Coping With Work-Family Conflict: A Leader-Member Exchange Perspective

Journal of Occupational Health Psychology

Volumn 16, Issue 1, 2011, Pages 126-138

  Major, Debra A ^a   Morganson, Valerie J ^a  

^a OLD DOMINION UNIVERSITY   (United States)

Author keywords

Coping; Leader member exchange (LMX); Work family conflict

Indexed keywords

ARTICLE; AUTHORITY; CONCEPTUAL FRAMEWORK; EMOTION; FAMILY CONFLICT; FAMILY COPING; FRIENDSHIP; HEALTH CARE POLICY; HUMAN; LEADER MEMBER EXCHANGE THEORY; LEADERSHIP; MEDICAL RESEARCH; ORGANIZATIONAL STRUCTURE; OUTCOME ASSESSMENT; PRIORITY JOURNAL; PROBLEM SOLVING; RESOURCE MANAGEMENT; ROLE PLAYING; THEORETICAL MODEL; THERAPY EFFECT; TRUST; WORK FAMILY COPING;

ADAPTATION, PSYCHOLOGICAL; ADULT; ATTITUDE; CONFLICT (PSYCHOLOGY); EMOTIONS; EMPLOYMENT; FAMILY RELATIONS; FEMALE; HUMANS; JOB SATISFACTION; LEADERSHIP; MALE; MODELS, THEORETICAL; ORGANIZATIONAL POLICY; PERSONNEL MANAGEMENT; PROBLEM SOLVING; STRESS, PSYCHOLOGICAL; WORKLOAD;

EID: 79851497840     PISSN: 10768998     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0021727     Document Type: Article

References (83)

1. Aditya, R. N. (2004). Leadership. In M. Hersen (Series Ed.) & J. C. Thomas (Vol. Ed.), Comprehensive handbook of psychological assessment: Vol. 4. Industrial and organizational assessment (pp. 216-239). Hoboken, NJ: Wiley and Sons.
2. Allen T.D. Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior 2001, 58:414-435.
3. Allen T.D., Herst D.E.L., Bruck C.S., Sutton M. Consequences associated with work-family conflict: A review and agenda for future research. Journal of Occupational Health Psychology 2000, 5:278-308.
4. Anderson S.E., Coffey B.S., Byerly R.T. Formal organizational initiatives and informal workplace practices: Links to work-family conflict and job-related outcomes. Journal of Management 2002, 28:787-810.
5. Aryee S., Luk V., Leung A., Lo S. Role stressors, interrole conflict, and well-being: The moderating role of spousal support and coping behaviors among employed parents in Hong Kong. Journal of Vocational Behavior 1999, 54:259-278.
6. Ashforth B.E., Kreiner G.E., Fugate M. All in a day's work: Boundaries and micro role transitions. Academy of Management Review 2000, 25:472-491.
7. Aspinwall L.G., Taylor S.E. A stitch in time: Self-regulation and proactive coping. Psychological Bulletin 1997, 121:417-436.
8. Bauer T.N., Green S.G. Development of leader-member exchange: A longitudinal test. Academy of Management Journal 1996, 39:1538-1567.
9. Behson S.J. Coping with family-to-work conflict: The role of informal work accommodations to family. Journal of Organizational Behavior 2002, 16:3-27.
10. Behson S.J. The relative contribution of formal and informal organizational work-family support. Journal of Vocational Behavior 2005, 66:487-500.
11. Bernas K.H., Major D.A. Contributors to stress resistance: Testing a model of women's work-family conflict. Psychology of Women Quarterly 2000, 24:170-178.
12. Blair-Loy M., Wharton A. Employees' use of work-family policies and the workplace social context. Social Forces 2002, 80:813-845.
13. Brower H.H., Schoorman F.D., Tan H.H. A model of relational leadership: The integration of trust and leader-member exchange. Leadership Quarterly 2000, 11:227-250.
14. Byron K.A. A meta-analytic review of work-family conflict and its antecedents. Journal of Vocational Behavior 2005, 67:169-198.
15. Carver C.S., Scheier M.F., Weintraub J.K. Assessing coping strategies: A theoretically based approach. Journal of Personality and Social Psychology 1989, 56:267-283.
16. Casper W.J., Eby L.T., Bordeaux C., Lockwood A., Lambert D. A review of research methods in IO/OB work-family research. Journal of Applied Psychology 2007, 92:28-43.
17. Clark S.C. Work cultures and work/family balance. Journal of Vocational Behavior 2001, 58:348-365.
18. Cogliser C.C., Schriesheim C.A., Scandura T.A., Gardner W.L. Balance in leader and follower perceptions of leader-member exchange: Relationships with performance and work attitudes. Leadership Quarterly 2009, 20:452-465.
19. Dansereau F., Graen G., Haga W.J. A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process. Organizational Behavior and Human Performance 1975, 13:46-78.
20. Deluga R.J., Perry T.J. The relationship of subordinate upward influencing behavior, satisfaction and perceived superior effectiveness with leader-member exchanges. Journal of Occupational Psychology 1991, 64:239-252.
21. Dienesch R.M., Liden R.C. Leader-member exchange model of leadership: A critique and further development. Academy of Management Review 1986, 11:618-634.
22. Eby L.T., Casper W.J., Lockwood A., Bordeaux C., Brinley A. Work and family research in IO/OB: Content analysis and review of the literature (1980-2002) [Monograph]. Journal of Vocational Behavior 2005, 66:124-197.
23. Folkman S., Lazarus R.S. An analysis of coping in a middle-aged community sample. Journal of Health and Social Behavior 1980, 21:219-239.
24. Folkman S., Moskowitz J.T. Coping: Pitfalls and promise. Annual Review of Psychology 2004, 55:745-774.
25. Frone M.R., Russell M., Cooper M.L. Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology 1992, 77:65-78.
26. Frye N.K., Breaugh J.A. Family-friendly policies, supervisor support, work-family conflict, family-work conflict, and satisfaction: A test of a conceptual model. Journal of Business and Psychology 2004, 19:197-220.
27. Gerstner C.R., Day D.V. Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology 1997, 82:827-844.
28. Golden T.D. The role of relationships in understanding telecommuter satisfaction. Journal of Organizational Behavior 2006, 27:319-340.
29. Graen G., Scandura T.A. Toward a psychology of dyadic organizing. Research in organizational behavior 1987, 9:175-208. JAI Press, Greenwich, CT. L.L. Cummings, B.M. Staw (Eds.).
30. Graen G.B. Rolemaking processes within complex organizations. Handbook of industrial and organizational psychology 1976, 1201-1245. Rand-McNally, Chicago. M.D. Dunnette (Ed.).
31. Graen G.B. Interpersonal workplace theory at the crossroads: LMX and transformational theory as special cases of role making in work organizations. Dealing with diversity 2003, 145-182. Information Age Publishing, Greenwich, CT. G.B. Graen (Ed.).
32. Graen G.B., Cashman J. A role-making model of leadership in formal organizations: A developmental approach, In J. Leadership frontiers 1975, 143-166. Kent State University, Kent, OH. G. Hunt, L.L. Larson (Eds.).
33. Graen G.B., Scandura T.A., Graen M.R. A field experimental test of the moderating effects of growth need strength on productivity. Journal of Applied Psychology 1986, 71:484-491.
34. Graen G.B., Uhl-Bien M. The transformation of professionals into self-managing and partially self-designing contributions: Toward a theory of leader-making. Journal of Management Systems 1991, 3:49-54.
35. Graen G.B., Uhl-Bien M. Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain approach. Leadership Quarterly 1995, 6:219-247.
36. Green S.G., Anderson S.E., Shivers S.L. Demographic and organizational influences on leader-member exchange and related work attitudes. Organizational Behavior and Human Decision Processes 1996, 66:203-214.
37. Greenhaus J.H., Bedeian A.G., Mossholder K.W. Work experiences, job performance, and feelings of personal and family well-being. Journal of Vocational Behavior 1987, 31:200-215.
38. Greguras G.J., Ford J.M. An examination of the multidimensionality of supervisor and subordinate perceptions of leader-member exchange. Journal of Occupational and Organizational Psychology 2006, 79:433-465.
39. Haar J.M. The downside of coping: Work-family conflict, employee burnout and the moderating effects of coping strategies. Journal of Management & Organization 2006, 12:146-159.
40. Hall D.T. A model of coping with role conflict: The role behavior of college educated women. Administrative Science Quarterly 1972, 17:471-486.
41. Hammer L.B., Kossek E.E., Zimmerman K., Daniels R. Clarifying the construct of family-supportive supervisory behaviors (FSSB): A multilevel perspective. Exploring the work and non-work interface: Vol. 6, Research in occupational stress and well being 2007, 165-204. Elsevier JAI, Oxford. P.L. Perrewé, D.C. Ganster (Eds.).
42. Henderson D.J., Wayne S.J., Shore L.M., Bommer W.H., Tetrick L.E. Leader-member exchange, differentiation, and psychological contract fulfillment: A multilevel examination. Journal of Applied Psychology 2008, 9:1208-1219.
43. Hollander E.P. Leadership dynamics: A practical guide to effective relationships 1978, Free Press, New York.
44. Hooper D.T., Martin R. Beyond personal Leader-Member Exchange (LMX) quality: The effects of perceived LMX variability on employee reactions. Leadership Quarterly 2008, 19:20-30.
45. ™ employee groups. Journal of Prevention, Assessment, & Rehabilitation 2002, 18:3-13.
46. Hornung S., Rousseau D.M., Glaser J. Creating flexible work arrangements through idiosyncratic deals. Journal of Applied Psychology 2008, 93:655-664.
47. Ilies R., Nahrgang J.D., Morgeson F.P. Leader-member exchange and citizenship behaviors: A meta-analysis. Journal of Applied Psychology 2007, 92:269-277.
48. Keller T., Dansereau F. Leadership and empowerment: A social exchange perspective. Human Relations 1995, 48:127-145.
49. Kossek E.E., Noe R.A., DeMarr B.J. Work-family role synthesis: Individual and organizational determinants. International Journal of Conflict Management 1999, 10:102-129.
50. Kossek E.E., Ozeki C. Bridging the work-family policy and productivity gap: A literature review. Community, Work, and Family 1999, 2:7-32.
51. Lapierre L.M., Allen T.D. Work-supportive family, family-supportive supervision, use of organizational benefits, and problem-focused coping: Implications for work-family conflict and employee well-being. Journal of Occupational Health Psychology 2006, 11:169-181.
52. Lauzun H.M., Morganson V.J., Major D.A., Green A.P. Seeking work-life balance: Employees' requests, supervisors' responses and organizational barriers. The Psychologist-Manager Journal 2010, 13:184-205.
53. Lazarus R.S., Folkman S. Stress, appraisal, and coping 1984, Springer, New York.
54. Liden R.C., Erdogan B., Wayne S.J., Sparrowe R.T. Leader-member exchange, differentiation, and task interdependence: Implications for individual and group performance. Journal of Organizational Behavior 2006, 27:723-746.
55. Liden R.C., Graen G.B. Generalizability of the vertical dyad linkage model of leadership. Academy of Management Journal 1980, 23:451-465.
56. Liden R.C., Maslyn J.M. Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of Management 1998, 24:43-72.
57. Liden R.C., Wayne S.J., Stilwell D. A longitudinal study on the early development of leader-member exchanges. Journal of Applied Psychology 1993, 78:662-674.
58. Major D.A. Effective newcomer socialization into high performance organizational cultures. The handbook of organizational culture and climate 2000, 355-368. Sage, Thousand Oaks, CA. N.M. Ashkanasy, C. Wilderom, M.F. Peterson (Eds.).
59. Major D.A. Utilizing role theory to help employed parents cope with children's chronic illness. Health Education Research: Theory and Practice 2003, 18:45-57.
60. Major D.A., Cleveland J.N. Strategies for reducing work-family conflict: Applying research and best practices from industrial and organizational psychology. International review of industrial and organizational psychology 2007, 22:111-140. Wiley, Chichester, England. G.P. Hodgkinson, J.K. Ford (Eds.).
61. Major D.A., Fletcher T.D., Davis D.D., Germano L.M. The influence of work-family culture and workplace relationships on work interference with family: A multilevel model. Journal of Organizational Behavior 2008, 29:881-897.
62. Major D.A., Lauzun H.M. Equipping managers to assist employees in addressing work-family conflict: Applying the research literature toward innovative practice. The Psychologist-Manager Journal 2010, 13:69-85.
63. Maslyn J.M., Uhl-Bien M. Leader-member exchange and its dimensions: Effects of self-effort and other's effort on relationship quality. Journal of Applied Psychology 2001, 78:662-674.
64. Mayer R.C., Davis J.H., Schoorman F.D. An integrative model of organizational trust. Academy of Management Review 1995, 20:709-734.
65. Nahrgang J.D., Morgeson F.P., Ilies R. The development of leader-member exchanges: Exploring how personality and performance influence leader and member relationships over time. Organizational Behavior and Human Decision Processes 2009, 108:256-266.
66. Nelson D., Basu R., Purdie R. An examination of exchange quality and work stressors in leader-follower dyads. International Journal of Stress Management 1998, 5:103-112.
67. Pinquart M., Silbereisen R.K. Coping with increased uncertainty in the field of work and family life. International Journal of Stress Management 2008, 15:209-221.
68. Poelmans S.A.Y. Editorial. The multi-level "fit" model of work and family. International Journal of Cross Cultural Management 2003, 3:267-274.
69. Richins, S. I. (2003). Quid pro quo or quid pro quid? An empirical examination of the currencies of exchange approach to leader-member exchange. Unpublished doctoral dissertation, University of Houston.
70. Rotondo D.M., Carlson D.S., Kincaid J.F. Coping with multiple dimensions of work-family conflict. Personnel Review 2003, 32:275-296.
71. Scandura T., Graen G. Moderating effects of initial leader-member exchange status on the effects of a leadership intervention. Journal of Applied Psychology 1984, 69:428-436.
72. Scandura T.A., Graen G.B., Novak M.A. When managers decide not to decide autocratically: An investigation of leader-member exchange and decision influence. Journal of Applied Psychology 1986, 71:579-584.
73. Scandura T.A., Pellegrini E.K. Trust and leader-member exchange: A closer look at relational vulnerability. Journal of Leadership & Organizational Studies 2008, 15:101-110.
74. Shockley K., Allen T. When flexibility helps: Another look at the availability of flexible work arrangements and work-family conflict. Journal of Vocational Behavior 2007, 71:479-493.
75. Sin H.P., Nahrgang J.D., Morgeson F.P. Understanding why they don't see eye to eye: An examination of leader-member exchange (LMX) agreement. Journal of Applied Psychology 2009, 94:1048-1057.
76. Somech A., Drach-Zahavy A. Strategies for coping with work-family conflict: The distinctive relationships of gender role ideology. Journal of Occupational Health Psychology 2007, 12:1-19.
77. Thibaut J.W., Kelley H.H. The social psychology of groups 1959, Wiley, New York.
78. Thomas L.T., Ganster D.C. Impact of family-supportive work variables on work-family conflict and strain: A control perspective. Journal of Applied Psychology 1995, 80:6-15.
79. Thompson C.A., Beauvais L.L., Lyness K.S. When work-family benefits are not enough: The influence of work-family culture on benefit utilization, organizational attachment, and work-family conflict. Journal of Vocational Behavior 1999, 53:392-415.
80. Thompson C.A., Poelmans S.A.Y., Allen T.D., Andreassi J.K. On the importance of coping: A model and new directions for research on work and family. Exploring the work and non-work interface: Vol. 6. Research in occupational stress and well being 2007, 73-113. Elsevier JAI, Oxford. P. Perrewé, D.C. Ganster (Eds.).
81. Thompson C.A., Prottas D.J. Relationships among organizational family support, job autonomy, perceived control, and employee well-being. Journal of Occupational Health Psychology 2005, 10:100-118.
82. Veach T.L., Rahe R.H., Tolles R.J. Effectiveness of intensive stress intervention workshop for senior managers. Journal of International Society for the Investigation of Stress 2003, 19:257-264.
83. Yrle A., Hartman S., Galle W. An investigation of relationships between communication style and leader-member exchange. Journal of Communication Management 2002, 6:257-268.