메뉴 건너뛰기




Volumn 104, Issue 4, 2011, Pages 449-460

"Why Don't Consumers Care About CSR?": A Qualitative Study Exploring the Role of CSR in Consumption Decisions

Author keywords

Consumer behavior; Corporate social responsibility; Purchase intention; Qualitative research

Indexed keywords


EID: 81555195252     PISSN: 01674544     EISSN: 15730697     Source Type: Journal    
DOI: 10.1007/s10551-011-0925-7     Document Type: Article
Times cited : (287)

References (50)
  • 1
    • 35748930530 scopus 로고    scopus 로고
    • Do what consumers say matter? The misalignment of preferences with unconstrained ethical intentions
    • Auger, P., & Devinney, T. (2007). Do what consumers say matter? The misalignment of preferences with unconstrained ethical intentions. Journal of Business Ethics, 76(4), 361-383.
    • (2007) Journal of Business Ethics , vol.76 , Issue.4 , pp. 361-383
    • Auger, P.1    Devinney, T.2
  • 2
    • 28044454720 scopus 로고    scopus 로고
    • The impact of perceived corporate social responsibility on consumer behavior
    • Becker-Olsen, K. L., Cudmore, B. A., & Hill, R. P. (2006). The impact of perceived corporate social responsibility on consumer behavior. Journal of Business Research, 59(1), 46-53.
    • (2006) Journal of Business Research , vol.59 , Issue.1 , pp. 46-53
    • Becker-Olsen, K.L.1    Cudmore, B.A.2    Hill, R.P.3
  • 6
    • 10844233900 scopus 로고    scopus 로고
    • Doing better at doing good: When, why, and how consumers respond to corporate social initiatives
    • Bhattacharya, C. B., & Sen, S. (2004). Doing better at doing good: When, why, and how consumers respond to corporate social initiatives. California Management Review, 47(1), 9-24.
    • (2004) California Management Review , vol.47 , Issue.1 , pp. 9-24
    • Bhattacharya, C.B.1    Sen, S.2
  • 7
    • 35348955310 scopus 로고    scopus 로고
    • The influence of corporate messages on the product portfolio
    • Biehal, G. J., & Sheinin, D. A. (2007). The influence of corporate messages on the product portfolio. Journal of Marketing, 71(2), 12-25.
    • (2007) Journal of Marketing , vol.71 , Issue.2 , pp. 12-25
    • Biehal, G.J.1    Sheinin, D.A.2
  • 8
    • 69849109996 scopus 로고    scopus 로고
    • Explicit donations and inferred endorsements
    • Bower, A. B., & Grau, S. L. (2009). Explicit donations and inferred endorsements. Journal of Advertising, 38(3), 113-126.
    • (2009) Journal of Advertising , vol.38 , Issue.3 , pp. 113-126
    • Bower, A.B.1    Grau, S.L.2
  • 9
    • 79151468719 scopus 로고    scopus 로고
    • An exploratory study into the factors impeding ethical consumption
    • Bray, J., Johns, N., & Kilburn, D. (2011). An exploratory study into the factors impeding ethical consumption. Journal of Business Ethics, 98(4), 597-608.
    • (2011) Journal of Business Ethics , vol.98 , Issue.4 , pp. 597-608
    • Bray, J.1    Johns, N.2    Kilburn, D.3
  • 10
    • 0037657864 scopus 로고    scopus 로고
    • The effects of interaction on consumers' attitudes in focus groups
    • Bristol, T., & Fern, E. F. (2003). The effects of interaction on consumers' attitudes in focus groups. Psychology and Marketing, 20(5), 433-454.
    • (2003) Psychology and Marketing , vol.20 , Issue.5 , pp. 433-454
    • Bristol, T.1    Fern, E.F.2
  • 11
    • 85064021931 scopus 로고    scopus 로고
    • Corporate social responsibility and cause-related marketing: An overview
    • Bronn, P. S., & Vrioni, A. B. (2001). Corporate social responsibility and cause-related marketing: An overview. International Journal of Advertising, 20(2), 207-222.
    • (2001) International Journal of Advertising , vol.20 , Issue.2 , pp. 207-222
    • Bronn, P.S.1    Vrioni, A.B.2
  • 12
    • 0031541045 scopus 로고    scopus 로고
    • The company and the product: Corporate associations and consumer product responses
    • Brown, T. J., & Dacin, P. A. (1997). The company and the product: Corporate associations and consumer product responses. Journal of Marketing, 61(1), 68-84.
    • (1997) Journal of Marketing , vol.61 , Issue.1 , pp. 68-84
    • Brown, T.J.1    Dacin, P.A.2
  • 13
    • 76349104003 scopus 로고    scopus 로고
    • Exploring origins of ethical company/brand perceptions-A consumer perspective of corporate ethics
    • Brunk, K. H. (2010a). Exploring origins of ethical company/brand perceptions-A consumer perspective of corporate ethics. Journal of Business Research, 63(3), 255-262.
    • (2010) Journal of Business Research , vol.63 , Issue.3 , pp. 255-262
    • Brunk, K.H.1
  • 14
    • 77955234152 scopus 로고    scopus 로고
    • Reputation building: Beyond our control? Inferences in consumers' ethical perception formation
    • Brunk, K. H. (2010b). Reputation building: Beyond our control? Inferences in consumers' ethical perception formation. Journal of Consumer Behaviour, 9(4), 275-292.
    • (2010) Journal of Consumer Behaviour , vol.9 , Issue.4 , pp. 275-292
    • Brunk, K.H.1
  • 15
    • 0039436413 scopus 로고    scopus 로고
    • The myth of the ethical consumer-Do ethics matter in purchase behaviour?
    • Carrigan, M., & Attalla, A. (2001). The myth of the ethical consumer-Do ethics matter in purchase behaviour? Journal of Consumer Marketing, 18(7), 560-577.
    • (2001) Journal of Consumer Marketing , vol.18 , Issue.7 , pp. 560-577
    • Carrigan, M.1    Attalla, A.2
  • 18
    • 38949123673 scopus 로고    scopus 로고
    • How corporate social responsibility is defined: An analysis of 37 definitions
    • Dahlsrud, A. (2008). How corporate social responsibility is defined: An analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15(1), 1-13.
    • (2008) Corporate Social Responsibility and Environmental Management , vol.15 , Issue.1 , pp. 1-13
    • Dahlsrud, A.1
  • 19
    • 67650445172 scopus 로고    scopus 로고
    • Is the socially responsible corporation a myth? The good, the bad, and the ugly of corporate social responsibility
    • Devinney, T. (2009). Is the socially responsible corporation a myth? The good, the bad, and the ugly of corporate social responsibility. The Academy of Management Perspectives, 23(2), 44-56.
    • (2009) The Academy of Management Perspectives , vol.23 , Issue.2 , pp. 44-56
    • Devinney, T.1
  • 22
    • 33644624065 scopus 로고    scopus 로고
    • Building corporate associations: Consumer attributions for corporate socially responsible programs
    • Ellen, P. S., Webb, D. J., & Mohr, L. A. (2006). Building corporate associations: Consumer attributions for corporate socially responsible programs. Journal of the Academy of Marketing Science, 34(2), 147-157.
    • (2006) Journal of the Academy of Marketing Science , vol.34 , Issue.2 , pp. 147-157
    • Ellen, P.S.1    Webb, D.J.2    Mohr, L.A.3
  • 23
    • 0141536603 scopus 로고    scopus 로고
    • European, C., 2009, from
    • European, C. (2001). Corporate social responsibility. 2009, from http://ec. europa. eu/enterprise/policies/sustainable-business/corporate-social-responsibility/index_en. htm.
    • (2001) Corporate social responsibility
  • 24
    • 21144473928 scopus 로고
    • Social desirability bias and the validity of indirect questioning
    • Fischer, R. J. (1993). Social desirability bias and the validity of indirect questioning. Journal of Consumer Research, 20(2), 303-315.
    • (1993) Journal of Consumer Research , vol.20 , Issue.2 , pp. 303-315
    • Fischer, R.J.1
  • 25
    • 0040621699 scopus 로고    scopus 로고
    • The boundaries of strategic corporate social responsibility
    • Geoffrey, P. L. (2001). The boundaries of strategic corporate social responsibility. The Journal of Consumer Marketing, 18(7), 595.
    • (2001) The Journal of Consumer Marketing , vol.18 , Issue.7 , pp. 595
    • Geoffrey, P.L.1
  • 28
    • 33845631618 scopus 로고    scopus 로고
    • Researching corporate social responsibility: An agenda for the 21st century
    • Godfrey, P. C., & Hatch, N. W. (2007). Researching corporate social responsibility: An agenda for the 21st century. Journal of Business Ethics, 70(1), 87-98.
    • (2007) Journal of Business Ethics , vol.70 , Issue.1 , pp. 87-98
    • Godfrey, P.C.1    Hatch, N.W.2
  • 29
    • 8644240057 scopus 로고    scopus 로고
    • The effect of corporate social responsibility on customer donations to corporate-supported nonprofits
    • Lichtenstein, D. R., Drumwright, M. E., & Braig, B. M. (2004). The effect of corporate social responsibility on customer donations to corporate-supported nonprofits. Journal of Marketing, 68(4), 16-32.
    • (2004) Journal of Marketing , vol.68 , Issue.4 , pp. 16-32
    • Lichtenstein, D.R.1    Drumwright, M.E.2    Braig, B.M.3
  • 30
    • 0035285465 scopus 로고    scopus 로고
    • Consumers' perceptions of corporate social responsibilities: A cross-cultural comparison
    • Maignan, I. (2001). Consumers' perceptions of corporate social responsibilities: A cross-cultural comparison. Journal of Business Ethics, 30(1), 57-72.
    • (2001) Journal of Business Ethics , vol.30 , Issue.1 , pp. 57-72
    • Maignan, I.1
  • 31
    • 33847257009 scopus 로고    scopus 로고
    • I need you too! corporate identity attractiveness for consumers and the role of social responsibility
    • Marin, L., & Ruiz, S. (2007). "I need you too!" corporate identity attractiveness for consumers and the role of social responsibility. Journal of Business Ethics, 71(3), 245-260.
    • (2007) Journal of Business Ethics , vol.71 , Issue.3 , pp. 245-260
    • Marin, L.1    Ruiz, S.2
  • 33
  • 35
    • 20144385497 scopus 로고    scopus 로고
    • The effects of corporate social responsibility and price on consumer responses
    • Mohr, L. A., & Webb, D. J. (2005). The effects of corporate social responsibility and price on consumer responses. Journal of Consumer Affairs, 39(1), 121-147.
    • (2005) Journal of Consumer Affairs , vol.39 , Issue.1 , pp. 121-147
    • Mohr, L.A.1    Webb, D.J.2
  • 36
    • 0035587413 scopus 로고    scopus 로고
    • Do consumers expect companies to be socially responsible? The impact of corporate social responsibility on buying behavior
    • Mohr, L. A., Webb, D. J., & Harris, K. E. (2001). Do consumers expect companies to be socially responsible? The impact of corporate social responsibility on buying behavior. Journal of Consumer Affairs, 35(1), 45-72.
    • (2001) Journal of Consumer Affairs , vol.35 , Issue.1 , pp. 45-72
    • Mohr, L.A.1    Webb, D.J.2    Harris, K.E.3
  • 37
    • 33846101675 scopus 로고    scopus 로고
    • A framework for understanding corporate social responsibility programs as a continuum: An exploratory study
    • Pirsch, J., Gupta, S., & Grau, S. (2007). A framework for understanding corporate social responsibility programs as a continuum: An exploratory study. Journal of Business Ethics, 70(2), 125-140.
    • (2007) Journal of Business Ethics , vol.70 , Issue.2 , pp. 125-140
    • Pirsch, J.1    Gupta, S.2    Grau, S.3
  • 38
    • 63349096609 scopus 로고    scopus 로고
    • Assessing the prerequisite of successful CSR implementation: Are consumers aware of CSR initiatives?
    • Pomering, A., & Dolnicar, S. (2009). Assessing the prerequisite of successful CSR implementation: Are consumers aware of CSR initiatives? Journal of Business Ethics, 85, 285-301.
    • (2009) Journal of Business Ethics , vol.85 , pp. 285-301
    • Pomering, A.1    Dolnicar, S.2
  • 39
    • 0035534137 scopus 로고    scopus 로고
    • Does doing good always lead to doing better? Consumer reactions to corporate social responsibility
    • Sen, S., & Bhattacharya, C. B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research (JMR), 38(2), 225-243.
    • (2001) Journal of Marketing Research (JMR) , vol.38 , Issue.2 , pp. 225-243
    • Sen, S.1    Bhattacharya, C.B.2
  • 40
    • 33644627834 scopus 로고    scopus 로고
    • The role of corporate social responsibility in strengthening multiple stakeholder relationships: A field experiment
    • Sen, S., Bhattacharya, C. B., & Korschun, D. (2006). The role of corporate social responsibility in strengthening multiple stakeholder relationships: A field experiment. Journal of the Academy of Marketing Science, 34(2), 158-166.
    • (2006) Journal of the Academy of Marketing Science , vol.34 , Issue.2 , pp. 158-166
    • Sen, S.1    Bhattacharya, C.B.2    Korschun, D.3
  • 41
    • 71849096116 scopus 로고    scopus 로고
    • Is buying fair trade a waste of money?
    • Siegle, L. (2009). Is buying fair trade a waste of money? The Observer Magazine, p. 59.
    • (2009) The Observer Magazine , pp. 59
    • Siegle, L.1
  • 42
    • 19744377184 scopus 로고    scopus 로고
    • Analysing textual data in international marketing research
    • Sinkovics, R. R., Penz, E., & Ghauri, P. N. (2005). Analysing textual data in international marketing research. Qualitative Market Research, 8(1), 9-38.
    • (2005) Qualitative Market Research , vol.8 , Issue.1 , pp. 9-38
    • Sinkovics, R.R.1    Penz, E.2    Ghauri, P.N.3
  • 43
    • 78751615308 scopus 로고    scopus 로고
    • Evaluating the impact of corporate social responsibility programs on consumers
    • Smith, V., & Langford, P. (2009). Evaluating the impact of corporate social responsibility programs on consumers. Journal of Management and Organization, 15(1), 97-109.
    • (2009) Journal of Management and Organization , vol.15 , Issue.1 , pp. 97-109
    • Smith, V.1    Langford, P.2
  • 44
    • 3543050617 scopus 로고    scopus 로고
    • Corporate social responsibility in the 21st century: A view from the world's most successful firms
    • Snider, J., Paul, R. H., & Martin, D. (2003). Corporate social responsibility in the 21st century: A view from the world's most successful firms. Journal of Business Ethics, 48(2), 175-187.
    • (2003) Journal of Business Ethics , vol.48 , Issue.2 , pp. 175-187
    • Snider, J.1    Paul, R.H.2    Martin, D.3
  • 45
    • 21844510415 scopus 로고
    • Analysis and interpretation of qualitative data in consumer research
    • Spiggle, S. (1994). Analysis and interpretation of qualitative data in consumer research. Journal of Consumer Research, 21(3), 491-503.
    • (1994) Journal of Consumer Research , vol.21 , Issue.3 , pp. 491-503
    • Spiggle, S.1
  • 47
    • 0000847966 scopus 로고
    • Validity and reliability in qualitative market research: A review of the literature
    • Sykes, W. (1990). Validity and reliability in qualitative market research: A review of the literature. Journal of the Market Research Society, 32(3), 289-328.
    • (1990) Journal of the Market Research Society , vol.32 , Issue.3 , pp. 289-328
    • Sykes, W.1
  • 48
    • 0346671050 scopus 로고    scopus 로고
    • Concepts and definitions of CSR and corporate sustainability: Between agency and communion
    • van Marrewijk, M. (2003). Concepts and definitions of CSR and corporate sustainability: Between agency and communion. Journal of Business Ethics, 44(2/3), 95-105.
    • (2003) Journal of Business Ethics , vol.44 , Issue.2-3 , pp. 95-105
    • van Marrewijk, M.1
  • 50
    • 0034375676 scopus 로고    scopus 로고
    • A conceptual overview of the self-presentational concerns and response tendencies of focus group participants
    • Wooten, D. B., & Reed Ii, A. (2000). A conceptual overview of the self-presentational concerns and response tendencies of focus group participants. Journal of Consumer Psychology (Lawrence Erlbaum Associates), 9(3), 141-153.
    • (2000) Journal of Consumer Psychology (Lawrence Erlbaum Associates) , vol.9 , Issue.3 , pp. 141-153
    • Wooten, D.B.1    Reed Ii, A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.