-
1
-
-
0036001864
-
Social capital: Prospects for a new concept
-
Adler PS and Kwon SW (2002) Social capital: Prospects for a new concept. Academy of Management 27(1): 17-40.
-
(2002)
Academy of Management
, vol.27
, Issue.1
, pp. 17-40
-
-
Adler, P.S.1
Kwon, S.W.2
-
2
-
-
84886040473
-
The performance effects of coaching: A multi-level analysis using hierarchical linear modeling
-
University of Maryland, Robert H Smith School of Business
-
Agarwal R., Angst CM and Magni M. (2006) The performance effects of coaching: A multi-level analysis using hierarchical linear modeling. Working Paper No. RHS-06-031, University of Maryland, Robert H Smith School of Business.
-
(2006)
Working Paper No
, Issue.RHS-06-031
-
-
Agarwal, R.1
Angst, C.M.2
Magni, M.3
-
3
-
-
33751436684
-
The relationship between individual and organizational learning: New evidence from managerial learning practices
-
Antonacopoulou EP (2006) The relationship between individual and organizational learning: New evidence from managerial learning practices. Management Learning 37(4): 455-473.
-
(2006)
Management Learning
, vol.37
, Issue.4
, pp. 455-473
-
-
Antonacopoulou, E.P.1
-
4
-
-
34547566331
-
The social complexity of organizational learning: The dynamics of learning and organizing
-
Antonacopoulou E. and Chiva R. (2007) The social complexity of organizational learning: The dynamics of learning and organizing. Management Learning 38(3): 277-295.
-
(2007)
Management Learning
, vol.38
, Issue.3
, pp. 277-295
-
-
Antonacopoulou, E.1
Chiva, R.2
-
5
-
-
33846092626
-
The development of organizational social capital: Attributes of family firms
-
Arregle J., Hitt MA, Sirmon DG and Very P. (2007) The development of organizational social capital: Attributes of family firms. Journal of Management Studies 44(1): 73-95.
-
(2007)
Journal of Management Studies
, vol.44
, Issue.1
, pp. 73-95
-
-
Arregle, J.1
Hitt, M.A.2
Sirmon, D.G.3
Very, P.4
-
6
-
-
0002505354
-
The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction
-
Babin BJ and Boles JS (1996) The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing 72(1): 57-75.
-
(1996)
Journal of Retailing
, vol.72
, Issue.1
, pp. 57-75
-
-
Babin, B.J.1
Boles, J.S.2
-
8
-
-
0036018695
-
Managing customer services: Human resource practices, quit rates, and sales growth
-
Batt R. (2002) Managing customer services: Human resource practices, quit rates, and sales growth. Academy of Management Journal 45(3): 587-597.
-
(2002)
Academy of Management Journal
, vol.45
, Issue.3
, pp. 587-597
-
-
Batt, R.1
-
9
-
-
33748713635
-
Line managers and workplace learning: Learning from the voluntary sector
-
Beattie RS (2006) Line managers and workplace learning: Learning from the voluntary sector. Human Resource Development International 9(1): 99-119.
-
(2006)
Human Resource Development International
, vol.9
, Issue.1
, pp. 99-119
-
-
Beattie, R.S.1
-
10
-
-
0025397298
-
Comparative fit indexes in structural models
-
Bentler PM (1990) Comparative fit indexes in structural models. Psychological Bulletin 107(2): 238-246.
-
(1990)
Psychological Bulletin
, vol.107
, Issue.2
, pp. 238-246
-
-
Bentler, P.M.1
-
11
-
-
0002866667
-
The service encounter: Diagnosing favorable and unfavorable incidents
-
Bitner MJ, Booms BH and Tetrault MS (1990) The service encounter: Diagnosing favorable and unfavorable incidents. Journal of Marketing 54(1): 71-84.
-
(1990)
Journal of Marketing
, vol.54
, Issue.1
, pp. 71-84
-
-
Bitner, M.J.1
Booms, B.H.2
Tetrault, M.S.3
-
12
-
-
84965565738
-
A new incremental fit index for general structural models
-
Bollen KA (1989) A new incremental fit index for general structural models. Sociological Methods and Research 17: 303-316.
-
(1989)
Sociological Methods and Research
, vol.17
, pp. 303-316
-
-
Bollen, K.A.1
-
13
-
-
79551706818
-
-
Chartered Institute of Personnel and Development (CIPD), London: CIPD
-
Chartered Institute of Personnel and Development (CIPD) (2006) Learning and Development Survey. London: CIPD.
-
(2006)
Learning and Development Survey
-
-
-
14
-
-
79551706818
-
-
Chartered Institute of Personnel and Development (CIPD), London: CIPD
-
Chartered Institute of Personnel and Development (CIPD) (2007) Learning and Development Survey. London: CIPD.
-
(2007)
Learning and Development Survey
-
-
-
15
-
-
34548636104
-
Employee perceptions of their workplaces as learning environments
-
Coetzer A. (2007) Employee perceptions of their workplaces as learning environments. Journal of Workplace Learning 19(2): 417-434.
-
(2007)
Journal of Workplace Learning
, vol.19
, Issue.2
, pp. 417-434
-
-
Coetzer, A.1
-
18
-
-
77954011937
-
Harvesting the fruits nurtured in a research community: Introducing the 2008 Organizational Learning, Knowledge, and Capabilities Issues
-
Dehler G.E and Vendelø MT (2010) Harvesting the fruits nurtured in a research community: Introducing the 2008 Organizational Learning, Knowledge, and Capabilities Issues. Management Learning 41(3): 259-263.
-
(2010)
Management Learning
, vol.41
, Issue.3
, pp. 259-263
-
-
Dehler, G.1
Vendelø, M.T.2
-
19
-
-
0035536554
-
Voluntary turnover, social capital, and organizational performance
-
Dess GG and Shaw JD (2001) Voluntary turnover, social capital, and organizational performance. Academy of Management Review 26(3): 446-456.
-
(2001)
Academy of Management Review
, vol.26
, Issue.3
, pp. 446-456
-
-
Dess, G.G.1
Shaw, J.D.2
-
21
-
-
70349327319
-
Research methods for organizational learning: The transatlantic gap
-
Easterby-Smith M., Li S. and Bartunek J. (2009) Research methods for organizational learning: The transatlantic gap. Management Learning 40(4): 439-447.
-
(2009)
Management Learning
, vol.40
, Issue.4
, pp. 439-447
-
-
Easterby-Smith, M.1
Li, S.2
Bartunek, J.3
-
22
-
-
34247330095
-
Space, vision and organizational learning: The interplay of incorporationg and inscribing practices
-
Edenius M. and Yakhlef A. (2007) Space, vision and organizational learning: The interplay of incorporationg and inscribing practices. Management Learning 38(2): 193-210.
-
(2007)
Management Learning
, vol.38
, Issue.2
, pp. 193-210
-
-
Edenius, M.1
Yakhlef, A.2
-
23
-
-
84986104113
-
Managerial coaching behaviors in learning organizations
-
Ellinger AD and Bostrom RP (1999) Managerial coaching behaviors in learning organizations. Journal of Management Development 18(9): 752-771.
-
(1999)
Journal of Management Development
, vol.18
, Issue.9
, pp. 752-771
-
-
Ellinger, A.D.1
Bostrom, R.P.2
-
24
-
-
33747164865
-
Supervisory coaching behavior, employee satisfaction, and warehouse employee performance: A dyadic perspective in the distribution industry
-
Ellinger AD, Ellinger AE and Keller SB (2003) Supervisory coaching behavior, employee satisfaction, and warehouse employee performance: A dyadic perspective in the distribution industry. Human Resource Development Quarterly 14(4): 435-458.
-
(2003)
Human Resource Development Quarterly
, vol.14
, Issue.4
, pp. 435-458
-
-
Ellinger, A.D.1
Ellinger, A.E.2
Keller, S.B.3
-
26
-
-
79551705052
-
Achieving improved performance through managerial coaching
-
In: Watkins R, Leigh D (eds) Volume, San Francisco, CA: Pfeiffer
-
Ellinger AD, Ellinger AE, Hamlin RG and Beattie RS (2010) Achieving improved performance through managerial coaching. In: Watkins R, Leigh D (eds) Handbook of Improving Performance in the Workplace Volume 2: Selecting and Implementing Performance Interventions. San Francisco, CA: Pfeiffer, 275-296.
-
(2010)
Selecting and Implementing Performance Interventions
, vol.2
, pp. 275-296
-
-
Ellinger, A.D.1
Ellinger, A.E.2
Hamlin, R.G.3
Beattie, R.S.4
-
28
-
-
43149109287
-
Market-orientation, employee development practices and performance
-
Ellinger AE, Ketchen DJ, Hult GTL, Elmadag̀ AB and Richey RG Jr (2008) Market-orientation, employee development practices and performance. Industrial Marketing Management 37(4): 353-366.
-
(2008)
Industrial Marketing Management
, vol.37
, Issue.4
, pp. 353-366
-
-
Ellinger, A.E.1
Ketchen, D.J.2
Hult, G.T.L.3
Elmadag̀, A.B.4
Richey Jr., R.G.5
-
29
-
-
44149126766
-
Antecedents and consequences of frontline service employee commitment to service quality
-
Elmadag̀ AB, Ellinger AE and Franke GR (2008) Antecedents and consequences of frontline service employee commitment to service quality. Journal of Marketing Theory and Practice 16(2): 95-110.
-
(2008)
Journal of Marketing Theory and Practice
, vol.16
, Issue.2
, pp. 95-110
-
-
Elmadag̀, A.B.1
Ellinger, A.E.2
Franke, G.R.3
-
31
-
-
0000009769
-
Evaluating structural equation models with unobservable variables and measurement error
-
Fornell C. and Larcker DF (1981) Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18(1): 39-50.
-
(1981)
Journal of Marketing Research
, vol.18
, Issue.1
, pp. 39-50
-
-
Fornell, C.1
Larcker, D.F.2
-
34
-
-
35648998700
-
Executive, workplace and life coaching: Findings from a large-scale survey of International Coach Federation Members
-
Grant AM, and Zackon R. (2004) Executive, workplace and life coaching: Findings from a large-scale survey of International Coach Federation Members. International Journal of Evidence Based Coaching and Mentoring 2(2): 1-15.
-
(2004)
International Journal of Evidence Based Coaching and Mentoring
, vol.2
, Issue.2
, pp. 1-15
-
-
Grant, A.M.1
Zackon, R.2
-
35
-
-
33751431320
-
Executive coaching: Towards a dynamic alliance of psychotherapy and transformative learning processes
-
Gray DE (2006) Executive coaching: Towards a dynamic alliance of psychotherapy and transformative learning processes. Management Learning 37(4): 475-497.
-
(2006)
Management Learning
, vol.37
, Issue.4
, pp. 475-497
-
-
Gray, D.E.1
-
37
-
-
34548243877
-
Coaching at the heart of managerial effectiveness: A cross-cultural study of managerial behaviors
-
Hamlin RG, Ellinger AD and Beattie RS (2006) Coaching at the heart of managerial effectiveness: A cross-cultural study of managerial behaviors. Human Resource Development International 9(3): 305-331.
-
(2006)
Human Resource Development International
, vol.9
, Issue.3
, pp. 305-331
-
-
Hamlin, R.G.1
Ellinger, A.D.2
Beattie, R.S.3
-
38
-
-
79551708810
-
Improving intermediate skills through workplace coaching: A case study within the UK rail industry
-
Hannah C. (2004) Improving intermediate skills through workplace coaching: A case study within the UK rail industry. International Journal of Evidence Based Coaching and Mentoring 2(1): 17-45.
-
(2004)
International Journal of Evidence Based Coaching and Mentoring
, vol.2
, Issue.1
, pp. 17-45
-
-
Hannah, C.1
-
39
-
-
0030501311
-
The management of customer-contact service employees: An empirical investigation
-
Hartline MD and Ferrell OC (1996) The management of customer-contact service employees: An empirical investigation. Journal of Marketing 60(4): 52-70.
-
(1996)
Journal of Marketing
, vol.60
, Issue.4
, pp. 52-70
-
-
Hartline, M.D.1
Ferrell, O.C.2
-
42
-
-
67650496657
-
Complicating the organization: A new prescription for the learning organization?
-
Holmqvist M. (2009) Complicating the organization: A new prescription for the learning organization? Management Learning 40(3): 275-287.
-
(2009)
Management Learning
, vol.40
, Issue.3
, pp. 275-287
-
-
Holmqvist, M.1
-
43
-
-
13144250328
-
The impact of human resource management practices on turnover, productivity and corporate performance
-
Huselid MA (1995) The impact of human resource management practices on turnover, productivity and corporate performance. Academy of Management Journal 38(3): 635-672.
-
(1995)
Academy of Management Journal
, vol.38
, Issue.3
, pp. 635-672
-
-
Huselid, M.A.1
-
46
-
-
0033247587
-
Organizational social capital and employment practices
-
Leana CR and Van Buren HJ III (1999) Organizational social capital and employment practices. Academy of Management Review 24(3): 538-555.
-
(1999)
Academy of Management Review
, vol.24
, Issue.3
, pp. 538-555
-
-
Leana, C.R.1
van Buren III, H.J.2
-
48
-
-
0033249243
-
The human resource architecture: Toward a theory of human capital allocation and development
-
Lepak DP and Snell SA (1999) The human resource architecture: Toward a theory of human capital allocation and development. Academy of Management Review 24(1): 31-48.
-
(1999)
Academy of Management Review
, vol.24
, Issue.1
, pp. 31-48
-
-
Lepak, D.P.1
Snell, S.A.2
-
49
-
-
0036481258
-
The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis
-
LePine JA, Erez A. and Johnson DE (2002) The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology 87(1): 52-65.
-
(2002)
Journal of Applied Psychology
, vol.87
, Issue.1
, pp. 52-65
-
-
LePine, J.A.1
Erez, A.2
Johnson, D.E.3
-
50
-
-
77953963531
-
Temporal dynamics of situated learning in organizations
-
Lervik JE, Fahy KM and Easterby-Smith M (2010) Temporal dynamics of situated learning in organizations. Management Learning 41(3): 285-301.
-
(2010)
Management Learning
, vol.41
, Issue.3
, pp. 285-301
-
-
Lervik, J.E.1
Fahy, K.M.2
Easterby-Smith, M.3
-
51
-
-
25144495476
-
The practices of effective managerial coaches
-
Longenecker CO and Neubert MJ (2005) The practices of effective managerial coaches. Business Horizons 48(4):493-500.
-
(2005)
Business Horizons
, vol.48
, Issue.4
, pp. 493-500
-
-
Longenecker, C.O.1
Neubert, M.J.2
-
52
-
-
1842762313
-
Human, social, and now positive psychological capital management: Investing in people for competitive advantage
-
Luthans F. and Youssef CM (2004) Human, social, and now positive psychological capital management: Investing in people for competitive advantage. Organizational Dynamics 33(2): 143-160.
-
(2004)
Organizational Dynamics
, vol.33
, Issue.2
, pp. 143-160
-
-
Luthans, F.1
Youssef, C.M.2
-
53
-
-
0346331567
-
Positive psychological capital: Beyond human and social capital
-
Luthans F., Luthans KW and Luthans BC (2004) Positive psychological capital: Beyond human and social capital. Business Horizons: 47(1): 45-50.
-
(2004)
Business Horizons:
, vol.47
, Issue.1
, pp. 45-50
-
-
Luthans, F.1
Luthans, K.W.2
Luthans, B.C.3
-
54
-
-
36048970691
-
Responsible leadership, stakeholder engagement, and the emergence of social capital
-
Maak T. (2007) Responsible leadership, stakeholder engagement, and the emergence of social capital. Journal of Business Ethics 74(4): 329-343.
-
(2007)
Journal of Business Ethics
, vol.74
, Issue.4
, pp. 329-343
-
-
Maak, T.1
-
55
-
-
0347368095
-
Who accumulates directorships of big business firms in Israel: Organizational structure, social capital and human capital
-
Maman D. (2000) Who accumulates directorships of big business firms in Israel: Organizational structure, social capital and human capital. Human Relations 53(5): 603-629.
-
(2000)
Human Relations
, vol.53
, Issue.5
, pp. 603-629
-
-
Maman, D.1
-
56
-
-
33749028199
-
Dynamics of social capital and their performance implications: Lessons from biotechnology start-ups
-
Maurer I. and Ebers M. (2006) Dynamics of social capital and their performance implications: Lessons from biotechnology start-ups. Administrative Science Quarterly 51(2): 262-292.
-
(2006)
Administrative Science Quarterly
, vol.51
, Issue.2
, pp. 262-292
-
-
Maurer, I.1
Ebers, M.2
-
57
-
-
49549108685
-
Leading organizational learning through authentic dialogue
-
Mazutis D. and Slawinski N. (2008) Leading organizational learning through authentic dialogue. Management Learning 39(4): 437-456.
-
(2008)
Management Learning
, vol.39
, Issue.4
, pp. 437-456
-
-
Mazutis, D.1
Slawinski, N.2
-
58
-
-
33751231721
-
Social capital, customer service orientation and creativity retail stores
-
Merlo O., Bell SJ, Mengüç B. and Whitwell, G.J. (2006) Social capital, customer service orientation and creativity retail stores. Journal of Business Research 59(12): 1214-1221.
-
(2006)
Journal of Business Research
, vol.59
, Issue.12
, pp. 1214-1221
-
-
Merlo, O.1
Bell, S.J.2
Mengüç, B.3
Whitwell, G.J.4
-
60
-
-
33751220243
-
Who trusts? Personality, trust and knowledge sharing
-
Mooradian T., Renzl B. and Matzler K. (2006) Who trusts? Personality, trust and knowledge sharing. Management Learning 37(4): 523-540.
-
(2006)
Management Learning
, vol.37
, Issue.4
, pp. 523-540
-
-
Mooradian, T.1
Renzl, B.2
Matzler, K.3
-
61
-
-
0032375624
-
Social capital, intellectual capital, and the organizational advantage
-
Nahapiet J. and Ghoshal S. (1999) Social capital, intellectual capital, and the organizational advantage. Academy of Management Review 23(2): 242-266.
-
(1999)
Academy of Management Review
, vol.23
, Issue.2
, pp. 242-266
-
-
Nahapiet, J.1
Ghoshal, S.2
-
62
-
-
0031535325
-
Organizational citizenship behavior: It's construct clean-up time
-
Organ DW (1997) Organizational citizenship behavior: It's construct clean-up time. Human Performance 10(2): 85-97.
-
(1997)
Human Performance
, vol.10
, Issue.2
, pp. 85-97
-
-
Organ, D.W.1
-
63
-
-
38849153713
-
Ethical managerial behavior as an antecedent of organizational social capital
-
Pastoriza D., Ariño MA and Ricart JE (2007) Ethical managerial behavior as an antecedent of organizational social capital. Journal of Business Ethics 78(3): 329-341.
-
(2007)
Journal of Business Ethics
, vol.78
, Issue.3
, pp. 329-341
-
-
Pastoriza, D.1
Ariño, M.A.2
Ricart, J.E.3
-
64
-
-
0002098481
-
The antecedents of employee commitment to customer service: Evidence from a UK service context
-
Peccei R. and Rosenthal P. (1997) The antecedents of employee commitment to customer service: Evidence from a UK service context. International Journal of Human Resource Management 8(1): 66-86.
-
(1997)
International Journal of Human Resource Management
, vol.8
, Issue.1
, pp. 66-86
-
-
Peccei, R.1
Rosenthal, P.2
-
65
-
-
0141907688
-
Common method bias in behavioral research: A critical review of the literature and recommended remedies
-
Podsakoff PM, MacKenzie SB, Lee J. and Podsakoff NP (2003) Common method bias in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology 88(5): 879-903.
-
(2003)
Journal of Applied Psychology
, vol.88
, Issue.5
, pp. 879-903
-
-
Podsakoff, P.M.1
MacKenzie, S.B.2
Lee, J.3
Podsakoff, N.P.4
-
66
-
-
0000987727
-
Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research
-
Podsakoff PM, MacKenzie SB, Paine JB and Bachrach DG (2000) Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management 26(3): 513-563.
-
(2000)
Journal of Management
, vol.26
, Issue.3
, pp. 513-563
-
-
Podsakoff, P.M.1
MacKenzie, S.B.2
Paine, J.B.3
Bachrach, D.G.4
-
67
-
-
0035374910
-
How to invest in social capital
-
Prusak L. and Cohen D. (2001) How to invest in social capital. Harvard Business Review 79(6): 86-93.
-
(2001)
Harvard Business Review
, vol.79
, Issue.6
, pp. 86-93
-
-
Prusak, L.1
Cohen, D.2
-
70
-
-
0036337992
-
Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior
-
Settoon RP and Mossholder KW (2002) Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior. Journal of Applied Psychology 87(2): 255-267.
-
(2002)
Journal of Applied Psychology
, vol.87
, Issue.2
, pp. 255-267
-
-
Settoon, R.P.1
Mossholder, K.W.2
-
71
-
-
24944510330
-
Turnover, social capital losses, and performance
-
Shaw JD, Duffy MK, Johnson JL and Lockhart DE (2005) Turnover, social capital losses, and performance. Academy of Management Journal 48(4): 594-606.
-
(2005)
Academy of Management Journal
, vol.48
, Issue.4
, pp. 594-606
-
-
Shaw, J.D.1
Duffy, M.K.2
Johnson, J.L.3
Lockhart, D.E.4
-
73
-
-
84993813795
-
The evolution of social capital theory: A critique of a theory of social capital and implications for HRD
-
Storberg-Walker J. (2002) The evolution of social capital theory: A critique of a theory of social capital and implications for HRD. Human Resource Development Review 1(4): 468-499.
-
(2002)
Human Resource Development Review
, vol.1
, Issue.4
, pp. 468-499
-
-
Storberg-Walker, J.1
-
75
-
-
6744245357
-
The reliability coefficient for maximum likelihood factor analysis
-
Tucker LR and Lewis C. (1973) The reliability coefficient for maximum likelihood factor analysis. Psychometrika 38(1): 1-10.
-
(1973)
Psychometrika
, vol.38
, Issue.1
, pp. 1-10
-
-
Tucker, L.R.1
Lewis, C.2
-
76
-
-
0002024087
-
We gather together: Consumption rituals of Thanksgiving Day
-
Wallendorf M. and Arnould EJ (1991) We gather together: Consumption rituals of Thanksgiving Day. Journal of Consumer Research 18(1): 13-31.
-
(1991)
Journal of Consumer Research
, vol.18
, Issue.1
, pp. 13-31
-
-
Wallendorf, M.1
Arnould, E.J.2
-
77
-
-
33750352083
-
Social capital and political bias in knowledge sharing: An exploratory study
-
Willem A. and Scarbrough H. (2006) Social capital and political bias in knowledge sharing: An exploratory study. Human Relations 59(10): 1343-1370.
-
(2006)
Human Relations
, vol.59
, Issue.10
, pp. 1343-1370
-
-
Willem, A.1
Scarbrough, H.2
|