How do consumers evaluate Internet retail service quality?

Journal of Services Marketing

Volumn 17, Issue 3, 2003, Pages 243-253

  Trocchia, Philip J ^a   Janda, Swinder ^a  

^a KANSAS STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986018677     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040310474800     Document Type: Article

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