How service seasons the experience: Measuring hospitality servicescapes

International Journal of Hospitality Management

Volumn 31, Issue 2, 2012, Pages 360-368

  Spielmann, Nathalie ^a   Laroche, Michel ^b   Borges, Adilson ^a  

^a NEOMA BUSINESS SCHOOL   (France)

^b John Molson School of Business   (Canada)

Author keywords

Hospitality servicescapes; Personality; Restaurants; Scale development

Indexed keywords

EID: 84855493450     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2011.06.001     Document Type: Article

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