Creativity in virtual work: Effects of demographic differences

Small Group Research

Volumn 42, Issue 5, 2011, Pages 536-561

  Martins, Luis L ^a   Shalley, Christina E ^b  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

^b GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

creativity; demographic differences; virtual teams

Indexed keywords

EID: 80052825565     PISSN: 10464964     EISSN: 15528278     Source Type: Journal    
DOI: 10.1177/1046496410397382     Document Type: Article

References (71)

1. Agarwal R.,Prasad J.Are individual differences germane to the acceptance of new information technologies?.Decision Sciences. 1999;30:361-391.
2. Aiken L.,West S.,Reno R.Multiple regression: Testing and interpreting interactions. Newbury Park, CA: SAGE; 1991:.
3. Allport G.The nature of prejudice. Reading, MA: Addison-Wesley; 1954:.
4. Amabile T. M.Research in organizational behavior. Staw B. M.Cummings L. L., ed. Greenwich, CT: JAI Press; 1988:123-167.
5. Amabile T. M.Creativity in context. Boulder, CO: Westview; 1996:.
6. Ancona D. G.,Caldwell D. F.Demography and design: Predictors of new product team performance.Organization Science. 1992;3:321-341.
7. Burton-Jones A.,Hubona G.Individual differences and usage behavior: Revisiting a technology acceptance model assumption.ACM SIGMIS Database. 2005;36 (2): 58-77.
8. Byrne D. E.The attraction paradigm. San Diego, CA: Academic Press; 1971:.
9. Coutu D. L.Trust in virtual teams.Harvard Business Review. 1998;76:20-21.
10. Dew R.,Hearn G.A new model of the learning process for innovation teams: Networked nominal pairs.International Journal of Innovation Management. 2009;13:521-535.
11. Edmondson A.Psychological safety and learning behavior in work teams.Administrative Science Quarterly. 1999;44:350-383.
12. Farmer S. M.,Hyatt C. W.Effects of task language demands and task complexity on computer-mediated work groups.Small Group Research. 1994;25:331-366.
13. Ferris G. R.,Judge T. A.,Chachere J. G.,Liden R. C.The age context of performance-evaluation decisions.Journal of Applied Psychology. 1991;6:616-622.
14. Gefen D.,Straub D. W.Gender differences in the perception and use of e-mail: An extension to the technology acceptance model.MIS Quarterly. 1997;21:389-400.
15. Giambatista R. C.,Bhappu A. D.Diversity's harvest: Interactions of diversity sources and communication technology on creative group performance.Organizational Behavior and Human Decision Processes. 2010;111:116-126.
16. Gilson L. L.,Shalley C. E.A little creativity goes a long way: An examination of teams' engagement in creative processes.Journal of Management. 2004;30:453-470.
17. Griffith T. L.,Neale M. A.Information processing in traditional, hybrid, and virtual teams: From nascent knowledge to transactive memory.Research in Organizational Behavior. 2001;23:379-421.
18. Griffith T. L.,Sawyer J. E.,Neale M. A.Virtualness and knowledge in teams: Managing the love triangle of organizations, individuals, and information technology.MIS Quarterly. 2003;27:265-287.
19. Hansen M. T.,Nohria N.,Tierney T.What's your strategy for managing knowledge?.Harvard Business Review. 1999;77 (2): 106-116.
20. Hargadon A. B.,Bechky B. A.When collections of creatives become creative collectives: A field study of problem solving at work.Organization Science. 2006;17:484-500.
21. Harrison D. A.,Price K. H.,Bell M. P.Beyond relational demography: Time and the effects of surface- and deep-level diversity on work group cohesion.Academy of Management Journal. 1998;41:96-107.
22. Hoffman L. R.,Maier N. R. F.Quality and acceptance of problem solutions by members of homogeneous and heterogeneous groups.Journal of Abnormal and Social Psychology. 1961;62:401-407.
23. Jackson S. E.,Joshi A.Diversity in social context: A multi-attribute, multilevel analysis of team diversity and sales performance.Journal of Organizational Behavior. 2004;25:675-702.
24. Jarvenpaa S. L.,Leidner D. E.Communication and trust in global virtual teams.Organization Science. 1999;10:791-815.
25. Jehn K. A.,Mannix E. A.The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance.Academy of Management Journal. 2001;44:238-251.
26. Kayworth T.,Leidner D.The global virtual manager: A prescription for success.European Management Journal. 2000;18:183-194.
27. Kruempel K.Making the right (interactive) moves for knowledge-producing tasks in computer-mediated groups.IEEE Transactions on Professional Communication. 2000;43:185-195.
28. Lancaster L. C.,Stillman D.When generations collide. San Francisco, CA: Jossey-Bass; 2002:.
29. Magadley W.,Birdi K.Innovation labs: An examination into the use of physical spaces to enhance organizational creativity.Creativity and Innovation Management. 2009;18:315-325.
30. Majchrzak A.,Malhotra A.,Stamps J.,Lipnack J.Can absence make a team grow stronger?.Harvard Business Review. 2004;82 (5): 131-137.
31. Martins L. L.,Gilson L. L.,Maynard M. T.Virtual teams: What do we know and where do we go from here?.Journal of Management. 2004;30:805-835.
32. Maznevski M. L.,Chudoba K. M.Bridging space over time: Global virtual team dynamics and effectiveness.Organization Science. 2000;11:473-492.
33. McDonough E. F.,Kahn K. B.,Barczak G.An investigation of the use of global, virtual, and colocated new product development teams.Journal of Product Innovation Management. 2001;18:110-120.
34. McLeod P. L.,Lobel S. A.The effects of ethnic diversity on idea generation in small groups.Academy of Management Best Paper Proceedings. 1992;:227-231.
35. Milliken F. J.,Bartel C. A.,Kurtzberg T.Group creativity. Paulus P.Nijstad B., ed. New York, NY: Oxford University Press; 2003:32-62.
36. Milliken F. J.,Martins L. L.Searching for common threads: Understanding the multiple effects of diversity in organizational groups.Academy of Management Review. 1996;21:402-433.
37. Montoya-Weiss M. M.,Massey A. P.,Song M.Getting it together: Temporal coordination and conflict management in global virtual teams.Academy of Management Journal. 2001;44:1251-1262.
38. Nemeth C. J.Differential contributions of majority and minority influence.Psychological Review. 1986;93 (1): 23-32.
39. Nemiro J. E.The creative process in virtual teams.Creativity Research Journal. 2002;14 (1): 69-83.
40. Nowak K. L.Sex categorization in computer mediated communication (CMC): Exploring the utopian promise.Media Psychology. 2003;5:83-103.
41. Ocker R. J.Influences on creativity in asynchronous virtual teams: A qualitative analysis of experimental teams.IEEE Transactions on Professional Communication. 2005;48 (1): 22-39.
42. Paulus P.Groups, teams, and creativity: The creative potential of idea-generating groups.Applied Psychology. 2000;49:237-262.
43. Payne R.Innovation and creativity at work: Psychological and organizational strategies. West M.Farr J., ed. New York, NY: John Wiley; 1990:101-122.
44. Pelled L. H.,Eisenhardt K. M.,Xin K. R.Exploring the black box: An analysis of work group diversity, conflict, and performance.Administrative Science Quarterly. 1999;44:1-28.
45. Pirola-Merlo A.,Mann L.The relationship between individual creativity and team creativity: Aggregating across people and time.Journal of Organizational Behavior. 2004;25:235-257.
46. Sarker S.,Lau F.,Sahay S.Using an adapted grounded theory approach for inductive theory building about virtual team development.Database for Advances in Information Systems. 2001;32 (1): 38-56.
47. Sarker S.,Sahay S. Proceedings of the thirty-fifth annual Hawaii international conference on system sciences (January); 2002; 2002. 1.
48. Saunders C. S.Framing the domain of IT management: Projecting the future through the past. Zmud R. W., ed. Cincinnati, OH: Pinnaflex; 2000:29-50.
49. Shalley C. E.Effects of productivity goals, creativity goals, and personal discretion on individual creativity.Journal of Applied Psychology. 1991;76:179-185.
50. Shalley C. E.Effects of coaction, expected evaluation, and goal setting on creativity and productivity.Academy of Management Journal. 1995;38:483-503.
51. Shalley C. E.,Perry-Smith J. E.Effects of social-psychological factors on creative performance: The role of informational and controlling expected evaluation and modeling experience.Organizational Behavior and Human Decision Processes. 2001;84:1-22.
52. Shalley C. E.,Perry-Smith J. E.The emergence of team creative cognition: The role of diverse outside ties, socio-cognitive network centrality, and team evolution.Strategic Entrepreneurship Journal. 2008;2:23-41.
53. Shalley C. E.,Zhou J.,Oldham G. R.The effects of personal and contextual characteristics on creativity: Where should we go from here?.Journal of Management. 2004;30:933-958.
54. Shore L. M.,Cleveland J. N.,Goldberg C. B.Work attitudes and decisions as a function of manager age and employee age.Journal of Applied Psychology. 2003;88:529-537.
55. Sproull L.,Kiesler S.Reducing social context cues: Electronic mail in organizational communication.Management Science. 1986;32:1492-1512.
56. Straus S. G.,McGrath J. E.Does the medium matter? The interaction of task type and technology on group performance and member reactions.Journal of Applied Psychology. 1994;79:87-97.
57. Stroebe W.,Diehl M.Why groups are less effective than their members: On productivity losses in idea-generating groups.European Review of Social Psychology. 1994;5:271-303.
58. Suchan J.,Hayzak G.The communication characteristics of virtual teams: A case study.IEEE Transactions on Professional Communication. 2001;44:174-186.
59. Taggar S.Individual creativity and group ability to utilize individual creative resources: A multilevel model.Academy of Management Journal. 2002;45:315-330.
60. Tajfel H.Human groups and social categories: Studies in social psychology. Cambridge, UK: Cambridge University Press; 1981:.
61. Townsend A. M.,DeMarie S. M.,Hendrickson A. R.Virtual teams: Technology and the workplace of the future.Academy of Management Executive. 1998;12 (3): 17-29.
62. Tsui A. S.,O'Reilly C. A.Beyond simple demographic effects: The importance of relational demography in superior-subordinate dyads.Academy of Management Journal. 1989;32:402-423.
63. Tsui A. S.,Xin K. R.,Egan T. D.Diversity in work teams: Research paradigms for a changing workplace. Jackson S. E.Ruderman M. N., ed. Washington, DC: American Psychological Association; 1995:97-129.
64. van Knippenberg D.,De Dreu C. K. W.,Homan A. C.Work group diversity and group performance: An integrative model and research agenda.Journal of Applied Psychology. 2004;89:1008-1022.
65. van Knippenberg D.,Schippers M. C.Work group diversity.Annual Review of Psychology. 2007;58:515-541.
66. Watson W. E.,Kumar K.,Michaelsen L. K.Cultural diversity's impact on interaction process and performance: Comparing homogeneous and diverse task groups.Academy of Management Journal. 1993;36:590-602.
67. Webber S. S.,Donahue L. M.Impact of highly and less job-related diversity on work group cohesion and performance: A meta-analysis.Journal of Management. 2001;27:141-162.
68. Williams K. Y.,O'Reilly C. A.Research in organizational behavior. Staw B. M.Cummings L. L., ed. Greenwich, CT: JAI Press; 1998:77-140.
69. Woodman R. W.,Sawyer J. E.,Griffin R. W.Toward a theory of organizational creativity.Academy of Management Review. 1993;18:293-321.
70. Zakaria N.,Amelinckx A.,Wilemon D.Working together apart? Building a knowledge-sharing culture for global virtual teams.Creativity & Innovation Management. 2004;13:15-29.
71. Zhou J.Feedback valence, feedback style, task autonomy, and achievement orientation: Interactive effects on creative performance.Journal of Applied Psychology. 1998;83:261-276.