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Volumn 28, Issue 1, 2008, Pages 141-149

Trust and risk communication in high-risk organizations: A test of principles from social risk research

Author keywords

Asymmetry principle; Organizational safety; Trust beliefs; Trust intentions

Indexed keywords

OCCUPATIONAL RISKS; PERSONNEL; RISK MANAGEMENT; SOCIAL ASPECTS; SOCIETIES AND INSTITUTIONS;

EID: 39849097978     PISSN: 02724332     EISSN: 15396924     Source Type: Journal    
DOI: 10.1111/j.1539-6924.2008.01006.x     Document Type: Article
Times cited : (41)

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