The central role of communication in developing trust and its effect on employee involvement

Journal of Business Communication

Volumn 46, Issue 3, 2009, Pages 287-310

  Thomas, Gail Fann ^a   Zolin, Roxanne ^b   Hartman, Jackie L ^c  

^a NAVAL POSTGRADUATE SCHOOL   (United States)

^b QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

^c Department of Environmental and Radiological Health Sciences   (United States)

Author keywords

Communication audit; Communication quality; Communication satisfaction; Quantity of communication; Trust

Indexed keywords

EID: 67650340988     PISSN: 00219436     EISSN: 15524582     Source Type: Journal    
DOI: 10.1177/0021943609333522     Document Type: Article

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