메뉴 건너뛰기




Volumn 14, Issue 4, 2003, Pages 435-458

Supervisory coaching behavior, employee satisfaction, and warehouse employee performance: A dyadic perspective in the distribution industry

Author keywords

[No Author keywords available]

Indexed keywords


EID: 33747164865     PISSN: 10448004     EISSN: 15321096     Source Type: Journal    
DOI: 10.1002/hrdq.1078     Document Type: Article
Times cited : (246)

References (90)
  • 1
    • 41649112685 scopus 로고
    • Structural equation modeling in practice: A review and recommended two-step approach
    • Anderson, J. C., Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103 (3), 411-423.
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 2
    • 0346506613 scopus 로고
    • Making coaching your management metaphor
    • Armentrout, B. W. (1995). Making coaching your management metaphor. HR Focus, 72 (6), 3.
    • (1995) HR Focus , vol.72 , Issue.6 , pp. 3
    • Armentrout, B.W.1
  • 3
    • 0031316871 scopus 로고    scopus 로고
    • The myth of the generic managers: New personal competencies for new management roles
    • Bartlett, C. A., Goshal, S. (1997). The myth of the generic managers: New personal competencies for new management roles. California Management Review, 40 (1), 92-116.
    • (1997) California Management Review , vol.40 , Issue.1 , pp. 92-116
    • Bartlett, C.A.1    Goshal, S.2
  • 5
    • 0000213403 scopus 로고
    • The relationship among perceived coaching behaviors, perceptions of ability, and motivation in competitiveage-group swimmers
    • Black, J. B., Weiss, M. R. (1992). The relationship among perceived coaching behaviors, perceptions of ability, and motivation in competitive age-group swimmers. Journal of Sport and Exercise Psychology, 14, 309-325.
    • (1992) Journal of Sport and Exercise Psychology , vol.14 , pp. 309-325
    • Black, J.B.1    Weiss, M.R.2
  • 6
    • 84986135409 scopus 로고    scopus 로고
    • Mentor or manager: What is the difference? A case study in supervisory mentoring
    • Booth, R. (1996). Mentor or manager: What is the difference? A case study in supervisory mentoring. Leadership and Organization Development Journal, 17 (3), 31-36.
    • (1996) Leadership and Organization Development Journal , vol.17 , Issue.3 , pp. 31-36
    • Booth, R.1
  • 7
    • 84992975002 scopus 로고    scopus 로고
    • Forty things every manager should know about coaching
    • Burdett, J. O. (1998). Forty things every manager should know about coaching. Journal of Management Development, 17 (2), 142-152.
    • (1998) Journal of Management Development , vol.17 , Issue.2 , pp. 142-152
    • Burdett, J.O.1
  • 10
    • 0002816118 scopus 로고
    • Dimensions of leader behavior in sports: Development of a leadership scale
    • Chelladurai, P., Saleh, S. D. (1980). Dimensions of leader behavior in sports: Development of a leadership scale. Journal of Sport Psychology, 2, 34-45.
    • (1980) Journal of Sport Psychology , vol.2 , pp. 34-45
    • Chelladurai, P.1    Saleh, S.D.2
  • 12
    • 0032014368 scopus 로고    scopus 로고
    • Teaching: The heart of leadership
    • Cohen, E., Tichy, N. (1998). Teaching: The heart of leadership. Healthcare Forum Journal, 41 (2), 20.
    • (1998) Healthcare Forum Journal , vol.41 , Issue.2 , pp. 20
    • Cohen, E.1    Tichy, N.2
  • 15
    • 0001497330 scopus 로고
    • Latent variables in business logistics research: Scale development and validation
    • Dunn, S. C., Seaker, R. F., Waller, W. A. (1994). Latent variables in business logistics research: Scale development and validation. Journal of Business Logistics, 15 (2), 145-172.
    • (1994) Journal of Business Logistics , vol.15 , Issue.2 , pp. 145-172
    • Dunn, S.C.1    Seaker, R.F.2    Waller, W.A.3
  • 17
    • 33747156750 scopus 로고    scopus 로고
    • Antecedents and consequences of coaching behavior
    • Ellinger, A. D. (2003). Antecedents and consequences of coaching behavior. Performance Improvement Quarterly, 16 (1), 5-28.
    • (2003) Performance Improvement Quarterly , vol.16 , Issue.1 , pp. 5-28
    • Ellinger, A.D.1
  • 18
    • 84986104113 scopus 로고    scopus 로고
    • Managerial coaching behaviors in learning organizations
    • Ellinger, A. D., Bostrom, R. P. (1999). Managerial coaching behaviors in learning organizations. Journal of Management Development, 18 (9), 752-771.
    • (1999) Journal of Management Development , vol.18 , Issue.9 , pp. 752-771
    • Ellinger, A.D.1    Bostrom, R.P.2
  • 19
    • 0345807474 scopus 로고    scopus 로고
    • An examination of managers' beliefs about their roles as facilitators of learning
    • Ellinger, A. D., Bostrom, R. P. (2002). An examination of managers' beliefs about their roles as facilitators of learning. Management Learning, 33 (2), 147-179.
    • (2002) Management Learning , vol.33 , Issue.2 , pp. 147-179
    • Ellinger, A.D.1    Bostrom, R.P.2
  • 22
    • 28144449989 scopus 로고    scopus 로고
    • Career coaching: What HR professionals and managers need to know
    • Feldman, D. C., Moore, D. (2001). Career coaching: What HR professionals and managers need to know. Human Resource Planning, 24 (2), 26-35.
    • (2001) Human Resource Planning , vol.24 , Issue.2 , pp. 26-35
    • Feldman, D.C.1    Moore, D.2
  • 23
    • 0033265556 scopus 로고    scopus 로고
    • A conceptual model of coaching efficacy: Preliminary investigation and instrument development
    • Feltz, D. L., Chase, M. A., Moritz, S. E., Sullivan, P. J. (1999). A conceptual model of coaching efficacy: Preliminary investigation and instrument development. Journal of Educational Psychology, 91 (4), 765-776.
    • (1999) Journal of Educational Psychology , vol.91 , Issue.4 , pp. 765-776
    • Feltz, D.L.1    Chase, M.A.2    Moritz, S.E.3    Sullivan, P.J.4
  • 25
    • 4644223992 scopus 로고    scopus 로고
    • The emerging role of the internal coach
    • Frisch, M. H. (2001). The emerging role of the internal coach. Consulting Psychology Journal, 53 (4), 240-250.
    • (2001) Consulting Psychology Journal , vol.53 , Issue.4 , pp. 240-250
    • Frisch, M.H.1
  • 26
    • 77954518246 scopus 로고    scopus 로고
    • Manager as learning champion
    • Gilley, J. W. (2000). Manager as learning champion. Performance Improvement Quarterly, 13 (4), 106-121.
    • (2000) Performance Improvement Quarterly , vol.13 , Issue.4 , pp. 106-121
    • Gilley, J.W.1
  • 27
    • 0002395832 scopus 로고    scopus 로고
    • Leadership that gets results
    • Goleman, D. (2000, March-April). Leadership that gets results. Harvard Business Review, 78-90.
    • (2000) Harvard Business Review , pp. 78-90
    • Goleman, D.1
  • 31
    • 85040410557 scopus 로고    scopus 로고
    • Letting go or holding on—The devolution of operational personnel activities
    • Hall, L., Torrington, D. (1998). Letting go or holding on—The devolution of operational personnel activities. Human Resource Management Journal, 8 (1), 41-55.
    • (1998) Human Resource Management Journal , vol.8 , Issue.1 , pp. 41-55
    • Hall, L.1    Torrington, D.2
  • 33
    • 31144471720 scopus 로고    scopus 로고
    • In support of evidence-based management and research-informed HRD through HRD professionalpartnerships: An empirical and comparative study
    • Hamlin, B. (2002). In support of evidence-based management and research-informed HRD through HRD professional partnerships: An empirical and comparative study. Human Resource Development International, 5 (4), 467-491.
    • (2002) Human Resource Development International , vol.5 , Issue.4 , pp. 467-491
    • Hamlin, B.1
  • 37
    • 0031993518 scopus 로고    scopus 로고
    • Preparing people for the future: The next agenda for HRM
    • Hiltrop, J. M. (1998). Preparing people for the future: The next agenda for HRM. European Management Journal, 16 (1), 70-78.
    • (1998) European Management Journal , vol.16 , Issue.1 , pp. 70-78
    • Hiltrop, J.M.1
  • 38
    • 0346958500 scopus 로고
    • Everyday experiences are opportunities for learning
    • Honey, P. (1995, September). Everyday experiences are opportunities for learning. People Management, 55.
    • (1995) People Management , vol.55
    • Honey, P.1
  • 39
    • 27844497216 scopus 로고    scopus 로고
    • Skills for the 21st century supervisor: What factory personnel think
    • Hotek, D. R. (2002). Skills for the 21st century supervisor: What factory personnel think. Performance Improvement Quarterly, 15 (2), 61-83.
    • (2002) Performance Improvement Quarterly , vol.15 , Issue.2 , pp. 61-83
    • Hotek, D.R.1
  • 42
    • 18144364909 scopus 로고    scopus 로고
    • The 21st century supervisor
    • Humphrey, B., Stokes, J. (2000, May). The 21st century supervisor. HR Magazine, 185-192.
    • (2000) HR Magazine , pp. 185-192
    • Humphrey, B.1    Stokes, J.2
  • 43
    • 0345875863 scopus 로고    scopus 로고
    • Managers as developers: Some reflections on the contribution of empowerment in Britain
    • Hyman, J., Cunningham, I. (1998). Managers as developers: Some reflections on the contribution of empowerment in Britain. International Journal of Training and Development, 2 (2), 91-107.
    • (1998) International Journal of Training and Development , vol.2 , Issue.2 , pp. 91-107
    • Hyman, J.1    Cunningham, I.2
  • 45
    • 16244365122 scopus 로고    scopus 로고
    • Facilitating intervention adherence in executive coaching: A model and methods
    • Kilburg, R. R. (2001). Facilitating intervention adherence in executive coaching: A model and methods. Consulting Psychology Journal: Practice and Research, 53 (4), 251-267.
    • (2001) Consulting Psychology Journal: Practice and Research , vol.53 , Issue.4 , pp. 251-267
    • Kilburg, R.R.1
  • 48
    • 27844450752 scopus 로고    scopus 로고
    • Managing work-related learning for employee and organizational growth
    • Lang, D., Wittig-Berman, U. (2000). Managing work-related learning for employee and organizational growth. S.A.M. Advanced Management Journal, 65 (4), 37-43.
    • (2000) S.A.M. Advanced Management Journal , vol.65 , Issue.4 , pp. 37-43
    • Lang, D.1    Wittig-Berman, U.2
  • 49
    • 84986064997 scopus 로고    scopus 로고
    • Do high-flyer programmes facilitate organizational learning?
    • Larsen, H. H. (1997). Do high-flyer programmes facilitate organizational learning? Journal of Managerial Psychology, 12 (1), 48-59.
    • (1997) Journal of Managerial Psychology , vol.12 , Issue.1 , pp. 48-59
    • Larsen, H.H.1
  • 50
    • 85032068829 scopus 로고    scopus 로고
    • The supervisor as facilitator of informal learning in work teams
    • MacNeil, C. (2001). The supervisor as facilitator of informal learning in work teams. Journal of Workplace Learning, 13 (6), 246-253.
    • (2001) Journal of Workplace Learning , vol.13 , Issue.6 , pp. 246-253
    • MacNeil, C.1
  • 51
    • 84948475386 scopus 로고
    • Good manager: Good coach? What is needed for effective coaching?
    • Marsh, L. (1992). Good manager: Good coach? What is needed for effective coaching? Industrial and Commercial Training, 24 (9), 3-8.
    • (1992) Industrial and Commercial Training , vol.24 , Issue.9 , pp. 3-8
    • Marsh, L.1
  • 55
    • 84857871438 scopus 로고    scopus 로고
    • Coaching in organizations: Self-assessment of competence
    • K. P. Kuchinke, (Ed.), Raleigh-Durham, NC, Academy of Human Resource Development
    • McLean, G. N., Kuo, M. (2000). Coaching in organizations: Self-assessment of competence. In K. P. Kuchinke (Ed.), Proceedings of the Academy of Human Resource Development Conference (pp. 638-645). Raleigh-Durham, NC: Academy of Human Resource Development.
    • (2000) Proceedings of the Academy of Human Resource Development Conference , pp. 638-645
    • McLean, G.N.1    Kuo, M.2
  • 56
    • 0011128898 scopus 로고
    • Coaching your employees: Applying sports analogies to business
    • McNutt, R., Wright, P. C. (1995). Coaching your employees: Applying sports analogies to business. Executive Development, 8 (1), 27-32.
    • (1995) Executive Development , vol.8 , Issue.1 , pp. 27-32
    • McNutt, R.1    Wright, P.C.2
  • 57
    • 43449132153 scopus 로고    scopus 로고
    • Mentoring and coaching help employees grow
    • Mentoring and coaching help employees grow. (2001). HR Focus, 78 (9), 1.
    • (2001) HR Focus , vol.78 , Issue.9 , pp. 1
  • 58
    • 34948853682 scopus 로고
    • Devolving training and development to line managers
    • Mindell, N. (1995). Devolving training and development to line managers. Management Development Review, 8 (2), 16-21.
    • (1995) Management Development Review , vol.8 , Issue.2 , pp. 16-21
    • Mindell, N.1
  • 60
    • 22544470479 scopus 로고    scopus 로고
    • Employee development through coaching, mentoring and counseling: A multidimensional approach
    • Minter, R. L., Thomas, E. G. (2000). Employee development through coaching, mentoring and counseling: A multidimensional approach. Review of Business, 21 (1/2), 43-47.
    • (2000) Review of Business , vol.21 , Issue.1-2 , pp. 43-47
    • Minter, R.L.1    Thomas, E.G.2
  • 61
    • 2942695011 scopus 로고    scopus 로고
    • Oak Brook, IL, Council of Logistics Management
    • Mississippi State University. (1999). The growth and development of logistics personnel. Oak Brook, IL: Council of Logistics Management.
    • (1999) The growth and development of logistics personnel
  • 62
    • 27844575403 scopus 로고    scopus 로고
    • Judge not: How coaches create healthy organizations
    • Mobley, S. A. (1999). Judge not: How coaches create healthy organizations. Journal for Quality and Participation, 22 (4), 57-60.
    • (1999) Journal for Quality and Participation , vol.22 , Issue.4 , pp. 57-60
    • Mobley, S.A.1
  • 63
    • 0002783891 scopus 로고
    • Measuring the process of managerial effectiveness
    • Morse, J. J., Wagner, F. R. (1978). Measuring the process of managerial effectiveness. Academy of Management Journal, 21 (1), 23-35.
    • (1978) Academy of Management Journal , vol.21 , Issue.1 , pp. 23-35
    • Morse, J.J.1    Wagner, F.R.2
  • 67
    • 0002069414 scopus 로고    scopus 로고
    • Putting people first for organizational success
    • Pfeffer, J., Veiga, J. F. (1999). Putting people first for organizational success. Academy of Management Executive, 13 (2), 37-48.
    • (1999) Academy of Management Executive , vol.13 , Issue.2 , pp. 37-48
    • Pfeffer, J.1    Veiga, J.F.2
  • 68
    • 27844519466 scopus 로고
    • Coaching for higher performance
    • Phillips, R. (1994). Coaching for higher performance. Management Development Review, 7 (5), 19-22.
    • (1994) Management Development Review , vol.7 , Issue.5 , pp. 19-22
    • Phillips, R.1
  • 69
    • 43449115132 scopus 로고
    • Coaching for higher performance
    • Phillips, R. (1995). Coaching for higher performance. Executive Development, 8 (7), 5.
    • (1995) Executive Development , vol.8 , Issue.7 , pp. 5
    • Phillips, R.1
  • 71
    • 2942645438 scopus 로고
    • Organizational commitment questionnaire
    • J. D. Cook, S. J. Hepworth, T. D. Wall, P. B. Warr, (Eds.), Orlando, FL, Academic Press
    • Porter, L. W., Smith, F. J. (1981). Organizational commitment questionnaire. In J. D. Cook, S. J. Hepworth, T. D. Wall, P. B. Warr (Eds.), In the experience of work. Orlando, FL: Academic Press.
    • (1981) In the experience of work
    • Porter, L.W.1    Smith, F.J.2
  • 72
    • 84986077001 scopus 로고    scopus 로고
    • Do we really understand coaching? How can we make it work better?
    • Redshaw, B. (2000). Do we really understand coaching? How can we make it work better? Industrial and Commercial Training, 32 (3), 106-108.
    • (2000) Industrial and Commercial Training , vol.32 , Issue.3 , pp. 106-108
    • Redshaw, B.1
  • 73
    • 0003004953 scopus 로고
    • Repositioning the human resource function: Transformation or demise?
    • Schuler, R. S. (1990). Repositioning the human resource function: Transformation or demise? Academy of Management Executive, 4 (3), 49-60.
    • (1990) Academy of Management Executive , vol.4 , Issue.3 , pp. 49-60
    • Schuler, R.S.1
  • 75
    • 0017485553 scopus 로고
    • A system for the behavioral assessment of athletic coaches
    • Smith, R. E., Smoll, F. L., Hunt, E. (1977). A system for the behavioral assessment of athletic coaches. Research Quarterly, 48 (2), 401-407.
    • (1977) Research Quarterly , vol.48 , Issue.2 , pp. 401-407
    • Smith, R.E.1    Smoll, F.L.2    Hunt, E.3
  • 76
    • 85024962717 scopus 로고
    • Leadership behavior in sport: A theoretical model and research paradigm
    • Smoll, F. L., Smith, R. E. (1989). Leadership behavior in sport: A theoretical model and research paradigm. Journal of Applied Social Psychology, 19, 1522-1551.
    • (1989) Journal of Applied Social Psychology , vol.19 , pp. 1522-1551
    • Smoll, F.L.1    Smith, R.E.2
  • 77
  • 78
    • 0141783079 scopus 로고    scopus 로고
    • Selecting employees for fit: Personality and preferred managerial style
    • Stevens, C. D., Ash, R. A. (2001). Selecting employees for fit: Personality and preferred managerial style. Journal of Managerial Issues, 13 (4), 500-517.
    • (2001) Journal of Managerial Issues , vol.13 , Issue.4 , pp. 500-517
    • Stevens, C.D.1    Ash, R.A.2
  • 79
    • 0038906229 scopus 로고    scopus 로고
    • Coaching the star: Rationale and strategies
    • Sussman, L., Finnegan, R. (1998). Coaching the star: Rationale and strategies. Business Horizons, 41 (2), 47-54.
    • (1998) Business Horizons , vol.41 , Issue.2 , pp. 47-54
    • Sussman, L.1    Finnegan, R.2
  • 81
    • 0032341216 scopus 로고    scopus 로고
    • What if line managers don't realize they're responsible for HR? Lessons from an organizationexperiencing rapid change
    • Thornhill, A., Saunders, M.N.K. (1998). What if line managers don't realize they're responsible for HR? Lessons from an organization experiencing rapid change. Personnel Review, 27 (6), 460-476.
    • (1998) Personnel Review , vol.27 , Issue.6 , pp. 460-476
    • Thornhill, A.1    Saunders, M.N.K.2
  • 82
    • 27844527204 scopus 로고    scopus 로고
    • Oak Brook, IL, Author
    • Warehousing Education and Research Council. (2001). Using competencies in the warehouse. Oak Brook, IL: Author.
    • (2001) Using competencies in the warehouse
  • 84
    • 11344287697 scopus 로고
    • Workplace learning: Changing times, changing practices
    • W. F. Spikes, (Ed.), San Francisco, Jossey-Bass
    • Watkins, K. E. (1995). Workplace learning: Changing times, changing practices. In W. F. Spikes (Ed.), Workplace Learning. San Francisco: Jossey-Bass.
    • (1995) Workplace Learning
    • Watkins, K.E.1
  • 85
    • 0002291111 scopus 로고
    • What's so new about the new economy?
    • Webber, A. M. (1993, January-February). What's so new about the new economy? Harvard Business Review, 24-42.
    • (1993) Harvard Business Review , pp. 24-42
    • Webber, A.M.1
  • 86
    • 0001631474 scopus 로고
    • The influence of leader behaviors, coach attributes, and institutional variables on performance andsatisfaction of collegiate basketball teams
    • Weiss, M. R., Friedrichs, W. D. (1986). The influence of leader behaviors, coach attributes, and institutional variables on performance and satisfaction of collegiate basketball teams. Journal of Sport Psychology, 8, 332-346.
    • (1986) Journal of Sport Psychology , vol.8 , pp. 332-346
    • Weiss, M.R.1    Friedrichs, W.D.2
  • 87
    • 0032346303 scopus 로고    scopus 로고
    • Line managers as career developers: Rhetoric or reality?
    • Yarnall, J. (1998). Line managers as career developers: Rhetoric or reality? Personnel Review, 27 (5), 378-395.
    • (1998) Personnel Review , vol.27 , Issue.5 , pp. 378-395
    • Yarnall, J.1
  • 88
    • 0003446464 scopus 로고
    • 3rd ed., Upper Saddle River, NJ, Prentice Hall
    • Yukl, G. (1994). Leadership in organizations (3rd ed.). Upper Saddle River, NJ: Prentice Hall.
    • (1994) Leadership in organizations
    • Yukl, G.1
  • 89
    • 0141671193 scopus 로고    scopus 로고
    • The corporate coach
    • Zemke, R. (1996). The corporate coach. Training, 33 (12), 24-28.
    • (1996) Training , vol.33 , Issue.12 , pp. 24-28
    • Zemke, R.1
  • 90
    • 0000577623 scopus 로고    scopus 로고
    • Modification and revision of the leadership scale for sport
    • Zhang, J., Jensen, B. E., Mann, B. L. (1997). Modification and revision of the leadership scale for sport. Journal of Sport Behavior, 20 (1), 105-122.
    • (1997) Journal of Sport Behavior , vol.20 , Issue.1 , pp. 105-122
    • Zhang, J.1    Jensen, B.E.2    Mann, B.L.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.