-
1
-
-
33748152729
-
Problems of establishing service supply relationships: Evidence from a high-tech manufacturing company
-
DOI 10.1016/j.pursup.2006.05.002, PII S1478409206000525
-
Åhlström, P. and Nordin, F. (2006) ,'Problems of establishing service supply relationships: Evidence from a high-tech manufacturing company', Journal of Purchasing and S (Pubitemid 44309292)
-
(2006)
Journal of Purchasing and Supply Management
, vol.12
, Issue.2
, pp. 75-89
-
-
Ahlstrom, P.1
Nordin, F.2
-
2
-
-
33748159258
-
Complexity: Customization's evil twin
-
DOI 10.1108/10878570610684801
-
Anderson, B., Hagen, C., Reifel, J. and Stettler, E. (2006) ,'Complexity: customization's evil twin', Strategy and Leadership, Vol. 34, No. 5, pp.19-27. (Pubitemid 44314547)
-
(2006)
Strategy and Leadership
, vol.34
, Issue.5
, pp. 19-27
-
-
Anderson, B.1
Hagen, C.2
Reifel, J.3
Stettler, E.4
-
3
-
-
33746511036
-
Services, products, and the institutional structure of production
-
DOI 10.1016/j.indmarman.2006.05.013, PII S0019850106001039
-
Araujo, L. and Spring, M. (2006) ,'Services, products, and the institutional structure of production', Industrial Marketing Management, Vol. 35, No. 7, pp.797-805. (Pubitemid 44138552)
-
(2006)
Industrial Marketing Management
, vol.35
, Issue.7
, pp. 797-805
-
-
Araujo, L.1
Spring, M.2
-
5
-
-
38549134498
-
Where do transactions come from? Modularity, transactions, and the boundaries of firms
-
Baldwin, C.Y. (2007) ,'Where do transactions come from? Modularity, transactions, and the boundaries of firms', Industrial and Corporate Change, Vol. 17, No. 1, pp.155-195.
-
(2007)
Industrial and Corporate Change
, vol.17
, Issue.1
, pp. 155-195
-
-
Baldwin, C.Y.1
-
6
-
-
0031227526
-
Managing in an age of modularity
-
September-October
-
Baldwin, C.Y. and Clark, K.B. (1997) ,'Managing in an age of modularity', Harvard Business Review, September-October, pp.84-93.
-
(1997)
Harvard Business Review
, pp. 84-93
-
-
Baldwin, C.Y.1
Clark, K.B.2
-
7
-
-
37049036099
-
The value and costs of modularity: A problem-solving perspective
-
Brusoni, S., Marengo, L., Prencipe, A. and Valente, M. (2007) ,'The value and costs of modularity: a problem-solving perspective', European Management Review, Vol. 4, No. 2, pp.121-132.
-
(2007)
European Management Review
, vol.4
, Issue.2
, pp. 121-132
-
-
Brusoni, S.1
Marengo, L.2
Prencipe, A.3
Valente, M.4
-
8
-
-
27844567133
-
Supplying on a modular basis: An examination of strategic issues
-
DOI 10.1108/09600030510632023
-
Doran, D. (2005) ,'Supplying on a modular basis: an examination of strategic issues', International Journal of Physical Distribution and Logistics Management, Vol. 35, No. 9, pp.654-663. (Pubitemid 41661302)
-
(2005)
International Journal of Physical Distribution and Logistics Management
, vol.35
, Issue.9
, pp. 654-663
-
-
Doran, D.1
-
9
-
-
0034325988
-
Approaches to mass customization: Configurations and empirical validation
-
Duray, R., Ward, P.T., Milligan, G.W. and Berry, W.I. (2000) ,'Approaches to mass customization: configurations and empirical validation', Journal of Operations Management, Vol. 18, No. 6, pp.605-625.
-
(2000)
Journal of Operations Management
, vol.18
, Issue.6
, pp. 605-625
-
-
Duray, R.1
Ward, P.T.2
Milligan, G.W.3
Berry, W.I.4
-
10
-
-
0041154848
-
Quality in new service development: Key concepts and a frame of reference
-
Edvardsson, B. (1997) ,'Quality in new service development: key concepts and the frame of reference', International Journal of Production Economics, Vol. 52, Nos. 1-2, pp.31-46. (Pubitemid 127378945)
-
(1997)
International Journal of Production Economics
, vol.52
, Issue.1-2
, pp. 31-46
-
-
Edvardsson, B.1
-
11
-
-
18844373320
-
Service portraits in service research: A critical review
-
DOI 10.1108/09564230510587177
-
Edvardsson, B., Gustafsson, A. and Roos, I. (2005) ,'Service portraits in service research: a critical review', International Journal of Service Industry Management, Vol. 16, No. 1, pp.107-121. (Pubitemid 40688848)
-
(2005)
International Journal of Service Industry Management
, vol.16
, Issue.1
, pp. 107-121
-
-
Edvardsson, B.1
Gustafsson, A.2
Roos, I.3
-
12
-
-
41849145754
-
Initiation of business relationship in service-dominant settings
-
Edvardsson, B., Holmlund, M. and Strandvik, T. (2008) ,'Initiation of business relationship in service-dominant settings', Industrial Marketing Management, Vol. 37, No. 3, pp.339-350.
-
(2008)
Industrial Marketing Management
, vol.37
, Issue.3
, pp. 339-350
-
-
Edvardsson, B.1
Holmlund, M.2
Strandvik, T.3
-
13
-
-
0001406071
-
Purchasing business services
-
Fitzsimmons, J.A., Noh, J. and Thies, E. (1998) ,'Purchasing business services', Journal of Business and Industrial Marketing, Vol. 13, Nos. 4-5, pp.370-380. (Pubitemid 128475607)
-
(1998)
Journal of Business and Industrial Marketing
, vol.13
, Issue.5
, pp. 370-380
-
-
Fitzsimmons, J.A.1
Noh, J.2
Thies, E.3
-
14
-
-
0034887838
-
Towards joint value creation processes in professional services
-
Hirvonen, P. and Helander, N. (2001) ,'Towards joint value creation processes in professional services', The TQM Magazine, Vol. 13, No. 4, pp.281-291. (Pubitemid 32761641)
-
(2001)
TQM Magazine
, vol.13
, Issue.4
, pp. 281-291
-
-
Hirvonen, P.1
Helander, N.2
-
15
-
-
35348997192
-
Modularization and the impact on supply relationships
-
Howard, M. and Squire, B. (2007) ,'Modularization and the impact on supply relationships', International Journal of Operations and Production Management, Vol. 27, No. 11, pp.1192-1212.
-
(2007)
International Journal of Operations and Production Management
, vol.27
, Issue.11
, pp. 1192-1212
-
-
Howard, M.1
Squire, B.2
-
16
-
-
33646680517
-
Total cost of ownership in the services sector: A case study
-
DOI 10.1111/j.1745-493X.2006.04201004.x
-
Hurkens, K., van der Valk, W. and Wynstra, F. (2006) ,'Total cost of ownership in the services sector: a case study', Journal of Supply Chain Management, Vol. 42, No. 1, pp.27-37. (Pubitemid 43732646)
-
(2006)
Journal of Supply Chain Management
, vol.42
, Issue.1
, pp. 27-37
-
-
Hurkens, K.1
Van Der Valk, W.2
Wynstra, F.3
-
17
-
-
41949097698
-
The transition from product to service in business markets: An agenda for academic inquiry
-
Jacob, F. and Ulaga, W. (2008) ,'The transition from product to service in business markets: an agenda for academic inquiry', Industrial Marketing Management, Vol. 37, No. 3, pp.247-253.
-
(2008)
Industrial Marketing Management
, vol.37
, Issue.3
, pp. 247-253
-
-
Jacob, F.1
Ulaga, W.2
-
18
-
-
0002224517
-
Customizing customization
-
Lampel, J. and Mintzberg, H. (1996) ,'Customizing customization', Sloan Management Review, Vol. 38, No. 1, pp.21-30.
-
(1996)
Sloan Management Review
, vol.38
, Issue.1
, pp. 21-30
-
-
Lampel, J.1
Mintzberg, H.2
-
19
-
-
34250337211
-
Relationships in the purchasing of business to business professional services: The role of personal relationships
-
Lian, P.C.S. and Laing, A.W. (2007) ,'Relationships in the purchasing of business to business professional services: the role of personal relationships', Industrial Marketing Management, Vol. 36, No. 6, pp.709-718.
-
(2007)
Industrial Marketing Management
, vol.36
, Issue.6
, pp. 709-718
-
-
Lian, P.C.S.1
Laing, A.W.2
-
21
-
-
41849140037
-
From products to services and back again: Toward a new service procurement logic
-
Lindberg, N. and Nordin, F. (2008) ,'From products to services and back again: toward a new service procurement logic', Industrial Marketing Management, Vol. 37, No. 3, pp.292-300.
-
(2008)
Industrial Marketing Management
, vol.37
, Issue.3
, pp. 292-300
-
-
Lindberg, N.1
Nordin, F.2
-
22
-
-
0036532340
-
New service development: Areas for exploitation and exploration
-
DOI 10.1016/S0272-6963(01)00091-2, PII S0272696301000912
-
Menor, L.J., Tatikonda, M.V. and Sampson, S.E. (2002) ,'New service development: areas for exploitation and exploration', Journal of Operations Management, Vol. 20, No. 2, pp.135-157. (Pubitemid 34247883)
-
(2002)
Journal of Operations Management
, vol.20
, Issue.2
, pp. 135-157
-
-
Menor, L.J.1
Tatikonda, M.V.2
Sampson, S.E.3
-
23
-
-
0001900392
-
Product development for services
-
Meyer, M.H. and DeTore, A. (2001) ,'Product development for services', Academy of Management Executive, Vol. 13, No. 3, pp.64-76.
-
(2001)
Academy of Management Executive
, vol.13
, Issue.3
, pp. 64-76
-
-
Meyer, M.H.1
DeTore, A.2
-
24
-
-
84986085939
-
Modularity in developing business services by platform approach
-
Pekkarinen, S. and Ulkuniemi, P. (2008) ,'Modularity in developing business services by platform approach', International Journal of Logistics Management, Vol. 19, No. 1, pp.84-103.
-
(2008)
International Journal of Logistics Management
, vol.19
, Issue.1
, pp. 84-103
-
-
Pekkarinen, S.1
Ulkuniemi, P.2
-
25
-
-
3142519738
-
Modularity, flexibility, and knowledge management in product and organization design
-
Sanchez, R. and Mahoney, J.T. (1996) ,'Modularity, flexibility, and knowledge management in product and organization design', Strategic Management Journal, Winter Special Issue, Vol. 17, pp.63-76.
-
(1996)
Strategic Management Journal, Winter Special Issue
, vol.17
, pp. 63-76
-
-
Sanchez, R.1
Mahoney, J.T.2
-
26
-
-
0034343095
-
Toward a general modular systems theory and its application to interfirm product modularity
-
Schilling, M.A. (2000) ,'Toward a general modular systems theory and its application to interfirm product modularity', Academy of Management Science, Vol. 25, No. 2, pp.312-334.
-
(2000)
Academy of Management Science
, vol.25
, Issue.2
, pp. 312-334
-
-
Schilling, M.A.1
-
27
-
-
23944443442
-
Purchasing professionals' perceived differences between purchasing materials and purchasing services
-
Smeltzer, L.R. and Ogden, J.A. (2002) ,'Purchasing professionals' perceived differences between purchasing materials and purchasing services', Journal of Supply Chain Management, Vol. 38, No. 1, pp.54-70.
-
(2002)
Journal of Supply Chain Management
, vol.38
, Issue.1
, pp. 54-70
-
-
Smeltzer, L.R.1
Ogden, J.A.2
-
28
-
-
66249140256
-
Service, services and products: Rethinking operations strategy
-
Spring, M. and Araujo, L. (2008) ,'Service, services and products: rethinking operations strategy', International Journal of Operations and Production Management, Vol. 29, No. 5, pp.444-467.
-
(2008)
International Journal of Operations and Production Management
, vol.29
, Issue.5
, pp. 444-467
-
-
Spring, M.1
Araujo, L.2
-
29
-
-
14844338815
-
Measuring modularity-based manufacturing practices and their impact on mass customization capability: A customer-driven perspective
-
Tu, Q., Vonderembse, M.A., Ragu-Nathan, T.S. and Ragu-Nathan, B. (2004) ,'Measuring modularity-based manufacturing practices and their impact on mass customization capability: a customer-driven perspective', Decision Sciences, Vol. 35, No. 2, pp.147-68.
-
(2004)
Decision Sciences
, vol.35
, Issue.2
, pp. 147-168
-
-
Tu, Q.1
Vonderembse, M.A.2
Ragu-Nathan, T.S.3
Ragu-Nathan, B.4
-
30
-
-
41849136141
-
Service procurement in manufacturing companies: Results of three embedded case studies
-
Van der Valk, W. (2008) ,'Service procurement in manufacturing companies: Results of three embedded case studies', Industrial Marketing Management, Vol. 37, No. 3, pp.301-315.
-
(2008)
Industrial Marketing Management
, vol.37
, Issue.3
, pp. 301-315
-
-
Van Der Valk, W.1
-
31
-
-
70349433586
-
Buying business services: Towards a structured service purchasing process
-
Van der Valk, W. and Rozenmeijer, F. (2009) ,'Buying business services: towards a structured service purchasing process', Journal of Services Marketing, Vol. 23, No. 1, pp.3-10.
-
(2009)
Journal of Services Marketing
, vol.23
, Issue.1
, pp. 3-10
-
-
Van Der Valk, W.1
Rozenmeijer, F.2
-
32
-
-
41549086861
-
Service-dominant logic: Continuing the evolution
-
Vargo, S.L. and Lusch, R.F. (2007) ,'Service-dominant logic: continuing the evolution', Journal of the Academy of Marketing Science, Vol. 36, No. 1, pp.1-10.
-
(2007)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 1-10
-
-
Vargo, S.L.1
Lusch, R.F.2
-
33
-
-
33645088335
-
Case study research
-
Sage, Newbury Park, CA
-
Yin, R.K. (1989) Case Study Research. Design and Methods, Sage, Newbury Park, CA.
-
(1989)
Design and Methods
-
-
Yin, R.K.1
|