trust as a Commodity
-
Gambetta, D. (ed.), New York: Blackwell
-
Dasgupta, P. (1988), 'Trust as a Commodity', in: Trust: Making and Breaking Cooperative Relations, Gambetta, D. (ed.), New York: Blackwell, pp. 49-72.
-
(1988)
Trust: Making and Breaking Cooperative Relations
, pp. 49-72
-
-
Dasgupta, P.1
-
18
-
-
0032365776
-
Between trust and control: Developing confidence in partner cooperation in alliances
-
Das, T. K. and Teng, B. S. (1998), 'Between trust and control: Developing confidence in partner cooperation in alliances', Academy of Management Review, Vol. 23, No. 3, pp. 491-512.
-
(1998)
Academy of Management Review
, vol.23
, Issue.3
, pp. 491-512
-
-
Das, T.K.1
Teng, B.S.2
-
20
-
-
34247361424
-
Organisational communication and supportive employees
-
De Ridder, J. A. (2004), 'Organisational communication and supportive employees', Human Resource Management Journal, Vol. 14, No. 3, pp. 20-30.
-
(2004)
Human Resource Management Journal
, vol.14
, Issue.3
, pp. 20-30
-
-
De Ridder, J.A.1
-
21
-
-
34248982889
-
The effect of motivational orientation upon trust and suspicion
-
Deutsch, M. (1960), 'The effect of motivational orientation upon trust and suspicion', Human Relations, Vol. 13, No. 2, pp. 123-139.
-
(1960)
Human Relations
, vol.13
, Issue.2
, pp. 123-139
-
-
Deutsch, M.1
-
22
-
-
17744380322
-
Partnership and the development of trust in British workplaces
-
Dietz, G. (2004), 'Partnership and the development of trust in British workplaces', Human Resource Management Journal, Vol. 14, No. 1, pp. 5-24.
-
(2004)
Human Resource Management Journal
, vol.14
, Issue.1
, pp. 5-24
-
-
Dietz, G.1
-
23
-
-
0031502147
-
An Examination of the Nature of Trust in Buyer-Seller Relationships
-
Doney, P. M. and Cannon, J. P. (1997), 'An Examination of the Nature of Trust in Buyer-Seller Relationships', Journal of Marketing, Vol. 61, No. 2, pp. 35-51.
-
(1997)
Journal of Marketing
, vol.61
, Issue.2
, pp. 35-51
-
-
Doney, P.M.1
Cannon, J.P.2
-
24
-
-
0037288636
-
The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan and Korea
-
Dyer, J. H. and Chu, W. (2003), 'The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan and Korea', Organization Science, Vol. 14, No. 1, pp. 57-68.
-
(2003)
Organization Science
, vol.14
, Issue.1
, pp. 57-68
-
-
Dyer, J.H.1
Chu, W.2
-
26
-
-
0000792862
-
Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions
-
Folger, R. and Konovsky, M. A. (1989), Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions, The Academy of Management Journal, Vol. 32, No. 1, pp. 115-130.
-
(1989)
The Academy of Management Journal
, vol.32
, Issue.1
, pp. 115-130
-
-
Folger, R.1
Konovsky, M.A.2
-
27
-
-
0036083912
-
An analysis of international business-to-business relationships based on the Commitment-Trust Theory
-
Friman, M., Garling, T., Millet, B., Mattson, J. and Johnston, R. (2002), 'An analysis of international business-to-business relationships based on the Commitment-Trust Theory', Industrial Marketing Management, Vol. 31, No. 5, pp. 403-409.
-
(2002)
Industrial Marketing Management
, vol.31
, Issue.5
, pp. 403-409
-
-
Friman, M.1
Garling, T.2
Millet, B.3
Mattson, J.4
Johnston, R.5
-
28
-
-
21744448471
-
Determinants of Long-Term Orientation in Buyer-Seller Relationships
-
Ganesan, S. (1994), 'Determinants of Long-Term Orientation in Buyer-Seller Relationships', Journal of Marketing, Vol. 58, No. 2, pp. 1-19.
-
(1994)
Journal of Marketing
, vol.58
, Issue.2
, pp. 1-19
-
-
Ganesan, S.1
-
30
-
-
0014120054
-
The contribution of studies of source credibility to a theory of interpersonal Trust in the communication process
-
Giffin, K. (1967), 'The contribution of studies of source credibility to a theory of interpersonal Trust in the communication process', Psychological Bulletin, Vol. 68, No. 2, pp. 104-120.
-
(1967)
Psychological Bulletin
, vol.68
, Issue.2
, pp. 104-120
-
-
Giffin, K.1
-
32
-
-
0000567061
-
Intercoder reliability estimation - Approaches in marketing: A generalizability Theory framework for quantitative data
-
Hughes, M. A. and Garrett, D. E. (1990), 'Intercoder reliability estimation - Approaches in marketing: A generalizability Theory framework for quantitative data', Journal of Marketing Research, Vol. 27, pp. 185-195.
-
(1990)
Journal of Marketing Research
, vol.27
, pp. 185-195
-
-
Hughes, M.A.1
Garrett, D.E.2
-
33
-
-
7544242984
-
The Coevolution of Trust, Control, and Learning in Joint Ventures
-
Inkpen, A. C. and Currall, S. C. (2004), 'The Coevolution of Trust, Control, and Learning in Joint Ventures', Organization Science, Vol. 15, No. 5, pp. 586-599.
-
(2004)
Organization Science
, vol.15
, Issue.5
, pp. 586-599
-
-
Inkpen, A.C.1
Currall, S.C.2
-
34
-
-
85009553197
-
Testing Competing Models of Sales Force Communication
-
Johlke, M. C. and Duhan, D. F. (2001), 'Testing Competing Models of Sales Force Communication', Journal of Personal Selling & Sales Management, Vol. 21, No. 4, pp. 265-277.
-
(2001)
Journal of Personal Selling & Sales Management
, vol.21
, Issue.4
, pp. 265-277
-
-
Johlke, M.C.1
Duhan, D.F.2
-
35
-
-
3142752117
-
Conceptual and methodological considerations in the study of trust and suspicion
-
Kee, H. and Knox, R. T. (1970), 'Conceptual and methodological considerations in the study of trust and suspicion', Journal of Conflict Resolution, Vol. 14, pp. 357-365.
-
(1970)
Journal of Conflict Resolution
, vol.14
, pp. 357-365
-
-
Kee, H.1
Knox, R.T.2
-
36
-
-
84861931234
-
The effects of trust upon strengthening supplierbuyer relationships: An exploratory study within the Australian manufacturing industry
-
Kingshott, R. P. J. and Rexha, N. (2003), 'The effects of trust upon strengthening supplierbuyer relationships: An exploratory study within the Australian manufacturing industry', Proceedings of Australian and New Zealand Marketing Academy conference, pp. 1199-1206.
-
(2003)
Proceedings of Australian and New Zealand Marketing Academy conference
, pp. 1199-1206
-
-
Kingshott, R.P.J.1
Rexha, N.2
-
37
-
-
59949083080
-
Applying the Kano Methodology in Managing NASAs Science Research Program
-
Lee, M. C. and Newcomb, J. (1996), 'Applying the Kano Methodology in Managing NASA's Science Research Program', Center for Quality of Management Journal, Vol. 5, No. 3, pp. 13-20.
-
(1996)
Center for Quality of Management Journal
, vol.5
, Issue.3
, pp. 13-20
-
-
Lee, M.C.1
Newcomb, J.2
-
38
-
-
84963063075
-
Marketing Research, Reading: Prentice Hall. Lewis, D. J. and Wiegert, A. (1985). Trust as a Social Reality
-
Lehmann, D. R., Gupta, S. and Steckel, J. H. (1997), Marketing Research, Reading: Prentice Hall. Lewis, D. J. and Wiegert, A. (1985). 'Trust as a Social Reality', Social Forces, Vol. 63, No. 4, pp. 967-985.
-
(1997)
Social Forces
, vol.63
, Issue.4
, pp. 967-985
-
-
Lehmann, D.R.1
Gupta, S.2
Steckel, J.H.3
-
39
-
-
33745908433
-
Kanos Theory of Attractive Quality and Packaging
-
Löfgren, M. and Witell, L. (2005), 'Kano's Theory of Attractive Quality and Packaging', Quality Management Journal, Vol. 12, No. 3, pp. 7-20.
-
(2005)
Quality Management Journal
, vol.12
, Issue.3
, pp. 7-20
-
-
Löfgren, M.1
Witell, L.2
-
41
-
-
84867777147
-
How to delight your customers
-
Maltzer, K., Hinterhuber, H. H., Bailom, F. and Sauerwein, E. (1996), 'How to delight your customers', Journal of Product & Brand Management, Vol. 5, No. 2, pp. 6-18.
-
(1996)
Journal of Product & Brand Management
, vol.5
, Issue.2
, pp. 6-18
-
-
Maltzer, K.1
Hinterhuber, H.H.2
Bailom, F.3
Sauerwein, E.4
-
42
-
-
0031599079
-
How to make product development projects more successful by integrating Kanos model of customer satisfaction into Quality Function Development
-
Maltzer, K. and Hinterhuber, H. H. (1998), 'How to make product development projects more successful by integrating Kano's model of customer satisfaction into Quality Function Development', TECHNOVATION - The International Journal of Technology and Innovation Management, Vol. 18, No. 1, pp. 25-38.
-
(1998)
TECHNOVATION - The International Journal of Technology and Innovation Management
, vol.18
, Issue.1
, pp. 25-38
-
-
Maltzer, K.1
Hinterhuber, H.H.2
-
43
-
-
52749089587
-
Consumer Trust to a Web Site: Moderating Effect of Attitudes toward Online Shopping
-
Martin, S. S. and Camarero, C. (2008), 'Consumer Trust to a Web Site: Moderating Effect of Attitudes toward Online Shopping', CyberPsychology & Behavior, Vol. 11, No. 5, pp. 549- 554.
-
(2008)
CyberPsychology & Behavior
, vol.11
, Issue.5
, pp. 549-554
-
-
Martin, S.S.1
Camarero, C.2
-
44
-
-
0033241307
-
The effect of the performance appraisal system on trust for management: A field quasi-experiment, Journal of Applied Psychology, Vol 84
-
Mayer, R. C. and Davis, J. H. (1999). The effect of the performance appraisal system on trust for management: A field quasi-experiment', Journal of Applied Psychology, Vol 84, No. 1, pp. 123-136.
-
(1999)
, Issue.1
, pp. 123-136
-
-
Mayer, R.C.1
Davis, J.H.2
-
45
-
-
79959953599
-
An integrative model of organizational trust
-
Kramer, R. M. (ed.), Oxford: Oxford University Press
-
Mayer, R. C., Davis, J. H. and Schoorman, F. D. (1995), 'An integrative model of organizational trust', in: Organizational trust: a reader, Kramer, R. M. (ed.), Oxford: Oxford University Press, pp. 82-108.
-
(1995)
Organizational trust: a reader
, pp. 82-108
-
-
Mayer, R.C.1
Davis, J.H.2
Schoorman, F.D.3
-
46
-
-
0040982295
-
Qualitative Content Analysis
-
Article 20, Retrieved from
-
Mayring, P. (2000), 'Qualitative Content Analysis', Forum: Qualitative Social Research, Vol. 1, No. 2, Article 20, Retrieved from http://nbn-resolving.de/urn:nbn:de:0114-fqs0002204.
-
(2000)
Forum: Qualitative Social Research
, vol.1
, Issue.2
-
-
Mayring, P.1
-
47
-
-
0037981779
-
Affect-based and cognition-based trust as foundations for interpersonal cooperation in organisations
-
McAllister, D. J. (1995), 'Affect-based and cognition-based trust as foundations for interpersonal cooperation in organisations', Academy of Management Journal, Vol. 38, No. 1, pp. 24-59.
-
(1995)
Academy of Management Journal
, vol.38
, Issue.1
, pp. 24-59
-
-
McAllister, D.J.1
-
48
-
-
0037289531
-
Trust as an organizing principle
-
McEvily, B., Perrone, V. and Zaheer, A. (2003), 'Trust as an organizing principle', Organization Science, Vol. 14, No. 1, pp. 91-103.
-
(2003)
Organization Science
, vol.14
, Issue.1
, pp. 91-103
-
-
McEvily, B.1
Perrone, V.2
Zaheer, A.3
-
49
-
-
0442309035
-
Exploring the foundations of trust
-
Mitchell, P., Reast, J. and Lynch, J. (1998), 'Exploring the foundations of trust', Journal of Marketing Management, Vol. 14, No. 2, pp. 159-172.
-
(1998)
Journal of Marketing Management
, vol.14
, Issue.2
, pp. 159-172
-
-
Mitchell, P.1
Reast, J.2
Lynch, J.3
-
50
-
-
0001460912
-
Communication Flows in Distribution Channels: Impact on Assessment of Communication Quality and Satisfaction
-
Mohr, J. J. and Sohi, J. R. (1995), 'Communication Flows in Distribution Channels: Impact on Assessment of Communication Quality and Satisfaction', Journal of Retailing, Vol. 71, No. 4, pp. 393-416.
-
(1995)
Journal of Retailing
, vol.71
, Issue.4
, pp. 393-416
-
-
Mohr, J.J.1
Sohi, J.R.2
-
51
-
-
0041585360
-
Perfecting Partnerships. Several Characteristics Contribute to Successful Alliance between Channel Members
-
Mohr, J. J. and Spekman, R. E. (1996), 'Perfecting Partnerships. Several Characteristics Contribute to Successful Alliance between Channel Members', Marketing Management, Vol. 4, No. 4, pp. 35-43.
-
(1996)
Marketing Management
, vol.4
, Issue.4
, pp. 35-43
-
-
Mohr, J.J.1
Spekman, R.E.2
-
52
-
-
0039656230
-
Factors affecting trust in market research relationships
-
Moorman, C., Deshpandé, R. and Zaltman, G. (1993), 'Factors affecting trust in market research relationships', Journal of Marketing, Vol. 57, No. 1, pp. 81-101.
-
(1993)
Journal of Marketing
, vol.57
, Issue.1
, pp. 81-101
-
-
Moorman, C.1
Deshpandé, R.2
Zaltman, G.3
-
53
-
-
21344475322
-
The Commitment-Trust Theory of Relationship Marketing
-
Morgan, R. M. and Hunt, S. D. (1994), 'The Commitment-Trust Theory of Relationship Marketing', Journal of Marketing, Vol. 58, No. 3, pp. 20-38.
-
(1994)
Journal of Marketing
, vol.58
, Issue.3
, pp. 20-38
-
-
Morgan, R.M.1
Hunt, S.D.2
-
54
-
-
0028128360
-
Systematic Reviews: Rationale for systematic reviews
-
Mulrow, C. D. (1994), 'Systematic Reviews: Rationale for systematic reviews', British Medical Journal, Vol. 309, No. 6954, pp. 597-599.
-
(1994)
British Medical Journal
, vol.309
, Issue.6954
, pp. 597-599
-
-
Mulrow, C.D.1
-
55
-
-
23044524740
-
The Role of Interpersonal Liking in Building Trust in Long-Term Channel Relationships
-
Nicholson, C. Y., Compeau, L. D. and Sethi, R. (2001), 'The Role of Interpersonal Liking in Building Trust in Long-Term Channel Relationships', Journal of the Academy of Marketing Science, Vol. 29, No. 1, pp. 3-15.
-
(2001)
Journal of the Academy of Marketing Science
, vol.29
, Issue.1
, pp. 3-15
-
-
Nicholson, C.Y.1
Compeau, L.D.2
Sethi, R.3
-
56
-
-
0000580379
-
Variations in Decision Makers Use of Information Sources. The Impact of Quality and Accessibility of Information
-
O'Reilly, C. A. (1982), 'Variations in Decision Makers' Use of Information Sources. The Impact of Quality and Accessibility of Information', Academy of Management Journal, Vol. 25, Vol. 4, pp. 756-771.
-
(1982)
Academy of Management Journal
, vol.25
, Issue.4
, pp. 756-771
-
-
OReilly, C.A.1
-
57
-
-
0034372040
-
Insufficient Bureaucracy: Trust and Commitment in Particularistic Organizations
-
Pearce, J. L., Branyiczki, I. and Bigley, G. A. (2000), 'Insufficient Bureaucracy: Trust and Commitment in Particularistic Organizations', Organization Science, Vol. 11, No. 2, pp. 148-162.
-
(2000)
Organization Science
, vol.11
, Issue.2
, pp. 148-162
-
-
Pearce, J.L.1
Branyiczki, I.2
Bigley, G.A.3
-
59
-
-
70449337138
-
Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members
-
Robert Jr., L. P., Dennis, A. R. and Hung, Y. C. (2009). 'Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members', Journal of Management Information Systems, Vol. 26, No. 2, pp. 241-279.
-
(2009)
Journal of Management Information Systems
, vol.26
, Issue.2
, pp. 241-279
-
-
Robert Jr., L.P.1
Dennis, A.R.2
Hung, Y.C.3
-
60
-
-
0036905213
-
Corporate reputation and sustained superior financial performance
-
Roberts, P. W. and Dowling, G. R. (2002), 'Corporate reputation and sustained superior financial performance', Strategic Management Journal, Vol. 23, pp. 1077-1093.
-
(2002)
Strategic Management Journal
, vol.23
, pp. 1077-1093
-
-
Roberts, P.W.1
Dowling, G.R.2
-
61
-
-
58149421872
-
The Spearman-Brown formula in attitude scale construction
-
Rosander, A. C. (1936), 'The Spearman-Brown formula in attitude scale construction', Journal of Experimental Psychology, Vol. 19, No. 4, pp. 486-495.
-
(1936)
Journal of Experimental Psychology
, vol.19
, Issue.4
, pp. 486-495
-
-
Rosander, A.C.1
-
62
-
-
0014178927
-
A new scale for the measurement of interpersonal trust
-
Rotter, J. B. (1967), 'A new scale for the measurement of interpersonal trust', Journal of Personality, Vol. 35, No. 4, pp. 651-665.
-
(1967)
Journal of Personality
, vol.35
, Issue.4
, pp. 651-665
-
-
Rotter, J.B.1
-
63
-
-
57649209186
-
Introduction to Special Topic Forum: Not so Different After all: A Cross-Discipline View of Trust
-
Rousseau, D. M. and Sitkin, S. B. (1998). 'Introduction to Special Topic Forum: Not so Different After all: A Cross-Discipline View of Trust', Academy of Management Review, Vol. 23, No. 3, pp. 393-404.
-
(1998)
Academy of Management Review
, vol.23
, Issue.3
, pp. 393-404
-
-
Rousseau, D.M.1
Sitkin, S.B.2
-
64
-
-
0015591373
-
The Effects of Personality and Situational Variables on Behavioral Trust
-
Schlenker, B. R., Helm, B. and Tedeschi, J. T. (1973), 'The Effects of Personality and Situational Variables on Behavioral Trust', Journal of Personality and Social Psychology, Vol. 25, No. 3, pp. 419-427.
-
(1973)
Journal of Personality and Social Psychology
, vol.25
, Issue.3
, pp. 419-427
-
-
Schlenker, B.R.1
Helm, B.2
Tedeschi, J.T.3
-
65
-
-
34247525112
-
An Integrative Model of Organizational Trust: Past, Present, and Future
-
Schoorman, F. D., Mayer, R. C. and Davis, J. H. (2007), 'An Integrative Model of Organizational Trust: Past, Present, and Future', Academy of Management Review, Vol. 32, No. 2, pp. 344- 354.
-
(2007)
Academy of Management Review
, vol.32
, Issue.2
, pp. 344-354
-
-
Schoorman, F.D.1
Mayer, R.C.2
Davis, J.H.3
-
66
-
-
84861926337
-
EmployeeTrust in Organizational Context
-
Searle, R., Weibel, A. and DenHartog,D.N. (2011),'EmployeeTrust in Organizational Context', International Review of Industrial and Organizational Psychology, Vol. 26, pp. 143-191.
-
(2011)
International Review of Industrial and Organizational Psychology
, vol.26
, pp. 143-191
-
-
Searle, R.1
Weibel, A.2
DenHartog, D.N.3
-
67
-
-
85009633935
-
An Empirical Investigation of Key Account Effectiveness
-
Sengupta, S., Krapfel, R. E. and Pusateri, M. A. (2000), 'An Empirical Investigation of Key Account Effectiveness', Journal of Personal Selling & Sales Management, Vol. 20, No. 4, pp. 253-261.
-
(2000)
Journal of Personal Selling & Sales Management
, vol.20
, Issue.4
, pp. 253-261
-
-
Sengupta, S.1
Krapfel, R.E.2
Pusateri, M.A.3
-
68
-
-
24344438647
-
Cognitive and behavioural determinants of trust in small and medium-sized enterprises
-
Sharif, K. J., Kalafatis, S. P. and Samouel, P. (2005), 'Cognitive and behavioural determinants of trust in small and medium-sized enterprises', Journal of Small Business and Enterprise Development, Vol. 12, No. 3, pp. 409-422.
-
(2005)
Journal of Small Business and Enterprise Development
, vol.12
, Issue.3
, pp. 409-422
-
-
Sharif, K.J.1
Kalafatis, S.P.2
Samouel, P.3
-
69
-
-
84986058156
-
The Impact of Communication Effectiveness and Service Quality on Relationship Commitment in Consumer, Professional Services
-
Sharma, N. and Patterson, P. G. (1999), 'The Impact of Communication Effectiveness and Service Quality on Relationship Commitment in Consumer, Professional Services', Journal of Services Marketing, Vol. 13, No. 2, pp. 151-170.
-
(1999)
Journal of Services Marketing
, vol.13
, Issue.2
, pp. 151-170
-
-
Sharma, N.1
Patterson, P.G.2
-
70
-
-
0002943790
-
The Meaning and Origin of Trust in Buyer-Supplier-Relationships
-
Smeltzer, L. R. (1997), 'The Meaning and Origin of Trust in Buyer-Supplier-Relationships', Journal of Supply Chain Management, Vol. 33, No. 1, pp. 40-48.
-
(1997)
Journal of Supply Chain Management
, vol.33
, Issue.1
, pp. 40-48
-
-
Smeltzer, L.R.1
-
71
-
-
84950658432
-
Measuring Dimensions of Purchasing Trust of Industrial Salespeople
-
Swan, J. E., Trawick, I. F., Rink, D. R. and Roberts, J. J. (1988), 'Measuring Dimensions of Purchasing Trust of Industrial Salespeople', Journal of Personal Selling&Sales Management, Vol. 8, No. 5, pp. 1-9.
-
(1988)
Journal of Personal Selling&Sales Management
, vol.8
, Issue.5
, pp. 1-9
-
-
Swan, J.E.1
Trawick, I.F.2
Rink, D.R.3
Roberts, J.J.4
-
72
-
-
67650340988
-
The central Role of Communication in Developing Trust and its Effect on Employee Involvement
-
Thomas, G. F., Zolin, R., Hartman, J. L. (2009). 'The central Role of Communication in Developing Trust and its Effect on Employee Involvement', Journal of Business Communication, Vol. 46 No. 3, pp. 287-310.
-
(2009)
Journal of Business Communication
, vol.46
, Issue.3
, pp. 287-310
-
-
Thomas, G.F.1
Zolin, R.2
Hartman, J.L.3
-
74
-
-
0242266393
-
The influence of adaptions, trust, and commitment on valuecreating functions of customer relationship
-
Walter, A. and Ritter, T. (2003), 'The influence of adaptions, trust, and commitment on valuecreating functions of customer relationship', Journal of Business&Industrial Marketing, Vol. 18, No. 4/5, pp. 353-365.
-
(2003)
Journal of Business&Industrial Marketing
, vol.18
, Issue.4-5
, pp. 353-365
-
-
Walter, A.1
Ritter, T.2
-
75
-
-
0001119317
-
Do high commitment human resource practices affect employee commitment? A cross-level analysis using hierarchical linear modelling
-
Whitener, E. M. (2001), 'Do 'high commitment' human resource practices affect employee commitment? A cross-level analysis using hierarchical linear modelling', Journal of Management, Vol. 27, pp. 515-535.
-
(2001)
Journal of Management
, vol.27
, pp. 515-535
-
-
Whitener, E.M.1
-
76
-
-
84991160840
-
Total Quality Management and employee involvement
-
Wilkinson, A., Marchington, M., Goodman, J. and Ackers, P. (1992), 'Total Quality Management and employee involvement', Human Resource Management Journal, Vol. 2, No. 4, pp. 1-20.
-
(1992)
Human Resource Management Journal
, vol.2
, Issue.4
, pp. 1-20
-
-
Wilkinson, A.1
Marchington, M.2
Goodman, J.3
Ackers, P.4
-
77
-
-
84936824407
-
Comparative Economic Organization: The Analysis of Discrete Structural Alternatives
-
Williamson, O. E. (1991), 'Comparative Economic Organization: The Analysis of Discrete Structural Alternatives', Administrative Science Quarterly, Vol. 36, No. 2, pp. 269-296.
-
(1991)
Administrative Science Quarterly
, vol.36
, Issue.2
, pp. 269-296
-
-
Williamson, O.E.1
-
78
-
-
29144484154
-
The Refined Kanos Model and its Application
-
Yang, C. C. (2005), 'The Refined Kano's Model and its Application', Total Quality Management, Vol. 16, No. 10, pp. 1127-1137.
-
(2005)
Total Quality Management
, vol.16
, Issue.10
, pp. 1127-1137
-
-
Yang, C.C.1
-
79
-
-
0010150737
-
The Effects of Information and Company Reputation on Intentions to Buy a Business Service
-
Yoon, E., Guffrey, H. G. and Kijewski, V. (1993), 'The Effects of Information and Company Reputation on Intentions to Buy a Business Service', Journal of Business Research, Vol. 27, No. 3, pp. 215-228.
-
(1993)
Journal of Business Research
, vol.27
, Issue.3
, pp. 215-228
-
-
Yoon, E.1
Guffrey, H.G.2
Kijewski, V.3
|