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Volumn 23, Issue 1, 2012, Pages 81-93

It takes three to tango: Leadership and hostility in the service encounter

Author keywords

Hostility; Leader member exchange (LMX); Leadership; Service encounter

Indexed keywords


EID: 84856026786     PISSN: 10489843     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.leaqua.2011.11.007     Document Type: Article
Times cited : (27)

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