Validation of the RSQS in apparel specialty stores

Measuring Business Excellence

Volumn 15, Issue 3, 2011, Pages 16-18

  Leen, Jasmine Yeap Ai ^a   Ramayah, T ^a  

^a SCHOOL OF PHYSICS   (Malaysia)

Author keywords

Apparel specialty stores; Clothing retailers; Customer services quality; Fashion industry; Fashion retailing; Malaysia; Retail service quality; Retailing; Service quality instrument

Indexed keywords

EID: 80051696986     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683041111161139     Document Type: Article

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