Understanding of website usability: Specifying and measuring constructs and their relationships

Decision Support Systems

Volumn 52, Issue 2, 2012, Pages 450-463

  Lee, Younghwa ^a   Kozar, Kenneth A ^b  

^a UNIVERSITY OF NORTHERN IOWA   (United States)

^b UNIVERSITY OF COLORADO   (United States)

Author keywords

E business success; Online customer behavior; Website usability

Indexed keywords

CAUSAL MAPPING; EBUSINESS; FIELD STUDIES; FOCUS GROUPS; IDENTIFICATION OF SOURCES; NOMOLOGICAL NETWORKS; ONLINE CUSTOMERS; PSYCHOMETRIC PROPERTIES; PURCHASE INTENTION; QUESTIONNAIRE SURVEYS; WEBSITE USABILITY;

CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; RESEARCH; SALES; SURVEYS;

USABILITY ENGINEERING;

EID: 82255170613     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2011.10.004     Document Type: Article

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