-
1
-
-
0031495320
-
Performance monitoring in the Australian public services: A government-wide analysis
-
Alford, J. and Baird, J. (1997), Performance monitoring in the Australian public services: A government-wide analysis. Public Money & Management, 17, 2, pp. 49-58.
-
(1997)
Public Money & Management
, vol.17
, Issue.2
, pp. 49-58
-
-
Alford, J.1
Baird, J.2
-
2
-
-
0000911332
-
Performance review: The British experience
-
Ball, R. and Monaghan, C. (1996), Performance review: The British experience. Local Government Studies, 22, 1, pp. 40-58.
-
(1996)
Local Government Studies
, vol.22
, Issue.1
, pp. 40-58
-
-
Ball, R.1
Monaghan, C.2
-
3
-
-
84937288044
-
The big questions of public administration
-
Behn, R. D. (1995), The big questions of public administration. Public Administration Review, 55, 4, pp. 313-324.
-
(1995)
Public Administration Review
, vol.55
, Issue.4
, pp. 313-324
-
-
Behn, R.D.1
-
4
-
-
0142124132
-
Why measure performance? Different purposes require different measures
-
Behn, R. D. (2003), Why measure performance? Different purposes require different measures. Public Administration Review, 63, 5, pp. 588-606.
-
(2003)
Public Administration Review
, vol.63
, Issue.5
, pp. 588-606
-
-
Behn, R.D.1
-
5
-
-
85095672014
-
Politicians in search of performance information? Survey research on Dutch aldermen’s use of performance information
-
Bogt, H. J. ter (2004), Politicians in search of performance information? Survey research on Dutch aldermen’s use of performance information. Financial Accountability & Management, 20, 3, pp. 221-252.
-
(2004)
Financial Accountability & Management
, vol.20
, Issue.3
, pp. 221-252
-
-
Bogt, H.J.T.1
-
6
-
-
0002586654
-
Comparing the performance of local authorities: An evaluation of the Audit Commission indicators
-
Boyne, G. (1997), Comparing the performance of local authorities: An evaluation of the Audit Commission indicators. Local Government Studies, 23, 4, pp. 17-53.
-
(1997)
Local Government Studies
, vol.23
, Issue.4
, pp. 17-53
-
-
Boyne, G.1
-
8
-
-
0007220594
-
An institutional perspective on performance measurement and management in the ‘new public sector’
-
Brignall, S. and Modell, S. (2000), An institutional perspective on performance measurement and management in the ‘new public sector’. Management Accounting Research, 11, 3, pp. 281-306.
-
(2000)
Management Accounting Research
, vol.11
, Issue.3
, pp. 281-306
-
-
Brignall, S.1
Modell, S.2
-
9
-
-
0003433862
-
-
Routledge, London)
-
Carter, N., Klein, R. and Day, P. (1992), How Organizations Measure Success. The Use of Performance Indicators in Government (Routledge, London).
-
(1992)
How Organizations Measure Success. the Use of Performance Indicators in Government
-
-
Carter, N.1
Klein, R.2
Day, P.3
-
10
-
-
0038454885
-
Promoting the utilization of performance measures in public organizations: An empirical study of factors affecting adoption and implementation
-
de Lancer Julnes, P. and Holzer, M. (2001), Promoting the utilization of performance measures in public organizations: An empirical study of factors affecting adoption and implementation. Public Administration Review, 61, 6, pp. 693-708.
-
(2001)
Public Administration Review
, vol.61
, Issue.6
, pp. 693-708
-
-
de Lancer Julnes, P.1
Holzer, M.2
-
13
-
-
21344476506
-
From old public administration to new public management
-
Dunleavy, P. and Hood, C. (1994), From old public administration to new public management. Public Money & Management, 14, 3, pp. 9-16.
-
(1994)
Public Money & Management
, vol.14
, Issue.3
, pp. 9-16
-
-
Dunleavy, P.1
Hood, C.2
-
14
-
-
0012141949
-
Local authority performance indicators: Dousing the fire of campaigning consumers?
-
Edwards, J. (1998), Local authority performance indicators: Dousing the fire of campaigning consumers? Local Government Studies, 24, 4, pp. 26-45.
-
(1998)
Local Government Studies
, vol.24
, Issue.4
, pp. 26-45
-
-
Edwards, J.1
-
15
-
-
0000224199
-
Information in organizations as signal and symbol
-
Feldman, M. S. and March, J. G. (1981), Information in organizations as signal and symbol. Administrative Science Quarterly, 26, 2, pp. 171-186.
-
(1981)
Administrative Science Quarterly
, vol.26
, Issue.2
, pp. 171-186
-
-
Feldman, M.S.1
March, J.G.2
-
16
-
-
0001073135
-
The use of knowledge in society
-
Hayek, F. (1945), The use of knowledge in society. American Economic Review, 35, 4, pp. 519-530.
-
(1945)
American Economic Review
, vol.35
, Issue.4
, pp. 519-530
-
-
Hayek, F.1
-
17
-
-
0038132886
-
A comparative analysis of the development of performance-based management systems in Dutch and Norwegian local government
-
Helden, G. J. van and Johnsen, Å. (2002), A comparative analysis of the development of performance-based management systems in Dutch and Norwegian local government. International Public Management Journal, 5, 1, pp. 75-95.
-
(2002)
International Public Management Journal
, vol.5
, Issue.1
, pp. 75-95
-
-
Helden, G.J.V.1
Johnsen, Å.2
-
18
-
-
84965636410
-
Implementation structures: A new unit of administrative analysis
-
Hjern, B. and Porter, D. O. (1981), Implementation structures: A new unit of administrative analysis. Organization Studies, 2, 2/3, pp. 211-227.
-
(1981)
Organization Studies
, vol.2
, Issue.23
, pp. 211-227
-
-
Hjern, B.1
Porter, D.O.2
-
19
-
-
84937384168
-
Rational management, performance targets and executive agencies: Views from agency chief executives in Northern Ireland
-
Hyndman, N. S. and Eden, R. (2001), Rational management, performance targets and executive agencies: Views from agency chief executives in Northern Ireland. Public Administration, 79, 3, pp.579-598.
-
(2001)
Public Administration
, vol.79
, Issue.3
, pp. 579-598
-
-
Hyndman, N.S.1
Eden, R.2
-
20
-
-
0035531995
-
Information policy: Shaping the value of agency relationships
-
Jacobides, M. G. and Croson, D. C. (2001), Information policy: Shaping the value of agency relationships. Academy of Management Review, 26, 2, pp. 202-223.
-
(2001)
Academy of Management Review
, vol.26
, Issue.2
, pp. 202-223
-
-
Jacobides, M.G.1
Croson, D.C.2
-
21
-
-
0007219314
-
Implementation mode and local government performance measurement: A Norwegian experience
-
Johnsen, A. (1999), Implementation mode and local government performance measurement: A Norwegian experience. Financial Accountability & Management, 15, 1, pp. 41-66.
-
(1999)
Financial Accountability & Management
, vol.15
, Issue.1
, pp. 41-66
-
-
Johnsen, A.1
-
22
-
-
21144477104
-
Performance indicators: 20 early lessons from managerial use
-
Likierman, A. (1993), Performance indicators: 20 early lessons from managerial use. Public Money & Management, 13, 4, pp. 15-22.
-
(1993)
Public Money & Management
, vol.13
, Issue.4
, pp. 15-22
-
-
Likierman, A.1
-
23
-
-
2642555295
-
The paradox of implementing the Government Performance and Results Act: Top-down direction for bottom- up implementation
-
Long, E. and Franklin, A. L. (2004), The paradox of implementing the Government Performance and Results Act: Top-down direction for bottom- up implementation. Public Administration Review, 64, 3, pp. 309-319.
-
(2004)
Public Administration Review
, vol.64
, Issue.3
, pp. 309-319
-
-
Long, E.1
Franklin, A.L.2
-
24
-
-
0002576253
-
Non-profit performance indicators in the public sector
-
Mayston, D. J. (1985), Non-profit performance indicators in the public sector. Financial Accountability & Management, 1, 1, pp. 51-74.
-
(1985)
Financial Accountability & Management
, vol.1
, Issue.1
, pp. 51-74
-
-
Mayston, D.J.1
-
25
-
-
0030519559
-
The manager, the citizen, the politician and performance measures
-
McKevitt, D. and Lawton, A. (1996), The manager, the citizen, the politician and performance measures. Public Money & Management, 16, 3, pp. 49-54.
-
(1996)
Public Money & Management
, vol.16
, Issue.3
, pp. 49-54
-
-
McKevitt, D.1
Lawton, A.2
-
27
-
-
21344499351
-
Developing performance indicators for local government: The Scottish experience
-
Midwinter, A. (1994), Developing performance indicators for local government: The Scottish experience. Public Money & Management, 14, 2, pp. 37-43.
-
(1994)
Public Money & Management
, vol.14
, Issue.2
, pp. 37-43
-
-
Midwinter, A.1
-
29
-
-
0036947150
-
Managing through measurement or meaning? Lessons from experience with New Zealand’s public sector performance management systems
-
Norman, R. (2002), Managing through measurement or meaning? Lessons from experience with New Zealand’s public sector performance management systems. International Review of Administrative Sciences, 68, 4, pp.619-628.
-
(2002)
International Review of Administrative Sciences
, vol.68
, Issue.4
, pp. 619-628
-
-
Norman, R.1
-
30
-
-
0039842751
-
Performance measurement in municipal government: Assessing the state of practice
-
Poister, T. H. and Streib, G. (1999), Performance measurement in municipal government: Assessing the state of practice. Public Administration Review, 59, 4, pp. 325-335.
-
(1999)
Public Administration Review
, vol.59
, Issue.4
, pp. 325-335
-
-
Poister, T.H.1
Streib, G.2
-
31
-
-
0023685934
-
Bringing consumers into performance measurement: Concepts, consequences and constraints
-
Pollitt, C. (1988), Bringing consumers into performance measurement: Concepts, consequences and constraints. Policy & Politics, 16, 2, pp. 77-87.
-
(1988)
Policy & Politics
, vol.16
, Issue.2
, pp. 77-87
-
-
Pollitt, C.1
-
32
-
-
0000544562
-
Dysfunctional consequences of performance measurement
-
(September)
-
Ridgeway, V. F. (1956), Dysfunctional consequences of performance measurement. Administrative Science Quarterly, 1 (September), pp. 240-247.
-
(1956)
Administrative Science Quarterly
, vol.1
, pp. 240-247
-
-
Ridgeway, V.F.1
-
35
-
-
84959939551
-
On the unintended consequences of publishing performance data in the public sector
-
Smith, P. (1995), On the unintended consequences of publishing performance data in the public sector. International Journal of Public Administration, 18, 2/3, pp. 277-310.
-
(1995)
International Journal of Public Administration
, vol.18
, Issue.2
, pp. 277-310
-
-
Smith, P.1
|