-
1
-
-
0002980765
-
An attribute‐anchored conjoint approach measuring store image
-
Amirani, S. and Gates, R. (1993), “An attribute‐anchored conjoint approach measuring store image”, International Journal of Retail & Distribution Management, Vol. 21 No. 5, pp. 30‐9.
-
(1993)
International Journal of Retail & Distribution Management
, vol.21
, Issue.5
, pp. 30-39
-
-
Amirani, S.1
Gates, R.2
-
2
-
-
0002357529
-
Office atmospherics and dental service satisfactions
-
Andrus, D. (1986), “Office atmospherics and dental service satisfactions”, Journal of Professional Services Marketing, Vol. 1 No. 4, p. 77.
-
(1986)
Journal of Professional Services Marketing
, vol.1
, Issue.4
, pp. 77
-
-
Andrus, D.1
-
3
-
-
85135326487
-
Top of the shops; fashion
-
Armstrong, L. (2002), “Top of the shops; fashion”, The Times, 22 April, p. 11.
-
(2002)
The Times
, Issue.22 April
, pp. 11
-
-
Armstrong, L.1
-
4
-
-
0002705873
-
The role of the environment in marketing services: the consumer perspective
-
Czepiel, J.A.Congram, C.A.Shanahan, J.,and (Eds), American Marketing Association, Chicago, IL
-
Baker, J. (1987), “The role of the environment in marketing services: the consumer perspective”, in Czepiel, J.A., Congram, C.A. and Shanahan, J. (Eds), The Services Challenge: Integrating for Competitive Advantage, American Marketing Association, Chicago, IL, pp. 79‐87.
-
(1987)
The Services Challenge: Integrating for Competitive Advantage
, pp. 79-87
-
-
Baker, J.1
-
5
-
-
84951655948
-
The influence of store environment on quality inferences and store image
-
Baker, J., Grewal, D. and Parasuraman, A. (1994), “The influence of store environment on quality inferences and store image”, Journal of the Academy of Marketing Science, Vol. 22 No. 4, pp. 328‐39.
-
(1994)
Journal of the Academy of Marketing Science
, vol.22
, Issue.4
, pp. 328-339
-
-
Baker, J.1
Grewal, D.2
Parasuraman, A.3
-
6
-
-
0030242146
-
Customer‐sales associate retail relationship
-
Beatty, S.E., Mayer, M., Coleman, J.S., Reynolds, K.E. and Lee, J. (1996), “Customer‐sales associate retail relationship”, Journal of Retailing, Vol. 72 No. 3, pp. 223‐47.
-
(1996)
Journal of Retailing
, vol.72
, Issue.3
, pp. 223-247
-
-
Beatty, S.E.1
Mayer, M.2
Coleman, J.S.3
Reynolds, K.E.4
Lee, J.5
-
7
-
-
84986015026
-
Young fashion leaders’ and followers’ attitudes toward American and imported apparel
-
Beaudoin, P., Moore, M.A. and Goldsmith, R.E. (1998), “Young fashion leaders’ and followers’ attitudes toward American and imported apparel”, Journal of Product & Brand Management, Vol. 7 No. 3, pp. 193‐207.
-
(1998)
Journal of Product & Brand Management
, vol.7
, Issue.3
, pp. 193-207
-
-
Beaudoin, P.1
Moore, M.A.2
Goldsmith, R.E.3
-
8
-
-
0004155507
-
-
5th ed., Macmillan, New York, NY
-
Berman, B. and Evans, J.R. (1992), Retail Management: A Strategic Approach, 5th ed., Macmillan, New York, NY.
-
(1992)
Retail Management: A Strategic Approach
-
-
Berman, B.1
Evans, J.R.2
-
9
-
-
0037789637
-
The components of department store image: a theoretical and empirical analysis
-
Berry, L.L. (1969), “The components of department store image: a theoretical and empirical analysis”, Journal of Retailing, Vol. 45, Spring, pp. 3‐20.
-
(1969)
Journal of Retailing
, vol.45
, Issue.Spring
, pp. 3-20
-
-
Berry, L.L.1
-
10
-
-
0003807877
-
-
The Free Press, New York, NY
-
Berry, L.L. and Parasuraman, A. (1991), Marketing Services: Competing through Quality, The Free Press, New York, NY.
-
(1991)
Marketing Services: Competing through Quality
-
-
Berry, L.L.1
Parasuraman, A.2
-
11
-
-
0035044294
-
Consumer perception of five UK fashion retailers
-
Birtwistle, G. and Shearer, L. (2001), “Consumer perception of five UK fashion retailers”, Journal of Fashion Marketing and Management, Vol. 5 No. 1, pp. 9‐18.
-
(2001)
Journal of Fashion Marketing and Management
, vol.5
, Issue.1
, pp. 9-18
-
-
Birtwistle, G.1
Shearer, L.2
-
12
-
-
84986079145
-
Customer decision making in fashion retailing: a segmentation analysis
-
Birtwistle, G., Clarke, I. and Freathy, P. (1998), “Customer decision making in fashion retailing: a segmentation analysis”, International Journal of Retail & Distribution Management, Vol. 26 No. 4, pp. 147‐54.
-
(1998)
International Journal of Retail & Distribution Management
, vol.26
, Issue.4
, pp. 147-154
-
-
Birtwistle, G.1
Clarke, I.2
Freathy, P.3
-
13
-
-
84984729029
-
Store image in the UK fashion sector: consumer versus retailer perceptions
-
Birtwistle, G., Clarke, I. and Freathy, P. (1999), “Store image in the UK fashion sector: consumer versus retailer perceptions”, The International Review of Retail, Distribution and Consumer Research, Vol. 9 No. 1, pp. 1‐16.
-
(1999)
The International Review of Retail, Distribution and Consumer Research
, vol.9
, Issue.1
, pp. 1-16
-
-
Birtwistle, G.1
Clarke, I.2
Freathy, P.3
-
14
-
-
0002866667
-
Evaluating service encounters: the effect of physical surroundings and employee responses
-
Bitner, M.J. (1990), “Evaluating service encounters: the effect of physical surroundings and employee responses”, Journal of Marketing, Vol. 54, April, pp. 69‐82.
-
(1990)
Journal of Marketing
, vol.54
, Issue.April
, pp. 69-82
-
-
Bitner, M.J.1
-
15
-
-
0001926055
-
Servicescapes: the impact of physical surroundings on customer and employees
-
Bitner, M.J. (1992), “Servicescapes: the impact of physical surroundings on customer and employees”, Journal of Marketing, Vol. 56, April, pp. 57‐71.
-
(1992)
Journal of Marketing
, vol.56
, Issue.April
, pp. 57-71
-
-
Bitner, M.J.1
-
16
-
-
0001815785
-
Marketing strategies and organization structures for service firms
-
Donnelly, J.George, W.R. and,and (Eds), American Marketing Association, Chicago, IL
-
Booms, B.H. and Bitner, M.J. (1981), “Marketing strategies and organization structures for service firms”, in Donnelly, J. and George, W.R. (Eds), Marketing of Services, American Marketing Association, Chicago, IL, pp. 51‐67.
-
(1981)
Marketing of Services
, pp. 51-67
-
-
Booms, B.H.1
Bitner, M.J.2
-
17
-
-
84972752890
-
Marketing services by managing the environment
-
Booms, B.H. and Bitner, M.J. (1982), “Marketing services by managing the environment”, Cornell Hotel and Restaurant Administration Quarterly, Vol. 23 No. 1, pp. 35‐9.
-
(1982)
Cornell Hotel and Restaurant Administration Quarterly
, vol.23
, Issue.1
, pp. 35-39
-
-
Booms, B.H.1
Bitner, M.J.2
-
19
-
-
0005161744
-
-
Merrill/Prentice‐Hall, Upper Saddle River, NJ
-
Brown, P. and Rice, J. (1998), Ready‐to‐wear Apparel Analysis, 2nd ed., Merrill/Prentice‐Hall, Upper Saddle River, NJ.
-
(1998)
Ready‐to‐wear Apparel Analysis
, vol.2nd ed.
-
-
Brown, P.1
Rice, J.2
-
20
-
-
3342997127
-
Intratype competition among department stores
-
Cassill, N.L., Williamson, N.C., McEnally, M. and Thomas, J. (1993), “Intratype competition among department stores”, The International Review of Retail, Distribution and Consumer Research, Vol. 3 No. 1, pp. 65‐78.
-
(1993)
The International Review of Retail, Distribution and Consumer Research
, vol.3
, Issue.1
, pp. 65-78
-
-
Cassill, N.L.1
Williamson, N.C.2
McEnally, M.3
Thomas, J.4
-
22
-
-
3342883595
-
A conceptual model of the fashion process: Part 2: An empirical investigation of the micro‐subject level
-
Cholachatpinyo, A., Padgett, I., Crocker, M. and Fletcher, B. (2002), “A conceptual model of the fashion process: Part 2: An empirical investigation of the micro‐subject level”, Journal of Fashion Marketing and Management, Vol. 6 No. 1, pp. 24‐34.
-
(2002)
Journal of Fashion Marketing and Management
, vol.6
, Issue.1
, pp. 24-34
-
-
Cholachatpinyo, A.1
Padgett, I.2
Crocker, M.3
Fletcher, B.4
-
23
-
-
0005213089
-
Positioning, image and the marketing of multiple retailers
-
Davies, G. (1992), “Positioning, image and the marketing of multiple retailers”, International Review of Retail, Distribution and Consumer Research, Vol. 2 No. 1, pp. 13‐34.
-
(1992)
International Review of Retail, Distribution and Consumer Research
, vol.2
, Issue.1
, pp. 13-34
-
-
Davies, G.1
-
27
-
-
0034369601
-
Multiple roles of consumption emotions in post‐purchase satisfaction with service transactions
-
Dube, L. and Menon, K. (2000), “Multiple roles of consumption emotions in post‐purchase satisfaction with service transactions”, International Journal of Service Industry Management, Vol. 11 No. 3, pp. 287‐304.
-
(2000)
International Journal of Service Industry Management
, vol.11
, Issue.3
, pp. 287-304
-
-
Dube, L.1
Menon, K.2
-
28
-
-
0002655750
-
Double jeopardy revisited
-
Ehrenberg, A.S.C., Goodhardt, G.J. and Barwise, T.P. (1990), “Double jeopardy revisited”, Journal of Marketing, Vol. 54, pp. 82‐91.
-
(1990)
Journal of Marketing
, vol.54
, pp. 82-91
-
-
Ehrenberg, A.S.C.1
Goodhardt, G.J.2
Barwise, T.P.3
-
29
-
-
85024030512
-
Begin managing customer relationships now
-
Eppes, T. (1997), “Begin managing customer relationships now”, Marketing News, Vol. 31 No. 16, p. 4.
-
(1997)
Marketing News
, vol.31
, Issue.16
, pp. 4
-
-
Eppes, T.1
-
30
-
-
0031452375
-
”Retail change and retail logistics in the United Kingdom: past trends and future prospects
-
Fernie, J. (1997), “”Retail change and retail logistics in the United Kingdom: past trends and future prospects”, Services Industries Journal, Vol. 17 No. 3, pp. 383‐96.
-
(1997)
Services Industries Journal
, vol.17
, Issue.3
, pp. 383-396
-
-
Fernie, J.1
-
31
-
-
0011034759
-
A conceptual model for studying customer image
-
Fisk, G. (1961), “A conceptual model for studying customer image”, Journal of Retailing, Vol. 37, Winter, pp. 1‐8.
-
(1961)
Journal of Retailing
, vol.37
, Issue.Winter
, pp. 1-8
-
-
Fisk, G.1
-
32
-
-
85135358406
-
Young spenders
-
Fitzpatrick, R. (2002), “Young spenders”, Drapers Record, 2 March, pp. 26‐7.
-
(2002)
Drapers Record
, vol.2 March
, pp. 26-27
-
-
Fitzpatrick, R.1
-
33
-
-
0026097266
-
Effect of private, designer, and national brand names on shoppers’ perception of apparel quality and price
-
Forsythe, S.M. (1991), “Effect of private, designer, and national brand names on shoppers’ perception of apparel quality and price”, Clothing and Textiles Research Journal, Vol. 9 No. 2, pp. 1‐6.
-
(1991)
Clothing and Textiles Research Journal
, vol.9
, Issue.2
, pp. 1-6
-
-
Forsythe, S.M.1
-
34
-
-
84953484188
-
Consumer satisfaction with Birmingham's international convention centre
-
Foxall, R.G. and Hackett, P. (1994), “Consumer satisfaction with Birmingham's international convention centre”, The Service Industries Journal, Vol. 14 No. 3, pp. 369‐80.
-
(1994)
The Service Industries Journal
, vol.14
, Issue.3
, pp. 369-380
-
-
Foxall, R.G.1
Hackett, P.2
-
35
-
-
84948475355
-
Customer expectations and perceptions of service quality in retailing
-
Gagliano, K.B. and Hathcote, J. (1994), “Customer expectations and perceptions of service quality in retailing”, Journal of Services Marketing, Vol. 8 No. 1, pp. 60‐9.
-
(1994)
Journal of Services Marketing
, vol.8
, Issue.1
, pp. 60-69
-
-
Gagliano, K.B.1
Hathcote, J.2
-
36
-
-
0000203575
-
The numerical comparative scale: and economical format for retail image measurement
-
Golden, L.L., Albaum, G. and Zimmer, M. (1987), “The numerical comparative scale: and economical format for retail image measurement”, Journal of Retailing, Vol. 63 No. 4, pp. 393‐410.
-
(1987)
Journal of Retailing
, vol.63
, Issue.4
, pp. 393-410
-
-
Golden, L.L.1
Albaum, G.2
Zimmer, M.3
-
37
-
-
84973758336
-
Social values and fashion leadership
-
Goldsmith, R.E., Heitmeyer, J.R. and Frieden, J.B. (1991), “Social values and fashion leadership”, Clothing and Textiles Research Journal, Vol. 10 No. 1, pp. 37‐45.
-
(1991)
Clothing and Textiles Research Journal
, vol.10
, Issue.1
, pp. 37-45
-
-
Goldsmith, R.E.1
Heitmeyer, J.R.2
Frieden, J.B.3
-
38
-
-
0000849927
-
The measurement of fashion image as a determinant of store patronage
-
Darden, W.R.Lusch, R.F. and,and (Eds), North‐Holland, New York, NY
-
Greenberg, C.J., Sherman, E. and Schiffman, L.G. (1983), “The measurement of fashion image as a determinant of store patronage”, in Darden, W.R. and Lusch, R.F. (Eds), Patronage Behavior and Retail Management, North‐Holland, New York, NY, pp. 151‐63.
-
(1983)
Patronage Behavior and Retail Management
, pp. 151-163
-
-
Greenberg, C.J.1
Sherman, E.2
Schiffman, L.G.3
-
39
-
-
0002743535
-
Atmospheric segmentation: managing store image with background music
-
Acrol, R.Mitchell, A. and,and (Eds), American Marketing Association, Chicago, IL
-
Gulas, C.S. and Schewe, C.D. (1994), “Atmospheric segmentation: managing store image with background music”, in Acrol, R. and Mitchell, A. (Eds), Enhancing Knowledge Development in Marketing, American Marketing Association, Chicago, IL, pp. 325‐30.
-
(1994)
Enhancing Knowledge Development in Marketing
, pp. 325-330
-
-
Gulas, C.S.1
Schewe, C.D.2
-
40
-
-
0003145623
-
Fashion life style, self‐concept, shopping orientation, and store patronage: an integrative analysis
-
Gutman, J. and Mills, M. (1982), “Fashion life style, self‐concept, shopping orientation, and store patronage: an integrative analysis”, Journal of Retailing, Vol. 58 No. 2, pp. 64‐86.
-
(1982)
Journal of Retailing
, vol.58
, Issue.2
, pp. 64-86
-
-
Gutman, J.1
Mills, M.2
-
41
-
-
0000390473
-
A factor analytical study of consumer location specifies values: a traditional high street and modern shopping mall
-
Hackett, P. and Foxall, R.G. (1994), “A factor analytical study of consumer location specifies values: a traditional high street and modern shopping mall”, Journal of Marketing Management, Vol. 10 No. 1, pp. 163‐78.
-
(1994)
Journal of Marketing Management
, vol.10
, Issue.1
, pp. 163-178
-
-
Hackett, P.1
Foxall, R.G.2
-
42
-
-
0003506109
-
-
4th ed., Prentice‐Hall International ed., London
-
Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1995), Multivariate Data Analysis with Readings, 4th ed., Prentice‐Hall International ed., London.
-
(1995)
Multivariate Data Analysis with Readings
-
-
Hair, J.F.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.C.4
-
43
-
-
85135292247
-
Etam launches ad trial as sales show uplift
-
Hall, L. (2002), “Etam launches ad trial as sales show uplift”, Drapers Record, 23 March, p. 6.
-
(2002)
Drapers Record
, vol.23 March
, pp. 6
-
-
Hall, L.1
-
44
-
-
0002033479
-
An empirical investigation of attribute importance in retail store selection
-
Hansen, R.A. and Deutscher, T. (1977), “An empirical investigation of attribute importance in retail store selection”, Journal of Retailing, Vol. 53 No. 4, pp. 59‐72.
-
(1977)
Journal of Retailing
, vol.53
, Issue.4
, pp. 59-72
-
-
Hansen, R.A.1
Deutscher, T.2
-
45
-
-
0141766896
-
The organizational barriers to developing marketing orientation
-
Harris, L.C. (2000), “The organizational barriers to developing marketing orientation”, European Journal of Marketing, Vol. 34 No. 5/6, pp. 598‐624.
-
(2000)
European Journal of Marketing
, vol.34
, Issue.5-6
, pp. 598-624
-
-
Harris, L.C.1
-
46
-
-
0002848639
-
The intermarket reliability of retail image research: an empirical examination
-
Hirschman, E.C., Greenberg, B. and Robertson, D.H. (1978), “The intermarket reliability of retail image research: an empirical examination”, Journal of Retailing, Vol. 54 No. 1, pp. 3‐12.
-
(1978)
Journal of Retailing
, vol.54
, Issue.1
, pp. 3-12
-
-
Hirschman, E.C.1
Greenberg, B.2
Robertson, D.H.3
-
47
-
-
0003790947
-
-
Random House, Inc., New York, NY
-
Holahan, C.J. (1982), Environmental Psychology, Random House, Inc., New York, NY.
-
(1982)
Environmental Psychology
-
-
Holahan, C.J.1
-
48
-
-
85005747458
-
Relationships of fashion awareness and apparel economic practices
-
Horridge, P. and Richards, L. (1984), “Relationships of fashion awareness and apparel economic practices”, Home Economics Research Journal, Vol. 13 No. 2, pp. 138‐45.
-
(1984)
Home Economics Research Journal
, vol.13
, Issue.2
, pp. 138-145
-
-
Horridge, P.1
Richards, L.2
-
49
-
-
0032385877
-
Innovation, market orientation, and organizational learning: an integration and empirical examination
-
Hurley, R.F. and Hult, G.T.M. (1998), “Innovation, market orientation, and organizational learning: an integration and empirical examination”, Journal of Marketing, Vol. 62 No. 3, p. 42.
-
(1998)
Journal of Marketing
, vol.62
, Issue.3
, pp. 42
-
-
Hurley, R.F.1
Hult, G.T.M.2
-
51
-
-
32744465937
-
-
2nd ed., Macmillan, New York, NY
-
Kaiser, S.B. (1990), The Social Psychology of Apparel, 2nd ed., Macmillan, New York, NY.
-
(1990)
The Social Psychology of Apparel
-
-
Kaiser, S.B.1
-
52
-
-
0344015222
-
The semantic differential: an information source for designing retail patronage appeal
-
Kelley, R.F. and Stephenson, R. (1967), “The semantic differential: an information source for designing retail patronage appeal”, Journal of Marketing, Vol. 31, October, pp. 43‐7.
-
(1967)
Journal of Marketing
, vol.31
, Issue.October
, pp. 43-47
-
-
Kelley, R.F.1
Stephenson, R.2
-
53
-
-
0001943906
-
Atmospherics as a marketing tool
-
Kotler, P. (1974), “Atmospherics as a marketing tool”, Journal of Retailing, Vol. 49 No. 4, pp. 48‐64.
-
(1974)
Journal of Retailing
, vol.49
, Issue.4
, pp. 48-64
-
-
Kotler, P.1
-
54
-
-
0034580794
-
Brand image marketing: salient benefits sought by fashion consumers for needs fulfilment
-
Leung, C.S., Zhang, Z.M. and Lee, T.S. (2000), “Brand image marketing: salient benefits sought by fashion consumers for needs fulfilment”, Journal of the Textile Institute, Vol. 91 No. 2, pp. 107‐13.
-
(2000)
Journal of the Textile Institute
, vol.91
, Issue.2
, pp. 107-113
-
-
Leung, C.S.1
Zhang, Z.M.2
Lee, T.S.3
-
55
-
-
0001893172
-
Meaning of image
-
116
-
Lindquist, J.D. (1974), “Meaning of image”, Journal of Retailing, Vol. 50 No. 4, pp. 29‐38, 116.
-
(1974)
Journal of Retailing
, vol.50
, Issue.4
, pp. 29-38
-
-
Lindquist, J.D.1
-
56
-
-
0031509781
-
Marketing orientation in UK multiple retail companies: nature and pattern
-
Liu, H. and Davies, G. (1996), “Marketing orientation in UK multiple retail companies: nature and pattern”, International Journal of Service Industry Management, Vol. 8 No. 2, pp. 170‐87.
-
(1996)
International Journal of Service Industry Management
, vol.8
, Issue.2
, pp. 170-187
-
-
Liu, H.1
Davies, G.2
-
57
-
-
0346483935
-
Combining two methods of image measurement
-
McDougall, G.H.G. and Fry, J.N. (1974), “Combining two methods of image measurement”, Journal of Retailing, Vol. 50 No. 4, pp. 53‐61.
-
(1974)
Journal of Retailing
, vol.50
, Issue.4
, pp. 53-61
-
-
McDougall, G.H.G.1
Fry, J.N.2
-
61
-
-
0005121952
-
Image variation and the multi‐unit retail establishments
-
Marcus, B.H. (1972), “Image variation and the multi‐unit retail establishments”, Journal of Retailing, Vol. 48, Summer, pp. 29‐43.
-
(1972)
Journal of Retailing
, vol.48
, Issue.Summer
, pp. 29-43
-
-
Marcus, B.H.1
-
62
-
-
0039597287
-
Operationalizing the concept of store image
-
Marks, R. (1976), “Operationalizing the concept of store image”, Journal of Retailing, Vol. 52, Fall, pp. 37‐46.
-
(1976)
Journal of Retailing
, vol.52
, Issue.Fall
, pp. 37-46
-
-
Marks, R.1
-
63
-
-
0039225543
-
Sharper focus for the corporate image
-
Martineau, P. (1958a), “Sharper focus for the corporate image”, Harvard Business Review, Vol. 36 No. 6, pp. 49‐58.
-
(1958)
Harvard Business Review
, vol.36
, Issue.6
, pp. 49-58
-
-
Martineau, P.1
-
64
-
-
0001836426
-
The personality of the retail store
-
Martineau, P. (1958b), “The personality of the retail store”, Harvard Business Review, Vol. 36, January/February, pp. 47‐56.
-
(1958)
Harvard Business Review
, vol.36
, Issue.January/February
, pp. 47-56
-
-
Martineau, P.1
-
65
-
-
0347129020
-
Analyzing high fashion acceptance
-
Mason, J.B. and Bellenger, D. (1974), “Analyzing high fashion acceptance”, Journal of Retailing, Vol. 49 No. 4, p. 79.
-
(1974)
Journal of Retailing
, vol.49
, Issue.4
, pp. 79
-
-
Mason, J.B.1
Bellenger, D.2
-
66
-
-
0005471654
-
Congruency of scent and music as a driver of in‐store evaluations and behavior
-
Mattila, A.S. and Wirtz, J. (2001), “Congruency of scent and music as a driver of in‐store evaluations and behavior”, Journal of Retailing, Vol. 77, pp. 273‐89.
-
(2001)
Journal of Retailing
, vol.77
, pp. 273-289
-
-
Mattila, A.S.1
Wirtz, J.2
-
67
-
-
0000238936
-
Exploring the development of store images
-
Mazursky, D. and Jacoby, J. (1986), “Exploring the development of store images”, Journal of Retailing, Vol. 62, Summer, pp. 145‐65.
-
(1986)
Journal of Retailing
, vol.62
, Issue.Summer
, pp. 145-165
-
-
Mazursky, D.1
Jacoby, J.2
-
68
-
-
0002402225
-
Using background music to affect the behaviour of supermarket shoppers
-
Milliman, R.E. (1982), “Using background music to affect the behaviour of supermarket shoppers”, Journal of Marketing, Vol. 46 No. 3, p. 86.
-
(1982)
Journal of Marketing
, vol.46
, Issue.3
, pp. 86
-
-
Milliman, R.E.1
-
69
-
-
0002954788
-
The effect of market orientation on business profitability
-
Narver, J.C. and Slater, S.F. (1990), “The effect of market orientation on business profitability”, Journal of Marketing, Vol. 54, pp. 20‐35.
-
(1990)
Journal of Marketing
, vol.54
, pp. 20-35
-
-
Narver, J.C.1
Slater, S.F.2
-
70
-
-
0011197765
-
Effects of brand labelling on ratings of product quality
-
Nevid, J.S. (1981), “Effects of brand labelling on ratings of product quality”, Perceptual and Motor Skills, Vol. 53 No. 2, pp. 407‐10.
-
(1981)
Perceptual and Motor Skills
, vol.53
, Issue.2
, pp. 407-410
-
-
Nevid, J.S.1
-
71
-
-
33645824477
-
Some manipulable elements of the service setting and their impact on company image and reputation
-
Newman, A.J. (2003), “Some manipulable elements of the service setting and their impact on company image and reputation”, International Journal of New Product Development and Innovation Management, Vol. 4 No. 3, pp. 287‐304.
-
(2003)
International Journal of New Product Development and Innovation Management
, vol.4
, Issue.3
, pp. 287-304
-
-
Newman, A.J.1
-
73
-
-
85135334231
-
An exploratory study of teenage clothing preferences in the UK
-
Newman, A.J., Sinha, P. and Simons, I. (2002a), “An exploratory study of teenage clothing preferences in the UK”, International Journal of New Product Development and Innovation Management, Vol. 3 No. 4, pp. 361‐75.
-
(2002)
International Journal of New Product Development and Innovation Management
, vol.3
, Issue.4
, pp. 361-375
-
-
Newman, A.J.1
Sinha, P.2
Simons, I.3
-
74
-
-
1242286334
-
New insights into retail space and format planning from customer‐tracking data
-
Newman, A.J., Yu, D.K.C. and Oulton, D.P. (2002b), “New insights into retail space and format planning from customer‐tracking data”, Journal of Retailing and Consumer Services, Vol. 9 No. 5, pp. 253‐8.
-
(2002)
Journal of Retailing and Consumer Services
, vol.9
, Issue.5
, pp. 253-258
-
-
Newman, A.J.1
Yu, D.K.C.2
Oulton, D.P.3
-
75
-
-
0003586424
-
-
SPSS, Inc., Chicago, IL
-
Norusis, M.J. (1988), SPSS/PC+Advanced Statistics, SPSS, Inc., Chicago, IL.
-
(1988)
SPSS/PC+Advanced Statistics
-
-
Norusis, M.J.1
-
78
-
-
0012542912
-
A conceptual model of retail image influences on loyalty patronage behaviour
-
Osman, M.Z. (1993), “A conceptual model of retail image influences on loyalty patronage behaviour”, The International Review of Retail, Distribution and Consumer Research, Vol. 3 No. 2, pp. 133‐48.
-
(1993)
The International Review of Retail, Distribution and Consumer Research
, vol.3
, Issue.2
, pp. 133-148
-
-
Osman, M.Z.1
-
79
-
-
0002545465
-
Developing a favorable price‐quality image
-
Oxenfeldt, A.R. (1974), “Developing a favorable price‐quality image”, Journal of Retailing, Vol. 50 No. 4, pp. 8‐14.
-
(1974)
Journal of Retailing
, vol.50
, Issue.4
, pp. 8-14
-
-
Oxenfeldt, A.R.1
-
80
-
-
85135345453
-
Mean streets
-
Patten, S., Armstrong, L. and Davies, D. (2002), “Mean streets”, The Times, 28 February, pp. 2‐4.
-
(2002)
The Times
, vol.28 February
, pp. 2-4
-
-
Patten, S.1
Armstrong, L.2
Davies, D.3
-
81
-
-
84928842932
-
The status quo of the marketing organization in UK retailing
-
Piercy, N. and Alexander, N. (1988), “The status quo of the marketing organization in UK retailing”, Service Industries Journal, Vol. 8 No. 2, pp. 155‐75.
-
(1988)
Service Industries Journal
, vol.8
, Issue.2
, pp. 155-175
-
-
Piercy, N.1
Alexander, N.2
-
82
-
-
85005481124
-
Information seeking by fashion opinion leaders and followers’’
-
Polegato, R. and Wall, M. (1980), “Information seeking by fashion opinion leaders and followers’’”, Home Economics Research Journal, Vol. 8 No. 5, pp. 327‐38.
-
(1980)
Home Economics Research Journal
, vol.8
, Issue.5
, pp. 327-338
-
-
Polegato, R.1
Wall, M.2
-
83
-
-
33847398629
-
-
working paper, 1994‐96, Department of Industrial Engineering and Management, Ben‐Gurion University of the Negev, Beer‐Sheva
-
Reichel, A. (1994), “Perceived strengths and weaknesses of Israeli executives”, working paper, no. 1994‐96, Department of Industrial Engineering and Management, Ben‐Gurion University of the Negev, Beer‐Sheva.
-
(1994)
Perceived strengths and weaknesses of Israeli executives
-
-
Reichel, A.1
-
84
-
-
0025156452
-
Quality indicators used by retail buyers in the purchase of women's sportswear
-
Roger, J.C. and Lutz, S.L. (1990), “Quality indicators used by retail buyers in the purchase of women's sportswear”, Clothing and Textiles Research Journal, Vol. 9 No. 1, pp. 11‐17.
-
(1990)
Clothing and Textiles Research Journal
, vol.9
, Issue.1
, pp. 11-17
-
-
Roger, J.C.1
Lutz, S.L.2
-
85
-
-
0002220509
-
The contribution of store‐image characteristics to store‐type choice
-
Schiffman, L.G., Dash, J.F. and Dillon, W.R. (1977), “The contribution of store‐image characteristics to store‐type choice”, Journal of Retailing, Vol. 53 No. 2, pp. 3‐14.
-
(1977)
Journal of Retailing
, vol.53
, Issue.2
, pp. 3-14
-
-
Schiffman, L.G.1
Dash, J.F.2
Dillon, W.R.3
-
86
-
-
0000766329
-
Correlates of fashion leadership: implications for fashion process theory
-
Schrank, H.L. and Guilmore, L. (1973), “Correlates of fashion leadership: implications for fashion process theory”, The Sociological Quarterly, Vol. 14 No. 4, pp. 534‐43.
-
(1973)
The Sociological Quarterly
, vol.14
, Issue.4
, pp. 534-543
-
-
Schrank, H.L.1
Guilmore, L.2
-
87
-
-
84986094324
-
Apparel attitudes, consumer use practices, and appeal of fashion features for never‐married women who work
-
Scrugge, B. (1977), “Apparel attitudes, consumer use practices, and appeal of fashion features for never‐married women who work”, ACTPC Proceedings, pp. 110‐11.
-
(1977)
ACTPC Proceedings
, pp. 110-111
-
-
Scrugge, B.1
-
88
-
-
0005171417
-
Discovering and improving store image: an introductory summary
-
Sewell, S.W. (1974), “Discovering and improving store image: an introductory summary”, Journal of Retailing, Vol. 50 No. 4, pp. 3‐9.
-
(1974)
Journal of Retailing
, vol.50
, Issue.4
, pp. 3-9
-
-
Sewell, S.W.1
-
89
-
-
0002705824
-
Breaking free from product marketing
-
Shostack, L.G. (1977), “Breaking free from product marketing”, Journal of Marketing, Vol. 41, April, pp. 73‐80.
-
(1977)
Journal of Marketing
, vol.41
, Issue.April
, pp. 73-80
-
-
Shostack, L.G.1
-
90
-
-
0003713597
-
-
Fairchild Publications, New York, NY
-
Sproles, G.B. and Burns, L.S. (1994), Changing Appearances: Understanding Dress in Contemporary Society, Fairchild Publications, New York, NY.
-
(1994)
Changing Appearances: Understanding Dress in Contemporary Society
-
-
Sproles, G.B.1
Burns, L.S.2
-
91
-
-
0033863635
-
An investigation of the effect of jean purchase criteria and store selection on US teenagers’ purchasing behaviours
-
Thomas, J.B., Woodward, G.A. and Heer, D. (2000), “An investigation of the effect of jean purchase criteria and store selection on US teenagers’ purchasing behaviours”, Journal of Fashion Marketing and Management, Vol. 4 No. 4, pp. 253‐62.
-
(2000)
Journal of Fashion Marketing and Management
, vol.4
, Issue.4
, pp. 253-262
-
-
Thomas, J.B.1
Woodward, G.A.2
Heer, D.3
-
92
-
-
3042631315
-
Linking retail strategy, atmospheric design and shopping behaviour
-
Turley, L.W. and Chebat, J.C. (2002), “Linking retail strategy, atmospheric design and shopping behaviour”, Journal of Marketing Management, Vol. 18, pp. 125‐44.
-
(2002)
Journal of Marketing Management
, vol.18
, pp. 125-144
-
-
Turley, L.W.1
Chebat, J.C.2
-
93
-
-
0034239366
-
Atmospheric effect on shopping behaviour: a review of the experimental evidence
-
Turley, L.W. and Milliman, R.E. (2000), “Atmospheric effect on shopping behaviour: a review of the experimental evidence”, Journal of Business Research, Vol. 49 No. 2, pp. 193‐211.
-
(2000)
Journal of Business Research
, vol.49
, Issue.2
, pp. 193-211
-
-
Turley, L.W.1
Milliman, R.E.2
-
94
-
-
0642376931
-
Developing and protecting profitable customer relationships
-
Turnbull, P.W. and Wilson, D. (1989), “Developing and protecting profitable customer relationships”, Industrial Marketing Management, Vol. 18, August, pp. 233‐8.
-
(1989)
Industrial Marketing Management
, vol.18
, Issue.August
, pp. 233-238
-
-
Turnbull, P.W.1
Wilson, D.2
-
95
-
-
0442270797
-
Situation creation in services marketing
-
Czepiel, J.Soloman, M.Surprenant, C. and,and (Eds), Lexington Books, Lexington, MA
-
Upah, G.D. and Fulton, J.N. (1985), “Situation creation in services marketing”, in Czepiel, J., Soloman, M. and Surprenant, C. (Eds), The Service Encounter: Managing Employee/Customer Interaction in Service Businesses, Lexington Books, Lexington, MA, pp. 255‐64.
-
(1985)
The Service Encounter: Managing Employee/Customer Interaction in Service Businesses
, pp. 255-264
-
-
Upah, G.D.1
Fulton, J.N.2
-
97
-
-
0000412891
-
The effect of price, store image and product and respondent characteristics on perceptions of quality
-
Wheatley, J.J. and Chiu, J.S.Y. (1977), “The effect of price, store image and product and respondent characteristics on perceptions of quality”, Journal of Marketing Research, Vol. 4, May, pp. 181‐6.
-
(1977)
Journal of Marketing Research
, vol.4
, Issue.May
, pp. 181-186
-
-
Wheatley, J.J.1
Chiu, J.S.Y.2
-
98
-
-
85135285993
-
Minding the gap
-
Whitehead, D. (2002), “Minding the gap”, Drapers Record, 16 March, p. 8.
-
(2002)
Drapers Record
, vol.16 March
, pp. 8
-
-
Whitehead, D.1
-
99
-
-
0002344732
-
Problems and strategies in services marketing
-
Zeithaml, V., Parasuraman, A. and Berry, L.L. (1985), “Problems and strategies in services marketing”, Journal of Marketing, Vol. 49, Spring, pp. 33‐6.
-
(1985)
Journal of Marketing
, vol.49
, Issue.Spring
, pp. 33-36
-
-
Zeithaml, V.1
Parasuraman, A.2
Berry, L.L.3
-
100
-
-
0001341212
-
Impressions of retail stores: a content analysis of consumer images
-
Zimmer, M.R. and Golden, L.L. (1988), “Impressions of retail stores: a content analysis of consumer images”, Journal of Retailing, Vol. 64 No. 3, pp. 256‐92.
-
(1988)
Journal of Retailing
, vol.64
, Issue.3
, pp. 256-292
-
-
Zimmer, M.R.1
Golden, L.L.2
|