The role of knowledge management strategies and task knowledge in stimulating service innovation

Journal of Service Research

Volumn 13, Issue 4, 2010, Pages 397-410

  Storey, Chris ^a   Kahn, Kenneth B ^b  

^a CITY UNIVERSITY   (United Kingdom)

^b VIRGINIA COMMONWEALTH UNIVERSITY   (United States)

Author keywords

knowledge management; service development

Indexed keywords

EID: 78049331690     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670510370988     Document Type: Article

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