Understanding software operations support expertise: A revealed causal mapping approach

MIS Quarterly: Management Information Systems

Volumn 24, Issue 3, 2000, Pages 475-503

  Nelson, Kay M ^a   Nadkarni, Sucheta ^b   Narayanan, V K ^c,e,f   Ghods, Mehdi ^d  

^a UNIVERSITY OF UTAH   (United States)

^b UNIVERSITY OF NEBRASKA LINCOLN   (United States)

^c UNIVERSITY OF KANSAS   (United States)

^d BOEING COMPANY   (United States)

^e University of Nebraska ^*

^f UNIVERSITY OF KANSAS   (United States)

Author keywords

Cognitive mapping; IS maintenance; IS personnel; IS policy

Indexed keywords

COGNITIVE SYSTEMS; EXPERT SYSTEMS; INFORMATION SCIENCE; MAINTENANCE; MAPPING; MOTIVATION; PERSONNEL;

COGNITIVE MAPPING; INFORMATION SYSTEMS (IS) MAINTENANCE; INFORMATION SYSTEMS (IS) PERSONNEL; INFORMATION SYSTEMS (IS) POLICY;

COMPUTER SOFTWARE;

EID: 0010597854     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/3250971     Document Type: Article

References (8)

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