메뉴 건너뛰기




Volumn 27, Issue 1, 2010, Pages 446-462

Understanding e-government implementation from an NPM strategic reform perspective

Author keywords

Comparative case analysis; e government; IS implementation; Public sector

Indexed keywords

INFORMATION SYSTEMS;

EID: 77958086904     PISSN: 15293181     EISSN: None     Source Type: Journal    
DOI: 10.17705/1cais.02726     Document Type: Article
Times cited : (5)

References (136)
  • 2
    • 0006450422 scopus 로고
    • Using Performance Indicators for Effective Public Sector Management
    • Adnum, D. (1993) Using Performance Indicators for Effective Public Sector Management, Management Accounting (4)1, pp. 48-52.
    • (1993) Management Accounting , vol.4 , Issue.1 , pp. 48-52
    • Adnum, D.1
  • 3
    • 33746340296 scopus 로고    scopus 로고
    • E-Government Maturity Models: Extension of the Layne and Lee Model
    • Anderson, K.V. and H.Z. Henriksen (2006) e-Government Maturity Models: Extension of the Layne and Lee Model, Government Information Quarterly (23)2, pp. 236-248.
    • (2006) Government Information Quarterly , vol.23 , Issue.2 , pp. 236-248
    • Anderson, K.V.1    Henriksen, H.Z.2
  • 4
    • 84977707508 scopus 로고
    • Administrative Reform in Public Management: Paradigms, Principles, Paradoxes and Pendulums
    • Aucoin, P. (1990) Administrative Reform in Public Management: Paradigms, Principles, Paradoxes and Pendulums, Governance (3)2, pp. 115-137.
    • (1990) Governance , vol.3 , Issue.2 , pp. 115-137
    • Aucoin, P.1
  • 5
    • 0035609393 scopus 로고    scopus 로고
    • Dismantling the Silos: Extracting New Value from IT Investments in Public Administration
    • Bannister, F. (2001) Dismantling the Silos: Extracting New Value from IT Investments in Public Administration, Information Systems Journal (11)1, p. 65.
    • (2001) Information Systems Journal , vol.11 , Issue.1 , pp. 65
    • Bannister, F.1
  • 6
    • 34250197218 scopus 로고    scopus 로고
    • The Curse of the Benchmark: An Assessment of the Validity and Value of e-Government Comparisons
    • Bannister, F. (2008) The Curse of the Benchmark: An Assessment of the Validity and Value of e-Government Comparisons, International Review of Administrative Sciences (73), pp. 171-188.
    • (2008) International Review of Administrative Sciences , vol.73 , pp. 171-188
    • Bannister, F.1
  • 8
    • 0034018706 scopus 로고    scopus 로고
    • The transformation of governance paradigms and modalities
    • January
    • Bardouille, N.C. (2000) The Transformation of Governance Paradigms and Modalities, Round Table (353)January, pp. 81-106.
    • (2000) Round Table , vol.353 , pp. 81-106
    • Bardouille, N.C.1
  • 12
    • 0346199063 scopus 로고    scopus 로고
    • What the new public management is achieving: A survey of commonwealth experience
    • Borins, S. (1997) What the New Public Management Is Achieving: A Survey of Commonwealth Experience, Advances in International Comparative Management (3)Supplement, pp. 49-70.
    • (1997) Advances in International Comparative Management , vol.3 , Issue.SUPPL. , pp. 49-70
    • Borins, S.1
  • 15
    • 22144486413 scopus 로고    scopus 로고
    • E-Government in California: Providing services to citizens through the internet
    • Brannen, A. (2001) E-Government in California: Providing Services to Citizens Through the Internet, Journal of State Government (74)2, p. 6.
    • (2001) Journal of State Government , vol.74 , Issue.2 , pp. 6
    • Brannen, A.1
  • 16
    • 84876464324 scopus 로고    scopus 로고
    • Brennan Commission, Dublin: Government Publications Office
    • Brennan Commission, Commission of Inquiry into the Civil Service 193-219, 35, Dublin: Government Publications Office.
    • Commission of Inquiry into the Civil Service , vol.35 , pp. 193-219
  • 17
    • 33745561627 scopus 로고    scopus 로고
    • Dublin: Institute of Public Management-Committee for Public Management Research Discussion Paper
    • Butler, M., Performance Measurement in the Health Sector, Dublin: Institute of Public Management-Committee for Public Management Research Discussion Paper No. 14.
    • Performance Measurement in the Health Sector , vol.14
    • Butler, M.1
  • 18
    • 1342265028 scopus 로고    scopus 로고
    • Implementing performance measurement innovations: Evidence from government
    • Cavalluzzo, K. and C.D. Ittner (2004) Implementing Performance Measurement Innovations: Evidence from Government, Accounting, Organizations and Society (29)3, pp. 243-267.
    • (2004) Accounting, Organizations and Society , vol.29 , Issue.3 , pp. 243-267
    • Cavalluzzo, K.1    Ittner, C.D.2
  • 19
    • 77958093210 scopus 로고    scopus 로고
    • Sixth phase of the performance verification process under sustaining progress
    • Chairman of Revenue Commissioners, Dublin: Revenue Commissioners
    • Chairman of Revenue Commissioners (2006) Sixth Phase of the Performance Verification Process Under Sustaining Progress in Letter to Secretary General, Department of Finance, Dublin: Revenue Commissioners.
    • (2006) Letter to Secretary General Department of Finance
  • 21
    • 24344504837 scopus 로고    scopus 로고
    • Interpreting e-Government and Development: Efficiency, Transparency or Governance at a Distance?
    • Ciborra, C.U. (2005) Interpreting e-Government and Development: Efficiency, Transparency or Governance at a Distance? Information Technology & People (18)5, pp. 260-279.
    • (2005) Information Technology & People , vol.18 , Issue.5 , pp. 260-279
    • Ciborra, C.U.1
  • 22
    • 25444447823 scopus 로고    scopus 로고
    • The marketplace, E-Government and E-Democracy
    • Collins, N. and P. Butle (2002) The Marketplace, E-Government and E-Democracy, Irish Marketing Review (15)2, pp. 86-93.
    • (2002) Irish Marketing Review , vol.15 , Issue.2 , pp. 86-93
    • Collins, N.1    Butle, P.2
  • 23
    • 8444241953 scopus 로고    scopus 로고
    • Commission of the European Communities, Brussels: Commission of the European Communities
    • Commission of the European Communities, The Role of E-Government for Europe's Future, Brussels: Commission of the European Communities.
    • The Role of e-Government for Europe's Future
  • 24
    • 15944410756 scopus 로고    scopus 로고
    • The new public management and policy transfer: The role of international organisations
    • Minogue, M., C. Polidano and D. Hulme (eds.), Northhampton, MA: Edward, Elgar
    • Common, R. (1998) The New Public Management and Policy Transfer: The Role of International Organisations in Minogue, M., C. Polidano and D. Hulme (eds.) Beyond the New Public Management, Northhampton, MA: Edward Elgar.
    • (1998) Beyond the New Public Management
    • Common, R.1
  • 25
    • 84876469808 scopus 로고    scopus 로고
    • Comptroller and Auditor General, Dublin: Government Publications Office
    • Comptroller and Auditor General, E-Government: Special Report, Dublin: Government Publications Office.
    • E-Government: Special Report
  • 27
    • 34548289792 scopus 로고    scopus 로고
    • E-Government: Towards the e-Bureaucratic Form?
    • Cordella, A. (2007) E-Government: Towards the e-Bureaucratic Form? Journal of Information Technology (22)3, pp. 265-275.
    • (2007) Journal of Information Technology , vol.22 , Issue.3 , pp. 265-275
    • Cordella, A.1
  • 29
    • 24344498256 scopus 로고    scopus 로고
    • From Government to e-Government: A Transition Model
    • Davison, R., C. Wagner, and L. Ma (2005) From Government to e-Government: A Transition Model, Information Technology & People (18)3, pp. 280-299.
    • (2005) Information Technology & People , vol.18 , Issue.3 , pp. 280-299
    • Davison, R.1    Wagner, C.2    Ma, L.3
  • 30
    • 85054091224 scopus 로고    scopus 로고
    • Improving public service delivery: The crossroads between npm and traditional bureaucracy
    • De Araújo, J.F.F.E. (2000) Improving Public Service Delivery: The Crossroads Between NPM and Traditional Bureaucracy, Public Administration (79)4, p. 915.
    • (2000) Public Administration , vol.79 , Issue.4 , pp. 915
    • de Araújo, J.F.F.E.1
  • 31
    • 0001609029 scopus 로고    scopus 로고
    • The new public service: Serving rather than steering
    • Denhardt, R.B. and J.V. Denhardt (2000) The New Public Service: Serving Rather Than Steering, Public Administration Review (60)6, p. 549.
    • (2000) Public Administration Review , vol.60 , Issue.6 , pp. 549
    • Denhardt, R.B.1    Denhardt, J.V.2
  • 33
    • 0005412462 scopus 로고    scopus 로고
    • Policy Transfer: A framework for comparative analysis
    • Minogue, M., C. Polidano and D. Hulme (eds.) Northhampton, MA: Edward Elgar
    • Dolowitz, D.P. and D. Marsh (1998) Policy Transfer: A Framework for Comparative Analysis, in Minogue, M., C. Polidano and D. Hulme (eds.) Beyond the New Public Management, Northhampton, MA: Edward Elgar.
    • (1998) Beyond the New Public Management
    • Dolowitz, D.P.1    Marsh, D.2
  • 34
    • 84969446235 scopus 로고    scopus 로고
    • E-Government: Breaking the frontiers of inefficiencies in the public sector
    • Eyob, E. (2004) E-Government: Breaking the Frontiers of Inefficiencies in the Public Sector, Electronic Government (1)1, pp. 107-114.
    • (2004) Electronic Government , vol.1 , Issue.1 , pp. 107-114
    • Eyob, E.1
  • 39
    • 34548836814 scopus 로고    scopus 로고
    • Pessimism, computer failure, and information systems development in the public sector
    • Goldfinch, S. (2007) Pessimism, Computer Failure, and Information Systems Development in the Public Sector, Public Administration Review (3)3, pp. 917-929.
    • (2007) Public Administration Review , vol.3 , Issue.3 , pp. 917-929
    • Goldfinch, S.1
  • 40
    • 34247609224 scopus 로고    scopus 로고
    • E-Government information systems: Evaluation-Led design for public value and client trust
    • Grimsley, M. and A. Meehan (2007) E-Government Information Systems: Evaluation-Led Design for Public Value and Client Trust, European Journal of Information Systems (16)2, pp. 134-148.
    • (2007) European Journal of Information Systems , vol.16 , Issue.2 , pp. 134-148
    • Grimsley, M.1    Meehan, A.2
  • 42
    • 84867393038 scopus 로고
    • Public Management: A Third Approach?
    • Gunn, L. (1988) Public Management: A Third Approach? Public Money & Management (8)1/2, p. 21.
    • (1988) Public Money & Management , vol.8 , Issue.1-2 , pp. 21
    • Gunn, L.1
  • 43
    • 0347530099 scopus 로고    scopus 로고
    • E-Government Evaluation: A Framework and Case Study
    • Gupta, M., and J. Debashish (2003) E-Government Evaluation: A Framework and Case Study, Government Information Quarterly (20), pp. 365-387.
    • (2003) Government Information Quarterly , vol.20 , pp. 365-387
    • Gupta, M.1    Debashish, J.2
  • 44
    • 0001058076 scopus 로고    scopus 로고
    • Debating Developments in New Public Financial Management: The Limits of Global Theorising and Some New Ways Forward
    • Guthrie, J., O. Olson, and C. Humphrey (1999) Debating Developments in New Public Financial Management: The Limits of Global Theorising and Some New Ways Forward, Financial Accountability & Management (15)3&4, pp. 209-228.
    • (1999) Financial Accountability & Management , vol.15 , Issue.3-4 , pp. 209-228
    • Guthrie, J.1    Olson, O.2    Humphrey, C.3
  • 47
    • 56849130203 scopus 로고    scopus 로고
    • Understanding the Complexity of Electronic Government: Implications from the Digital Divide Literature
    • Helbig, N., R. Gil-Garcia, and E. Ferro (2009) Understanding the Complexity of Electronic Government: Implications from the Digital Divide Literature, Government Information Quarterly (26)1, pp. 89-97.
    • (2009) Government Information Quarterly , vol.26 , Issue.1 , pp. 89-97
    • Helbig, N.1    Gil-Garcia, R.2    Ferro, E.3
  • 48
    • 0003242777 scopus 로고    scopus 로고
    • Reinventing Local Governments and the E-Government Initiative
    • Ho, A.T.-K. (2002) Reinventing Local Governments and the E-Government Initiative, Public Administration Review (62)4, p. 434.
    • (2002) Public Administration Review , vol.62 , Issue.4 , pp. 434
    • Ho, A.T.-K.1
  • 49
    • 51149095251 scopus 로고    scopus 로고
    • E-Government and NPM: A perfect marriage?
    • Janssen, M., H. Sol, and R. Wagenaar (eds.), The Netherlands: Delft
    • Homburg, V. (2004) E-Government and NPM: A Perfect Marriage? in Janssen, M., H. Sol, and R. Wagenaar (eds.) Proceedings of the 6th international Conference on Electronic Commerce, The Netherlands: Delft, pp. 547-555.
    • (2004) Proceedings of the 6th International Conference On Electronic Commerce , pp. 547-555
    • Homburg, V.1
  • 50
    • 84982705844 scopus 로고
    • A public management for all seasons?
    • Spring
    • Hood, C. (1991) A Public Management for All Seasons? Public Administration (69)1 (Spring), pp. 3-19.
    • (1991) Public Administration , vol.69 , Issue.1 , pp. 3-19
    • Hood, C.1
  • 51
    • 84982747261 scopus 로고
    • Emerging issues in public administration
    • Hood, C. (1995a) Emerging Issues in Public Administration, Public Administration (73)1, pp. 165-184.
    • (1995) Public Administration , vol.73 , Issue.1 , pp. 165-184
    • Hood, C.1
  • 52
    • 58149210840 scopus 로고
    • The new public management in the 1980's: Variations on a Theme
    • February-April
    • Hood, C. (1995b) The New Public Management in the 1980's: Variations on a Theme, Accounting, Organizations and Society (20)2/3 (February-April)), pp. 93-109.
    • (1995) Accounting, Organizations and Society , vol.20 , Issue.2-3 , pp. 93-109
    • Hood, C.1
  • 53
    • 31644443253 scopus 로고    scopus 로고
    • The role of business process redesign in creating e-government in ireland
    • Hughes, M., M. Scott, and W. Golden (2006) The Role of Business Process Redesign in Creating e-Government in Ireland, Business Process Management Journal (12)1, pp. 76-87.
    • (2006) Business Process Management Journal , vol.12 , Issue.1 , pp. 76-87
    • Hughes, M.1    Scott, M.2    Golden, W.3
  • 54
    • 9444274812 scopus 로고    scopus 로고
    • Toward cyber-centric management of policing: Back to the future with information and communication technology
    • Hughes, V. and P.E.D. Love (2004) Toward Cyber-Centric Management of Policing: Back to the Future with Information and Communication Technology, Industrial Management & Data Systems (104)7, pp. 604-612.
    • (2004) Industrial Management & Data Systems , vol.104 , Issue.7 , pp. 604-612
    • Hughes, V.1    Love, P.E.D.2
  • 55
    • 0012671206 scopus 로고    scopus 로고
    • Financial management in the UK Public sector: Ambiguities, paradoxes and limits
    • Olson, O., J. Guthrie, and C. Humphrey (eds.), Oslo: Cappelen Akademisk Forlag
    • Humphrey, C., P. Miller, and H. Smith (1998) Financial Management in the UK Public Sector: Ambiguities, Paradoxes and Limits, in Olson, O., J. Guthrie, and C. Humphrey (eds.) Global Warning: Debating International Developments in New Public Financial Management, Oslo: Cappelen Akademisk Forlag.
    • (1998) Global Warning: Debating International Developments in New Public Financial Management
    • Humphrey, C.1    Miller, P.2    Smith, H.3
  • 56
    • 84876487795 scopus 로고    scopus 로고
    • International Monetary Fund, Washington, DC: International Monetary Fund
    • International Monetary Fund, Ireland: Selected Issues, Washington, DC: International Monetary Fund.
    • Ireland: Selected Issues
  • 57
    • 12844270526 scopus 로고    scopus 로고
    • Evaluating e-Government: Learning from the experiences of two UK local authorities
    • Irani, Z., et al. (2005) Evaluating e-Government: Learning from the Experiences of Two UK Local Authorities, Information Systems Journal (15)1, pp. 61-82.
    • (2005) Information Systems Journal , vol.15 , Issue.1 , pp. 61-82
    • Irani, Z.1
  • 58
    • 44149128688 scopus 로고    scopus 로고
    • Learning Lessons from Evaluating eGovernment: Reflective Case Experiences That Support Transformational Government
    • Irani, Z., P. Love, and S. Jones (2008) Learning Lessons from Evaluating eGovernment: Reflective Case Experiences That Support Transformational Government, Journal of Strategic Information Systems (17)2, pp. 155-164.
    • (2008) Journal of Strategic Information Systems , vol.17 , Issue.2 , pp. 155-164
    • Irani, Z.1    Love, P.2    Jones, S.3
  • 60
    • 1342275525 scopus 로고    scopus 로고
    • Irish Government, Dublin: Government Publications Office
    • Irish Government, Programme for National Recovery, Dublin: Government Publications Office.
    • Programme For National Recovery
  • 61
    • 7744229353 scopus 로고    scopus 로고
    • Irish Government, Dublin: Government Publications Office
    • Irish Government, Programme for Economic and Social Progress, Dublin: Government Publications Office.
    • Programme For Economic and Social Progress
  • 62
    • 7744236469 scopus 로고    scopus 로고
    • Irish Government, Dublin: Government Publications Office
    • Irish Government, Programme for Competitiveness and Work, Dublin: Government Publications Office.
    • Programme For Competitiveness and Work
  • 65
    • 0008534891 scopus 로고    scopus 로고
    • Irish Government, Dublin: Government Publications Office
    • Irish Government, Programme for Prosperity and Fairness, Dublin: Government Publications Office.
    • Programme For Prosperity and Fairness
  • 68
    • 84876483821 scopus 로고    scopus 로고
    • Towards 2016
    • Irish Government, Dublin: Government Publications, Office, Dublin
    • Irish Government, Towards 2016, Dublin: Government Publications Office, Dublin.
  • 69
    • 12944268238 scopus 로고    scopus 로고
    • What does 25 years of experience tell us about the state of performance measurement in public policy and management?
    • Johnsen, A. (2005) What Does 25 Years of Experience Tell Us About the State of Performance Measurement in Public Policy and Management? Public Money & Management (25)1, pp. 9-17.
    • (2005) Public Money & Management , vol.25 , Issue.1 , pp. 9-17
    • Johnsen, A.1
  • 71
    • 0000605694 scopus 로고    scopus 로고
    • The new public management: Challenging the boundaries of the management vs. Administration debate
    • Kaboolian, L. (1998) The New Public Management: Challenging the Boundaries of the Management vs. Administration Debate, Public Administration Review (58)3, pp. 189-195.
    • (1998) Public Administration Review , vol.58 , Issue.3 , pp. 189-195
    • Kaboolian, L.1
  • 72
    • 0001556237 scopus 로고    scopus 로고
    • Role of the reinventing government movement in federal management reform
    • Kamensky, J. (1996) Role of the Reinventing Government Movement in Federal Management Reform, Public Administration Review (56)3, pp. 247-256.
    • (1996) Public Administration Review , vol.56 , Issue.3 , pp. 247-256
    • Kamensky, J.1
  • 73
    • 0031479727 scopus 로고    scopus 로고
    • The global revolution in public management: Driving themes, missing links
    • Summer
    • Kettl, D.F. (1997) The Global Revolution in Public Management: Driving Themes, Missing Links, Journal of Policy Analysis and Management (16)3 (Summer), pp. 446-462.
    • (1997) Journal of Policy Analysis and Management , vol.16 , Issue.3 , pp. 446-462
    • Kettl, D.F.1
  • 74
    • 0000292677 scopus 로고    scopus 로고
    • Public Governance in the Netherlands: An Alternative to Anglo-American 'Managerialism
    • Kickert, W.J.M. (1997) Public Governance in the Netherlands: An Alternative to Anglo-American 'Managerialism, Public Administration (75)4, pp. 731-752.
    • (1997) Public Administration , vol.75 , Issue.4 , pp. 731-752
    • Kickert, W.J.M.1
  • 75
    • 0001946339 scopus 로고    scopus 로고
    • A set of principles for conducting and evaluating interpretative field studies in information systems
    • March
    • Klein, H. and M. Myers (1999) A Set of Principles for Conducting and Evaluating Interpretative Field Studies in Information Systems, MIS Quarterly (23)1 (March), pp. 67-94.
    • (1999) MIS Quarterly , vol.23 , Issue.1 , pp. 67-94
    • Klein, H.1    Myers, M.2
  • 76
    • 84976795682 scopus 로고
    • Value conflicts and social choice in electronic funds transfer development
    • Kling, R. (1978) Value Conflicts and Social Choice in Electronic Funds Transfer Development, Communications of the ACM (21)8, p. 642.
    • (1978) Communications of the ACM , vol.21 , Issue.8 , pp. 642
    • Kling, R.1
  • 77
  • 78
    • 85055361833 scopus 로고    scopus 로고
    • Does e-Government Guarantee Accountability in Public Sector? Experiences in Italy and Japan
    • Kudo, H. (2008) Does e-Government Guarantee Accountability in Public Sector? Experiences in Italy and Japan, Public Administration Quarterly (32)2, pp. 93-120.
    • (2008) Public Administration Quarterly , vol.32 , Issue.2 , pp. 93-120
    • Kudo, H.1
  • 79
    • 0039832496 scopus 로고
    • Administrative Reform and Political Control in Canada
    • Landry, R. (1993) Administrative Reform and Political Control in Canada, International Political Science Review (14)4, pp. 335-349.
    • (1993) International Political Science Review , vol.14 , Issue.4 , pp. 335-349
    • Landry, R.1
  • 80
    • 0031297996 scopus 로고    scopus 로고
    • Market Mechanisms and the Management of Health Care-The UK Model and Experience
    • Lapsley, I. (1997) Market Mechanisms and the Management of Health Care-The UK Model and Experience, Journal of Management in Medicine (11)5, pp. 318-328.
    • (1997) Journal of Management In Medicine , vol.11 , Issue.5 , pp. 318-328
    • Lapsley, I.1
  • 81
  • 82
    • 61449193267 scopus 로고    scopus 로고
    • New Public Management: The Cruellest Invention of the Human Spirit?
    • Lapsley, I. (2009) New Public Management: The Cruellest Invention of the Human Spirit? Abacus (45)1, pp. 1-21.
    • (2009) Abacus , vol.45 , Issue.1 , pp. 1-21
    • Lapsley, I.1
  • 83
    • 84896268170 scopus 로고    scopus 로고
    • Electronic government and the drive for growth and equity
    • Mayer-Shonbeger, V. and D. Lazer (eds.), Cambridge, MA: MIT Press
    • Lau, E. (2006) Electronic Government and the Drive for Growth and Equity, in Mayer-Shonbeger, V. and D. Lazer (eds.) Electronic Government to Information Government, Cambridge, MA: MIT Press.
    • (2006) Electronic Government to Information Government
    • Lau, E.1
  • 84
    • 0035373510 scopus 로고    scopus 로고
    • Developing fully functional e-Government: A four stage model
    • Layne, K. and Lee, J. (2001) Developing Fully Functional e-Government: A Four Stage Model, Government Information Quarterly (18)2, 2001/0, p. 122.
    • (2000) Government Information Quarterly , vol.18 , Issue.2 , pp. 122
    • Layne, K.1    Lee, J.2
  • 86
    • 12344289908 scopus 로고    scopus 로고
    • Implementing e-Government strategy in scotland: Current situation and emerging issues
    • Li, F. (2003) Implementing e-Government Strategy in Scotland: Current Situation and Emerging Issues, Journal of Electronic Commerce in Organizations (1)2, pp. 44-65.
    • (2003) Journal of Electronic Commerce in Organizations , vol.1 , Issue.2 , pp. 44-65
    • Li, F.1
  • 87
    • 0020765012 scopus 로고
    • Power, Politics, and MIS implementation
    • Markus, M.L. (1983) Power, Politics, and MIS Implementation, Communications of the ACM (26)6.
    • (1983) Communications of the ACM , vol.26 , Issue.6
    • Markus, M.L.1
  • 88
    • 0011465219 scopus 로고    scopus 로고
    • The new public management in context
    • McLaughlin, K., S. Osborne, and E. Ferlie (eds.), London: Routledge
    • Mc Laughlin, K. and S. Osborne (2002) The New Public Management in Context, in McLaughlin, K., S. Osborne, and E. Ferlie (eds.) New Public Management: Current Trends and Future Prospects, London: Routledge.
    • (2002) New Public Management: Current Trends and Future Prospects
    • Mc, L.K.1    Osborne, S.2
  • 89
    • 0001216316 scopus 로고    scopus 로고
    • Changing the state: Concepts and practice in the reform of the public sector
    • Minogue, M., C. Polidano, and D. Hulme (eds.), Northhampton, MA: Edward Elgar
    • Minogue, M. (1998) Changing the State: Concepts and Practice in the Reform of the Public Sector, in Minogue, M., C. Polidano, and D. Hulme (eds.) Beyond the New Public Management, Northhampton, MA: Edward Elgar.
    • (1998) Beyond the New Public Management
    • Minogue, M.1
  • 90
    • 0007782266 scopus 로고    scopus 로고
    • Introduction: The analysis of public management and governance
    • Minogue, M., C. Polidano, and D. Hulme (eds.), Northhampton, MA: Edward Elgar
    • Minogue, M., C. Polidano, and D. Hulme (1998) Introduction: The Analysis of Public Management and Governance, in Minogue, M., C. Polidano, and D. Hulme (eds.) Beyond the New Public Management, Northhampton, MA: Edward Elgar.
    • (1998) Beyond the New Public Management
    • Minogue, M.1    Polidano, C.2    Hulme, D.3
  • 91
    • 0002838235 scopus 로고    scopus 로고
    • Managing government governing management
    • Mintzberg, H. (1996) Managing Government Governing Management, Harvard Business Review (74)3, pp. 75-83.
    • (1996) Harvard Business Review , vol.74 , Issue.3 , pp. 75-83
    • Mintzberg, H.1
  • 92
    • 40749088129 scopus 로고    scopus 로고
    • A Contextual Perspective of Performance Assessment in eGovernment: A Study of Indian Police Administration
    • Mitra, R. and M. Gupta (2008) A Contextual Perspective of Performance Assessment in eGovernment: A Study of Indian Police Administration, Government Information Quarterly (25), pp. 278-302.
    • (2008) Government Information Quarterly , vol.25 , pp. 278-302
    • Mitra, R.1    Gupta, M.2
  • 93
    • 0345009899 scopus 로고    scopus 로고
    • Performance measurement myths in the public sector: A research note
    • Modell, S. (2004) Performance Measurement Myths in the Public Sector: A Research Note, Financial Accountability & Management (20)1, pp. 39-57.
    • (2004) Financial Accountability & Management , vol.20 , Issue.1 , pp. 39-57
    • Modell, S.1
  • 94
    • 85023848428 scopus 로고    scopus 로고
    • Human agency and the revitalization of the public sphere
    • Muhlberger, P. (2005) Human Agency and the Revitalization of the Public Sphere, Political Communication (22)2, pp. 163-178.
    • (2005) Political Communication , vol.22 , Issue.2 , pp. 163-178
    • Muhlberger, P.1
  • 95
    • 0028812871 scopus 로고
    • Dialectical hermeneutics: A theoretical framework for the implementation of information systems
    • Myers, M.D. (1994) Dialectical Hermeneutics: A Theoretical Framework for the Implementation of Information Systems, Information Systems Journal (5)1, pp. 51-70.
    • (1994) Information Systems Journal , vol.5 , Issue.1 , pp. 51-70
    • Myers, M.D.1
  • 96
    • 39149137936 scopus 로고    scopus 로고
    • Transformational aspects of e-government in Ireland: Issues to be addressed
    • O'Donnell, O., R. Boyle, and V. Timonen (2003) Transformational Aspects of e-Government in Ireland: Issues to Be Addressed, Electronic Journal of e-Government (1)1, pp. 23-32.
    • (2003) Electronic Journal of e-Government , vol.1 , Issue.1 , pp. 23-32
    • O'Donnell, O.1    Boyle, R.2    Timonen, V.3
  • 97
    • 77958097784 scopus 로고    scopus 로고
    • Acts of the Oireachtais, Dublin, Ireland
    • Oireachtas, (1997) Public Service Management Act, No. 27, Acts of the Oireachtais, Dublin, Ireland.
    • (1997) Public Service Management Act , vol.27
    • Oireachtas1
  • 99
    • 71549126429 scopus 로고
    • Studying information technology in organizations: Research approaches and assumptions
    • Orlikowski, W.J. and J.J. Baroudi (1991) Studying Information Technology in Organizations: Research Approaches and Assumptions, Information Systems Research (2)1, pp. 1-28.
    • (1991) Information Systems Research , vol.2 , Issue.1 , pp. 1-28
    • Orlikowski, W.J.1    Baroudi, J.J.2
  • 100
    • 0011474635 scopus 로고    scopus 로고
    • Lessons from abroad
    • Osborne, D. (2000) Lessons from Abroad, Government Executive (32)1, pp. 35-38.
    • (2000) Government Executive , vol.32 , Issue.1 , pp. 35-38
    • Osborne, D.1
  • 102
    • 0037239491 scopus 로고    scopus 로고
    • A wider accountability? The audit office and New Zealand's bureaucratic revolution
    • Pallot, J. (2003) A Wider Accountability? The Audit Office and New Zealand's Bureaucratic Revolution, Critical Perspectives on Accounting (14)1/2, pp. 133-156.
    • (2003) Critical Perspectives On Accounting , vol.14 , Issue.1-2 , pp. 133-156
    • Pallot, J.1
  • 103
    • 0010859073 scopus 로고
    • Public sector accounting and the challenge of managerialism
    • Forster, J. and J. Wanna (eds.), Sydney: MacMillan
    • Parker, L.D. and J. Guthrie (1990) Public Sector Accounting and the Challenge of Managerialism, in Forster, J. and J. Wanna (eds.) Control and Management of Budgetary Processes, Sydney: MacMillan, pp. 117-129.
    • (1990) Control and Management of Budgetary Processes , pp. 117-129
    • Parker, L.D.1    Guthrie, J.2
  • 104
    • 0042592824 scopus 로고    scopus 로고
    • Managing Strategic Issues in the Public Service
    • Perrott, B.E. (1996) Managing Strategic Issues in the Public Service, Long Range Planning (29)3, 1996/6, pp. 337-345.
    • (1996) Long Range Planning , vol.29 , pp. 337-345
    • Perrott, B.E.1
  • 105
    • 33845396587 scopus 로고    scopus 로고
    • Implementing management accounting reforms in the public sector: The difficult journey from intentions to effects
    • Pettersen, I.J. (2001) Implementing Management Accounting Reforms in the Public Sector: The Difficult Journey from Intentions to Effects, European Accounting Review (10)3, pp. 561-581.
    • (2001) European Accounting Review , vol.10 , Issue.3 , pp. 561-581
    • Pettersen, I.J.1
  • 107
    • 0000350161 scopus 로고    scopus 로고
    • Is the emperor in his underwear? An analysis of the impacts of public management reform
    • Pollitt, C. (2000) Is the Emperor in His Underwear? An Analysis of the Impacts of Public Management Reform, Public Management (UK) (2)2, pp. 181-199.
    • (2000) Public Management (UK) , vol.2 , Issue.2 , pp. 181-199
    • Pollitt, C.1
  • 108
    • 33746842963 scopus 로고    scopus 로고
    • Public management reform: Reliable knowledge and international experience
    • Pollitt, C. (2003) Public Management Reform: Reliable Knowledge and International Experience, OECD Journal on Budgeting (3)3, pp. 121-136.
    • (2003) OECD Journal on Budgeting , vol.3 , Issue.3 , pp. 121-136
    • Pollitt, C.1
  • 110
    • 21744446475 scopus 로고    scopus 로고
    • Stakeholder identification in inter-organizational systems: Gaining insights for drug use management systems
    • Pouloudi, A. and E.A. Whitley (1997) Stakeholder Identification in Inter-Organizational Systems: Gaining Insights for Drug Use Management Systems, European Journal of Information Systems (6)1, p. 1.
    • (1997) European Journal of Information Systems , vol.6 , Issue.1 , pp. 1
    • Pouloudi, A.1    Whitley, E.A.2
  • 112
    • 84876460669 scopus 로고    scopus 로고
    • Annual report 2003
    • Revenue Commissioners, Dublin: Office of the Revenue Commissioners
    • Revenue Commissioners, Annual Report 2003, Dublin: Office of the Revenue Commissioners.
  • 113
    • 33845621146 scopus 로고    scopus 로고
    • Annual report 2006
    • Revenue Commissioners, Dublin: Office of the Revenue Commissioners
    • Revenue Commissioners, Annual Report 2006, Dublin: Office of the Revenue Commissioners.
  • 114
    • 84876475644 scopus 로고    scopus 로고
    • Revenue Commissioners, Press Conference Revenue Commissioners Annual Report 2006-Introductory Comments by Mr. Frank Daly Chairman, Dublin: Office of the Revenue Commissioners
    • Revenue Commissioners, Press Conference Revenue Commissioners Annual Report 2006-Introductory Comments by Mr. Frank Daly, Chairman, Dublin: Office of the Revenue Commissioners.
  • 115
    • 84873984461 scopus 로고    scopus 로고
    • Revenue Commissioners, Dublin: Office of the Revenue Commissioners
    • Revenue Commissioners, Statement of Strategy 2008-2010, Dublin: Office of the Revenue Commissioners.
    • Statement of Strategy 2008-2010
  • 119
    • 34250691795 scopus 로고    scopus 로고
    • Exploring the Interrelations Between Electronic Government and the New Public Management
    • Schmid, B., S. Stanoevska, and V. Tschammer (eds.), Boston: Kluwer
    • Schedler, K. and M.C. Scharf (2001) Exploring the Interrelations Between Electronic Government and the New Public Management, in Schmid, B., S. Stanoevska, and V. Tschammer (eds.) Towards the E-Society. ECommerce, E-Business and E-Governance, Boston: Kluwer.
    • (2001) Towards the E-Society. ECommerce, E-Business and E-Governance
    • Schedler, K.1    Scharf, M.C.2
  • 120
    • 33646792955 scopus 로고    scopus 로고
    • The eroding of representative democracy in Norway
    • Selle, P. and O. Osterud (2006) The Eroding of Representative Democracy in Norway, Journal of European Public Policy (13)4, pp. 551-568.
    • (2006) Journal of European Public Policy , vol.13 , Issue.4 , pp. 551-568
    • Selle, P.1    Osterud, O.2
  • 123
    • 0036809956 scopus 로고    scopus 로고
    • Changes in public service delivery
    • Torres, L. and V. Pina (2002) Changes in Public Service Delivery, Public Money & Management (22)4, pp. 41-48.
    • (2002) Public Money & Management , vol.22 , Issue.4 , pp. 41-48
    • Torres, L.1    Pina, V.2
  • 124
    • 2642511527 scopus 로고    scopus 로고
    • Reshaping Public Administration: The spanish experience compared to the UK
    • Torres, L. and V. Pina (2004) Reshaping Public Administration: The Spanish Experience Compared to the UK, Public Administration (82)2, pp. 445-464.
    • (2004) Public Administration , vol.82 , Issue.2 , pp. 445-464
    • Torres, L.1    Pina, V.2
  • 125
    • 20844462262 scopus 로고    scopus 로고
    • E-Government Developments on Delivering Public Services Among EU Cities
    • In Press, Corrected Proof
    • Torres, L., V. Pina, and B. Acerete (2005) E-Government Developments on Delivering Public Services Among EU Cities, Government Information Quarterly (In Press, Corrected Proof).
    • (2005) Government Information Quarterly
    • Torres, L.1    Pina, V.2    Acerete, B.3
  • 126
    • 26444585549 scopus 로고    scopus 로고
    • E-Government and the transformation of public adminstration in EU countries
    • Torres, L., V. Pina, and S. Royo (2005) E-Government and the Transformation of Public Adminstration in EU Countries, Online Information Review (29)5, pp. 531-553.
    • (2005) Online Information Review , vol.29 , Issue.5 , pp. 531-553
    • Torres, L.1    Pina, V.2    Royo, S.3
  • 127
    • 0039038251 scopus 로고    scopus 로고
    • Contemporary public sector productivity values: Narrower scope, tougher standards, and new rules of the game
    • Van Wart, M. and E. Berman (1999) Contemporary Public Sector Productivity Values: Narrower Scope, Tougher Standards, and New Rules of the Game, Public Productivity and Management Review (22)3, pp. 326-347.
    • (1999) Public Productivity and Management Review , vol.22 , Issue.3 , pp. 326-347
    • van Wart, M.1    Berman, E.2
  • 128
    • 77955338881 scopus 로고
    • Mobilizing interest groups in America: Patrons
    • Ann Arbor, MI: University of Michigan Press
    • Walker, J. (1991) Mobilizing Interest Groups in America: Patrons, Professions and Social Movements, Ann Arbor, MI: University of Michigan Press.
    • (1991) Professions and Social Movements
    • Walker, J.1
  • 130
    • 84974872728 scopus 로고
    • Interpretive case studies in is research: Nature and method
    • Walsham, G. (1995) Interpretive Case Studies in IS Research: Nature and Method, European Journal of Information Systems (4)2, pp. 74-81.
    • (1995) European Journal of Information Systems , vol.4 , Issue.2 , pp. 74-81
    • Walsham, G.1
  • 131
    • 73549100231 scopus 로고
    • The Emergence of Interpretivism in IS Research
    • Walsham, G. (1995) The Emergence of Interpretivism in IS Research, Information Systems Research (6)4, pp. 376-394.
    • (1995) Information Systems Research , vol.6 , Issue.4 , pp. 376-394
    • Walsham, G.1
  • 132
    • 0011075614 scopus 로고    scopus 로고
    • A Strategic perspective of electronic democracy
    • Watson, R.T. and B. Mundy (2001) A Strategic Perspective of Electronic Democracy, Communications of the ACM (44)1, p. 27.
    • (2001) Communications of the ACM , vol.44 , Issue.1 , pp. 27
    • Watson, R.T.1    Mundy, B.2
  • 133
    • 77958082607 scopus 로고    scopus 로고
    • Reinventing Democracy
    • Hirst, P. and S. Khilnani (eds.), Oxford: Blackwell Publishers
    • Wright, T. (1996) Reinventing Democracy, in Hirst, P. and S. Khilnani (eds.) Reinventing Democracy, Oxford: Blackwell Publishers, pp. 7-19.
    • (1996) Reinventing Democracy , pp. 7-19
    • Wright, T.1
  • 134
    • 34250212143 scopus 로고    scopus 로고
    • The decision to contract out: A Study of contracting for e-government services in state governments
    • Ya, A. and S. Bretschneide (2007) The Decision to Contract Out: A Study of Contracting for E-Government Services in State Governments, Public Administration Review (67)3, pp. 531-544.
    • (2007) Public Administration Review , vol.67 , Issue.3 , pp. 531-544
    • Ya, A.1    Bretschneide, S.2
  • 135
    • 84937317446 scopus 로고
    • The reform of public management: An overview
    • Yeatman, A. (1994) The Reform of Public Management: An Overview, Australian Journal of Public Administration (53)3, pp. 287-295.
    • (1994) Australian Journal of Public Administration , vol.53 , Issue.3 , pp. 287-295
    • Yeatman, A.1
  • 136
    • 34250180194 scopus 로고    scopus 로고
    • E-Government Research: Reviewing the literature, limitations, and ways forward
    • Yildiz, M. (2007) E-Government Research: Reviewing the Literature, Limitations, and Ways Forward, Government Information Quarterly (24), pp. 646-665.
    • (2007) Government Information Quarterly , vol.24 , pp. 646-665
    • Yildiz, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.