Using information-systems constructs to study online- and telephone-banking technologies

Electronic Commerce Research and Applications

Volumn 4, Issue 4, 2005, Pages 427-443

  Sundarraj, R P ^a   Wu, Judy ^b  

^a UNIVERSITY OF WATERLOO   (Canada)

^b Household Financial Corporation   (United States)

Author keywords

Ease of use; General Linear Model; Online banking; Structural Equation Modeling; Technology Acceptance Model; Telephone banking; Usage; Usefulness

Indexed keywords

BANKING TECHNOLOGIES; INFORMATION SYSTEMS; ONLINE BANKING; TELEPHONE BANKING;

INFORMATION MANAGEMENT; INFORMATION TECHNOLOGY; MARKETING; ONLINE SYSTEMS; PLANNING; TELECOMMUNICATION SYSTEMS;

ELECTRONIC COMMERCE;

EID: 27644494162     PISSN: 15674223     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.elerap.2004.12.001     Document Type: Article

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