Cognitive and affective trust in service relationships

Journal of Business Research

Volumn 58, Issue 4, 2005, Pages 500-507

  Johnson, Devon ^a   Grayson, Kent ^b  

^a EMORY UNIVERSITY   (United States)

^b NORTHWESTERN UNIVERSITY   (United States)

Author keywords

Affective dimensions; Behavioral dimensions; Cognitive dimensions; Financial services; Service relationships; Trust

Indexed keywords

EID: 11244306179     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0148-2963(03)00140-1     Document Type: Article

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