The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels

Service Industries Journal

Volumn 31, Issue 8, 2011, Pages 1293-1310

  Dimitriadis, Sergios ^a   Kyrezis, Nikolaos ^b  

^a ATHENS UNIVERSITY OF ECONOMICS AND BUSINESS   (Greece)

^b BANK OF GREECE   (Greece)

Author keywords

Internet banking; Phone banking; TAM; Trust; Trusting intention; Use intention

Indexed keywords

BANKING; INTERNET; TECHNOLOGICAL CHANGE;

EID: 79958016346     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060903437576     Document Type: Article

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