메뉴 건너뛰기




Volumn 24, Issue 3, 2007, Pages 646-665

E-government research: Reviewing the literature, limitations, and ways forward

Author keywords

E government; Literature review; Public administration and management

Indexed keywords


EID: 34250180194     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2007.01.002     Document Type: Article
Times cited : (773)

References (83)
  • 1
    • 34250183556 scopus 로고    scopus 로고
    • Agranoff, R. (2004, March). Inside the operation: Building grounded network theory. Paper presented at the American Society for Public Administration National Conference, Portland, OR.
  • 4
    • 0001035804 scopus 로고    scopus 로고
    • Electronic service delivery in public administration: Some trends and issues
    • Bekkers V.J.J.M., and Zouridis S. Electronic service delivery in public administration: Some trends and issues. International Review of Administrative Sciences 65 2 (1999) 183-196
    • (1999) International Review of Administrative Sciences , vol.65 , Issue.2 , pp. 183-196
    • Bekkers, V.J.J.M.1    Zouridis, S.2
  • 6
    • 34250183195 scopus 로고
    • Introduction
    • Bozeman B. (Ed), Jossey-Bass, San Francisco
    • Bozeman B. Introduction. In: Bozeman B. (Ed). Public Management: State of the Art (1993), Jossey-Bass, San Francisco 275-293
    • (1993) Public Management: State of the Art , pp. 275-293
    • Bozeman, B.1
  • 7
    • 84934979622 scopus 로고
    • Public management information systems: Theory and prescription
    • Bozeman B., and Bretschneider S. Public management information systems: Theory and prescription. Public Administration Review 46 (1986) 475-487
    • (1986) Public Administration Review , vol.46 , pp. 475-487
    • Bozeman, B.1    Bretschneider, S.2
  • 8
    • 80052284827 scopus 로고    scopus 로고
    • Information technology, e-government and institutional change
    • Bretschneider S. Information technology, e-government and institutional change. Public Administration Review 63 6 (2003) 738-741
    • (2003) Public Administration Review , vol.63 , Issue.6 , pp. 738-741
    • Bretschneider, S.1
  • 9
    • 34250157500 scopus 로고    scopus 로고
    • Brown, M. M., & Brudney, J. L. (2001, October). Achieving advanced electronic government services: An examination of obstacles and implications from an international perspective. Paper presented at the National Public Management Research Conference, Bloomington, IN.
  • 10
    • 0142023248 scopus 로고    scopus 로고
    • Learning organizations in the public sector? A study of police agencies employing information and technology to advance knowledge
    • Brown M.M., and Brudney J.L. Learning organizations in the public sector? A study of police agencies employing information and technology to advance knowledge. Public Administration Review 63 1 (2003) 30-43
    • (2003) Public Administration Review , vol.63 , Issue.1 , pp. 30-43
    • Brown, M.M.1    Brudney, J.L.2
  • 12
    • 0001432910 scopus 로고    scopus 로고
    • Democracy online: An assessment of New Zealand government Web sites
    • Cullen R., and Houghton C. Democracy online: An assessment of New Zealand government Web sites. Government Information Quarterly 17 3 (2000) 243-267
    • (2000) Government Information Quarterly , vol.17 , Issue.3 , pp. 243-267
    • Cullen, R.1    Houghton, C.2
  • 13
    • 0442322888 scopus 로고    scopus 로고
    • Innovation in innovation: The technology enactment framework
    • Danziger J.N. Innovation in innovation: The technology enactment framework. Social Science Computer Review 22 1 (2004) 100-110
    • (2004) Social Science Computer Review , vol.22 , Issue.1 , pp. 100-110
    • Danziger, J.N.1
  • 14
    • 85068290366 scopus 로고    scopus 로고
    • The impacts of information technology on public administration: An analysis of empirical research from the "golden age" of transformation
    • Danziger J.N., and Andersen K.V. The impacts of information technology on public administration: An analysis of empirical research from the "golden age" of transformation. International Journal of Public Administration 25 5 (2002) 591-627
    • (2002) International Journal of Public Administration , vol.25 , Issue.5 , pp. 591-627
    • Danziger, J.N.1    Andersen, K.V.2
  • 16
    • 34250175248 scopus 로고    scopus 로고
    • DiCaterino, A., & Pardo, T. A. (1996). The World Wide Web as a universal interface to government services. Available at: http://www.ctg.albany.edu/resources/abstract/itt96-2.html. Accessed May 10, 2003.
  • 17
    • 0036902743 scopus 로고    scopus 로고
    • Information micro-practices in Texas rural courts: Methods and issues for E-government
    • Doty P., and Erdelez S. Information micro-practices in Texas rural courts: Methods and issues for E-government. Government Information Quarterly 19 (2002) 369-387
    • (2002) Government Information Quarterly , vol.19 , pp. 369-387
    • Doty, P.1    Erdelez, S.2
  • 18
    • 34250167711 scopus 로고    scopus 로고
    • Duffy, D. (2000). Q&A: Balancing the role of e-Government: Interview with Mike Hernon, vice president of e-government for New York City-based GovWorks. [Online]. Available at: http://www.cnn.com/2000/TECH/computing/11/13/qna.egov.idg/. Accessed January 7, 2001.
  • 19
    • 10644245748 scopus 로고    scopus 로고
    • FOIA, federal information policy, and information availability in a post-9/11 world
    • Feinberg L.E. FOIA, federal information policy, and information availability in a post-9/11 world. Government Information Quarterly 21 (2004) 439-460
    • (2004) Government Information Quarterly , vol.21 , pp. 439-460
    • Feinberg, L.E.1
  • 21
    • 78149354087 scopus 로고    scopus 로고
    • Gant, J. P., & Gant, D. B. (2002). Web Portal Functionality and State Government E-Services, Proceedings of the 35th Hawaii International Conference on Systems Sciences, 2002.
  • 22
    • 34250223543 scopus 로고    scopus 로고
    • Information systems, politics, and government: Leading theoretical perspectives
    • Garson G.D. (Ed), Marcel Dekker, New York
    • Garson G.D. Information systems, politics, and government: Leading theoretical perspectives. In: Garson G.D. (Ed). Handbook of public information systems (1999), Marcel Dekker, New York 591-605
    • (1999) Handbook of public information systems , pp. 591-605
    • Garson, G.D.1
  • 23
    • 0142246369 scopus 로고    scopus 로고
    • Technological teleology and the theory of technology enactment
    • Garson G.D. Technological teleology and the theory of technology enactment. Social Science Computer Review 21 4 (2003) 425-431
    • (2003) Social Science Computer Review , vol.21 , Issue.4 , pp. 425-431
    • Garson, G.D.1
  • 24
    • 10844249342 scopus 로고    scopus 로고
    • Privacy and security: Assessing database derivative activities
    • Gellman R. Privacy and security: Assessing database derivative activities. Government Information Quarterly 21 (2004) 498-504
    • (2004) Government Information Quarterly , vol.21 , pp. 498-504
    • Gellman, R.1
  • 25
    • 0005806940 scopus 로고    scopus 로고
    • The cyber-management environment: Where technology and ingenuity meet public purpose and accountability
    • Available at: http://www.pamij.com/gypaper.html. Accessed February 17, 2002
    • Ghere R.K., and Young B.A. The cyber-management environment: Where technology and ingenuity meet public purpose and accountability. Public Administration and Management: An Interactive Journal 3 1 (1998). http://www.pamij.com/gypaper.html Available at: http://www.pamij.com/gypaper.html. Accessed February 17, 2002
    • (1998) Public Administration and Management: An Interactive Journal , vol.3 , Issue.1
    • Ghere, R.K.1    Young, B.A.2
  • 26
    • 20844447545 scopus 로고    scopus 로고
    • E-government success factors: Mapping practical tools to theoretical foundations
    • Gil-Garcia J.R., and Pardo T.A. E-government success factors: Mapping practical tools to theoretical foundations. Government Information Quarterly 22 (2005) 187-216
    • (2005) Government Information Quarterly , vol.22 , pp. 187-216
    • Gil-Garcia, J.R.1    Pardo, T.A.2
  • 28
    • 0142215391 scopus 로고    scopus 로고
    • 'Shadow theories' in Fountain's theory of technology enactment
    • Grafton C. 'Shadow theories' in Fountain's theory of technology enactment. Social Science Computer Review 21 4 (2003) 411-416
    • (2003) Social Science Computer Review , vol.21 , Issue.4 , pp. 411-416
    • Grafton, C.1
  • 30
    • 10844242946 scopus 로고    scopus 로고
    • Electronic government: Government capability and terrorist resource
    • Halchin L.E. Electronic government: Government capability and terrorist resource. Government Information Quarterly 21 (2004) 406-419
    • (2004) Government Information Quarterly , vol.21 , pp. 406-419
    • Halchin, L.E.1
  • 31
    • 34250161903 scopus 로고    scopus 로고
    • Heeks, R. (1998). Information systems and public sector accountability. The University of Manchester, Institute for Development, Policy and Management Information, Systems, Technology and Government: Working Papers Series, Number 1/1998. Available at:http://idpm.man.ac.uk/idpm/isps_wp1.htm. Accessed March 17, 2003.
  • 32
    • 34250216821 scopus 로고    scopus 로고
    • Heeks, R. (1999a). Information technology, government and development: Workshop report. Available at: http://idpm.man.ac.uk/idpm/itgovsem.htm. Accessed March 12, 2003.
  • 33
    • 34250178891 scopus 로고    scopus 로고
    • Heeks, R. (1999b). Public sector accountability: Can IT deliver? Available at: http://idpm.man.ac.uk/idpm/egovacc.htm. Accessed March 29, 2003.
  • 34
    • 34250162601 scopus 로고    scopus 로고
    • Heeks, R. (2001a). Building e-governance for development: A framework for national and donor action. The University of Manchester, Institute for Development, Policy and Management Information, Systems, Technology and Government: Working Papers Series, Number 12/2001. Available at: http://idpm.man.ac.uk/idpm/igov12abs.htm. Accessed March 23, 2003.
  • 35
    • 34250203352 scopus 로고    scopus 로고
    • Heeks, R. (2001b). Understanding e-governance for development. The University of Manchester, Institute for Development, Policy and Management Information, Systems, Technology and Government: Working Papers Series, Number 11/2001. Available at: http://idpm.man.ac.uk/idpm/igov11abs.htm. Accessed March 22, 2003.
  • 36
    • 34250162976 scopus 로고    scopus 로고
    • Heeks, R. (2003, January). Personal e-mail correspondence.
  • 37
    • 0005026308 scopus 로고    scopus 로고
    • Government on the Web: A comparison between the United States and New Zealand
    • Hernon P. Government on the Web: A comparison between the United States and New Zealand. Government Information Quarterly 15 4 (1998) 419-443
    • (1998) Government Information Quarterly , vol.15 , Issue.4 , pp. 419-443
    • Hernon, P.1
  • 38
    • 0003242777 scopus 로고    scopus 로고
    • Reinventing local governments and the e-government initiative
    • Ho A.T. Reinventing local governments and the e-government initiative. Public Administration Review 62 4 (2002) 434-441
    • (2002) Public Administration Review , vol.62 , Issue.4 , pp. 434-441
    • Ho, A.T.1
  • 39
    • 34250169143 scopus 로고    scopus 로고
    • The evolution of information technology management at the federal level: Implications for public administration
    • Garson G.D. (Ed), Idea Group Publishing, Hershey, PA
    • Holden S.H. The evolution of information technology management at the federal level: Implications for public administration. In: Garson G.D. (Ed). Public information technology: Policy and management issues (2003), Idea Group Publishing, Hershey, PA 53-73
    • (2003) Public information technology: Policy and management issues , pp. 53-73
    • Holden, S.H.1
  • 40
    • 0033474692 scopus 로고    scopus 로고
    • Electronic government in South Korea: Conceptual problems
    • Hwang S.D., Choi Y., and Myeong S.H. Electronic government in South Korea: Conceptual problems. Government Information Quarterly 16 3 (1999) 277-285
    • (1999) Government Information Quarterly , vol.16 , Issue.3 , pp. 277-285
    • Hwang, S.D.1    Choi, Y.2    Myeong, S.H.3
  • 41
    • 0036902742 scopus 로고    scopus 로고
    • Constitutional principles and e-government: An opinion about possible effects of Federalism and separation of powers on e-government policies
    • Jaeger P.T. Constitutional principles and e-government: An opinion about possible effects of Federalism and separation of powers on e-government policies. Government Information Quarterly 19 (2002) 357-368
    • (2002) Government Information Quarterly , vol.19 , pp. 357-368
    • Jaeger, P.T.1
  • 42
    • 0346268914 scopus 로고    scopus 로고
    • The endless wire: E-Government as a global phenomenon
    • Jaeger P.T. The endless wire: E-Government as a global phenomenon. Government Information Quarterly 20 4 (2003) 323-331
    • (2003) Government Information Quarterly , vol.20 , Issue.4 , pp. 323-331
    • Jaeger, P.T.1
  • 43
    • 0043233169 scopus 로고    scopus 로고
    • Building state information highways: Lessons for public and private sector leaders
    • Jonas D.K. Building state information highways: Lessons for public and private sector leaders. Government Information Quarterly 17 1 (2000) 43-67
    • (2000) Government Information Quarterly , vol.17 , Issue.1 , pp. 43-67
    • Jonas, D.K.1
  • 44
    • 2442488815 scopus 로고    scopus 로고
    • Rob Kling and the Irvine school
    • King J.L. Rob Kling and the Irvine school. The Information Society 20 (2004) 97-99
    • (2004) The Information Society , vol.20 , pp. 97-99
    • King, J.L.1
  • 45
    • 84936384739 scopus 로고
    • Curriculum recommendations for public management education in computing: An update
    • Kraemer K.L., and Northop A. Curriculum recommendations for public management education in computing: An update. Public Administration Review 49 5 (1989) 447-453
    • (1989) Public Administration Review , vol.49 , Issue.5 , pp. 447-453
    • Kraemer, K.L.1    Northop, A.2
  • 46
    • 34250219736 scopus 로고    scopus 로고
    • La Porte, T. M., De Jong, M., & Demchak, C. C. (1999). Public organizations on the World Wide Web: Empirical correlates of administrative openness. Available at: http://www.cyprg.arizona.edu/publications/correlat.rtf. Accessed June 17, 2001.
  • 47
    • 0035373510 scopus 로고    scopus 로고
    • Developing fully functional e-government: A four stage model
    • Layne K., and Lee J. Developing fully functional e-government: A four stage model. Government Information Quarterly 18 (2001) 122-136
    • (2001) Government Information Quarterly , vol.18 , pp. 122-136
    • Layne, K.1    Lee, J.2
  • 48
    • 0347665160 scopus 로고    scopus 로고
    • Knowledge management: Fad or need
    • Lev B. Knowledge management: Fad or need. Research Technology Management 43 5 (2000) 9-10
    • (2000) Research Technology Management , vol.43 , Issue.5 , pp. 9-10
    • Lev, B.1
  • 49
    • 34250186878 scopus 로고    scopus 로고
    • Knowledge management redux: Reframing a consulting fad into a practical tool
    • Lissack M.R. Knowledge management redux: Reframing a consulting fad into a practical tool. Emergence 2 3 (2000) 78-89
    • (2000) Emergence , vol.2 , Issue.3 , pp. 78-89
    • Lissack, M.R.1
  • 50
    • 10944272491 scopus 로고    scopus 로고
    • Can information and communication technology help reduce corruption: How so and why not? Two case studies from Southeast Asia
    • Mahmood R. Can information and communication technology help reduce corruption: How so and why not? Two case studies from Southeast Asia. Perspectives on Global Development and Technology 3 3 (2004) 347-373
    • (2004) Perspectives on Global Development and Technology , vol.3 , Issue.3 , pp. 347-373
    • Mahmood, R.1
  • 51
    • 0042230928 scopus 로고    scopus 로고
    • The Chief Information Officer (CIO): Assessing its impact
    • McClure C.R., and Bertot J.C. The Chief Information Officer (CIO): Assessing its impact. Government Information Quarterly 17 (2000) 7-12
    • (2000) Government Information Quarterly , vol.17 , pp. 7-12
    • McClure, C.R.1    Bertot, J.C.2
  • 52
    • 34250223186 scopus 로고    scopus 로고
    • McClure, D. L. (2000). Government online: Strategies and challenges. Available at: http://www.house.gov/reform/gmit/hearings/2000hearings/000522.egovt/000522dm.htm. Accessed June 3, 2001.
  • 53
    • 34250216134 scopus 로고    scopus 로고
    • McGregor, E. B., Jr. (2001). Web page accountability: The case of public schools. Paper presented at the National Public Management Research Conference, Bloomington, IN.
  • 57
    • 0142153200 scopus 로고    scopus 로고
    • Building the virtual state ... or not: A critical appraisal
    • Norris D.F. Building the virtual state ... or not: A critical appraisal. Social Science Computer Review 21 4 (2003) 417-424
    • (2003) Social Science Computer Review , vol.21 , Issue.4 , pp. 417-424
    • Norris, D.F.1
  • 58
    • 12344317788 scopus 로고    scopus 로고
    • Advancing e-government at the grassroots: Tortoise or hare
    • Norris D.F., and Moon M.C. Advancing e-government at the grassroots: Tortoise or hare. Public Administration Review 65 1 (2005) 64-75
    • (2005) Public Administration Review , vol.65 , Issue.1 , pp. 64-75
    • Norris, D.F.1    Moon, M.C.2
  • 59
    • 34250185491 scopus 로고    scopus 로고
    • Information technology and public administration: The view from the profession
    • Garson G.D. (Ed), Idea Group Publishing, Hershey, PAe
    • Northrop A. Information technology and public administration: The view from the profession. In: Garson G.D. (Ed). Public information technology: Policy and management issues (2003), Idea Group Publishing, Hershey, PAe 1-19
    • (2003) Public information technology: Policy and management issues , pp. 1-19
    • Northrop, A.1
  • 61
    • 84965867502 scopus 로고
    • A framework for the comparative analysis of organizations
    • Perrow C. A framework for the comparative analysis of organizations. American Sociological Review 32 (1967) 194-208
    • (1967) American Sociological Review , vol.32 , pp. 194-208
    • Perrow, C.1
  • 64
    • 10644278649 scopus 로고    scopus 로고
    • Old issues, new contexts: Privacy, information collection and homeland security
    • Regan P.M. Old issues, new contexts: Privacy, information collection and homeland security. Government Information Quarterly 21 (2004) 481-497
    • (2004) Government Information Quarterly , vol.21 , pp. 481-497
    • Regan, P.M.1
  • 65
    • 0007082850 scopus 로고    scopus 로고
    • Paperwork Reduction Act reauthorization and government information management issues
    • Relyea H.C. Paperwork Reduction Act reauthorization and government information management issues. Government Information Quarterly 17 4 (2000) 367-393
    • (2000) Government Information Quarterly , vol.17 , Issue.4 , pp. 367-393
    • Relyea, H.C.1
  • 66
    • 10644238912 scopus 로고    scopus 로고
    • Homeland security and information sharing: Federal policy considerations
    • Relyea H.C. Homeland security and information sharing: Federal policy considerations. Government Information Quarterly 21 (2004) 420-438
    • (2004) Government Information Quarterly , vol.21 , pp. 420-438
    • Relyea, H.C.1
  • 67
    • 12344249158 scopus 로고    scopus 로고
    • E-Government: An overview
    • David Garson G. (Ed), Idea Group Publishing, Hershey, PA
    • Schelin S.H. E-Government: An overview. In: David Garson G. (Ed). Public information technology: Policy and management issues (2003), Idea Group Publishing, Hershey, PA 120-137
    • (2003) Public information technology: Policy and management issues , pp. 120-137
    • Schelin, S.H.1
  • 68
    • 10844238885 scopus 로고    scopus 로고
    • Data mining and the search for security: Challenges for connecting the dots and databases
    • Seifert J.W. Data mining and the search for security: Challenges for connecting the dots and databases. Government Information Quarterly 21 (2004) 461-480
    • (2004) Government Information Quarterly , vol.21 , pp. 461-480
    • Seifert, J.W.1
  • 69
    • 10644252593 scopus 로고    scopus 로고
    • Do you know where your information is in the homeland security era
    • Seifert J.W., and Relyea H.C. Do you know where your information is in the homeland security era. Government Information Quarterly 21 (2004) 399-405
    • (2004) Government Information Quarterly , vol.21 , pp. 399-405
    • Seifert, J.W.1    Relyea, H.C.2
  • 71
    • 0033481308 scopus 로고    scopus 로고
    • Becoming cyberactive: State and local governments on the World Wide Web
    • Stowers G.N.L. Becoming cyberactive: State and local governments on the World Wide Web. Government Information Quarterly 16 2 (1999) 111-127
    • (1999) Government Information Quarterly , vol.16 , Issue.2 , pp. 111-127
    • Stowers, G.N.L.1
  • 72
    • 85055299608 scopus 로고    scopus 로고
    • Information technology and its social dimensions
    • Stowers G.N.L. Information technology and its social dimensions. Public Administration Review 63 2 (2003) 243-246
    • (2003) Public Administration Review , vol.63 , Issue.2 , pp. 243-246
    • Stowers, G.N.L.1
  • 74
    • 20844462262 scopus 로고    scopus 로고
    • E-government developments on delivering public services among EU cities
    • Torres L., Pina V., and Acerete B. E-government developments on delivering public services among EU cities. Government Information Quarterly 22 (2005) 217-238
    • (2005) Government Information Quarterly , vol.22 , pp. 217-238
    • Torres, L.1    Pina, V.2    Acerete, B.3
  • 76
    • 34250194399 scopus 로고    scopus 로고
    • West, D. (2003a). Urban E-Government, 2003. Available at: http://www.insidepolitics.org/egovt03city.html. Accessed February 15, 2005.
  • 77
    • 34250176311 scopus 로고    scopus 로고
    • West, D. (2003b). State and Federal E-Government in the United States, 2003. Available at: http://www.insidepolitics.org/egovt03city.html. Accessed February 15, 2005.
  • 78
    • 0038434879 scopus 로고    scopus 로고
    • Toward best practices for strategic information technology management
    • Westerback L.K. Toward best practices for strategic information technology management. Government Information Quarterly 17 1 (2000) 27-41
    • (2000) Government Information Quarterly , vol.17 , Issue.1 , pp. 27-41
    • Westerback, L.K.1
  • 79
    • 0035373678 scopus 로고    scopus 로고
    • Best practices in electronic government: Comprehensive electronic information dissemination for science and technology
    • Whitson T.L., and Davis L. Best practices in electronic government: Comprehensive electronic information dissemination for science and technology. Government Information Quarterly 18 (2001) 7-21
    • (2001) Government Information Quarterly , vol.18 , pp. 7-21
    • Whitson, T.L.1    Davis, L.2
  • 80
    • 0142246373 scopus 로고    scopus 로고
    • Neoinstitutionalism and e-Government: Beyond Jane Fountain
    • Yang K. Neoinstitutionalism and e-Government: Beyond Jane Fountain. Social Science Computer Review 21 4 (2003) 432-442
    • (2003) Social Science Computer Review , vol.21 , Issue.4 , pp. 432-442
    • Yang, K.1
  • 81
    • 84856603621 scopus 로고    scopus 로고
    • A general evaluation of the theory and practice of e-government (In Turkish)
    • Acar M., and Ozgur H. (Eds), Nobel Publications, Istanbul
    • Yildiz M. A general evaluation of the theory and practice of e-government (In Turkish). In: Acar M., and Ozgur H. (Eds). Cagdas Kamu Yonetimi-1 (2003), Nobel Publications, Istanbul 305-328
    • (2003) Cagdas Kamu Yonetimi-1 , pp. 305-328
    • Yildiz, M.1
  • 82
    • 34250180302 scopus 로고    scopus 로고
    • Yildiz, M. (2004). Peeking into the black box of e-government policy-making: The case of Turkey. Unpublished Ph.D. Dissertation, Public Affairs Program, Indiana University-Bloomington.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.