메뉴 건너뛰기




Volumn 34, Issue SPEC. ISSUE 2, 2010, Pages 305-328

A multi-project model of key factors affecting organizational benefits from enterprise systems

Author keywords

Change management; Enterprise system success; Functional fit; Improved access to information; Integration; IS implementation; IS project management; Overcoming organizational inertia; Packaged software; Process optimization

Indexed keywords

DIGITAL STORAGE; ENTERPRISE RESOURCE PLANNING; INTEGRATION; OPTIMIZATION; PROCESS CONTROL; PROJECT MANAGEMENT; SAPPHIRE; INDUSTRY; INTEGRAL EQUATIONS;

EID: 77957044153     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/20721429     Document Type: Article
Times cited : (291)

References (143)
  • 1
    • 0037448867 scopus 로고    scopus 로고
    • Pre-implementation attitudes and organizational readiness for implementing an enterprise resource planning system
    • Abdinnour-Helm, S., Lengnick-Hall, M. L., and Lengnick-Hall, C. A. 2003. "Pre-implementation Attitudes and Organizational Readiness for Implementing an Enterprise Resource Planning System," European Journal of Operational Research (146:2), pp. 258-273.
    • (2003) European Journal of Operational Research , vol.146 , Issue.2 , pp. 258-273
    • Abdinnour-Helm, S.1    Lengnick-Hall, M.L.2    Lengnick-Hall, C.A.3
  • 2
    • 0036001767 scopus 로고    scopus 로고
    • Vicious and virtuous cycles in erp implementation: A case study of interrelations between critical success factors
    • Akkermans, H., and van Helden, K. 2002. "Vicious and Virtuous Cycles in ERP Implementation: A Case Study of Interrelations between Critical Success Factors," European Journal of Information Systems (11:1), pp. 35-46.
    • (2002) European Journal of Information Systems , vol.11 , Issue.1 , pp. 35-46
    • Akkermans, H.1    Van Helden, K.2
  • 3
    • 84986082563 scopus 로고    scopus 로고
    • Change management strategies for successful erp implementation
    • Aladwani, A. M. 2001. "Change Management Strategies for Successful ERP Implementation," Business Process Management Journal (7:3), pp. 266-275.
    • (2001) Business Process Management Journal , vol.7 , Issue.3 , pp. 266-275
    • Aladwani, A.M.1
  • 5
    • 0025021555 scopus 로고
    • Learning curves in manufacturing
    • Argote, L., and Epple, D. 1990. "Learning Curves in Manufacturing," Science (247:4945), pp. 920-924.
    • (1990) Science , vol.247 , Issue.4945 , pp. 920-924
    • Argote, L.1    Epple, D.2
  • 6
    • 0033474961 scopus 로고    scopus 로고
    • Organizational change: A review of theory and research in the 1990s
    • Armenakis, A. A., and Bedeian, A. G. 1999. "Organizational Change:A Review of Theory and Research in the 1990s," Journal of Management (25:3), pp. 293-315.
    • (1999) Journal of Management , vol.25 , Issue.3 , pp. 293-315
    • Armenakis, A.A.1    Bedeian, A.G.2
  • 8
    • 18944405347 scopus 로고    scopus 로고
    • A model of organizational integration, implementation effort, and performance
    • Barki, H., and Pinsonneault, A. 2005. "A Model of Organizational Integration, Implementation Effort, and Performance," Organization Science (16:2), pp. 165-179.
    • (2005) Organization Science , vol.16 , Issue.2 , pp. 165-179
    • Barki, H.1    Pinsonneault, A.2
  • 9
    • 0033137396 scopus 로고    scopus 로고
    • Critical issues affecting an erp implementation
    • Bingi, P., Sharma, M. K., and Godla, J. 1999. "Critical Issues Affecting an ERP Implementation," Information Systems Management (16:3), pp. 7-14.
    • (1999) Information Systems Management , vol.16 , Issue.3 , pp. 7-14
    • Bingi, P.1    Sharma, M.K.2    Godla, J.3
  • 12
    • 47749084792 scopus 로고    scopus 로고
    • Organizational transition to enterprise resource planning systems: Theoretical choices for process research
    • P. De and J C. I. De Gross (eds.), Charlotte, NC, December 13-15
    • Boudreau, M-C., and Robey, D. 1999. "Organizational Transition to Enterprise Resource Planning Systems: Theoretical Choices for Process Research," in Proceedings of the 20th International Conference on Information Systems, P. De and J C. I. De Gross (eds.), Charlotte, NC, December 13-15, pp. 291-299.
    • (1999) Proceedings of the 20th International Conference on Information Systems , pp. 291-299
    • Boudreau, M.-C.1    Robey, D.2
  • 13
    • 14944380946 scopus 로고    scopus 로고
    • Enacting integrated information technology: A human agency perspective
    • Boudreau, M-C., and Robey, D. 2005. "Enacting Integrated Information Technology:A Human Agency Perspective," Organization Science (16:1), pp. 3-18.
    • (2005) Organization Science , vol.16 , Issue.1 , pp. 3-18
    • Boudreau, M.-C.1    Robey, D.2
  • 14
    • 0041707991 scopus 로고    scopus 로고
    • Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems
    • Bradford, M., and Florin, J. 2003. "Examining the Role of Innovation Diffusion Factors on the Implementation Success of Enterprise Resource Planning Systems," International Journal of Accounting Information Systems (4), pp. 205-225.
    • (2003) International Journal of Accounting Information Systems , Issue.4 , pp. 205-225
    • Bradford, M.1    Florin, J.2
  • 17
    • 84869143773 scopus 로고    scopus 로고
    • A change-management model for the implementation and upgrade of erp systems
    • Adelaide, December 6-8
    • Calvert, C. 2006. "A Change-Management Model for the Implementation and Upgrade of ERP Systems," in Proceedings of the 17th Australasian Conference on Information Systems, Adelaide, December 6-8 (available online at http://aisel.aisnet.org/ acis2006/18)
    • (2006) Proceedings of the 17th Australasian Conference on Information Systems
    • Calvert, C.1
  • 18
    • 0009420650 scopus 로고
    • Some conclusions about organizational effectiveness
    • K. S. Cameron, and D. A. Whetten (eds.), New York: Academic Press
    • Cameron, K. S., and Whetten, D. A. 1983. "Some Conclusions About Organizational Effectiveness," in Organizational Effectiveness: A Comparison of Multiple Models, K. S. Cameron, and D. A. Whetten (eds.), New York: Academic Press, pp. 261-277.
    • (1983) Organizational Effectiveness A Comparison of Multiple Models , pp. 261-277
    • Cameron, K.S.1    Whetten, D.A.2
  • 19
    • 47249128534 scopus 로고    scopus 로고
    • Baseline, December, accessed August 2009
    • Carr, D. F. 2002. "Hershey's Sweet Victory," Baseline, December, (available online at http://www.baselinemag.com/article2/0,3959, 760615,00.asp, accessed August 2009
    • (2002) Hershey's Sweet Victory
    • Carr, D.F.1
  • 20
    • 33845996622 scopus 로고    scopus 로고
    • Order lead-time improvement following enterprise-it implementation: An empirical study
    • Cotteleer, M. J., and Bendoly, E. 2006. "Order Lead-Time Improvement Following Enterprise-IT Implementation: An Empirical Study," MIS Quarterly (30:3), pp. 643-660.
    • (2006) MIS Quarterly , vol.30 , Issue.3 , pp. 643-660
    • Cotteleer, M.J.1    Bendoly, E.2
  • 21
    • 4243143992 scopus 로고    scopus 로고
    • Toward an integrated framework for modeling enterprise processes
    • Dalal, N. P., Kamath, M., Kolarik, W. J., and Sivaraman, E. 2004. "Toward an Integrated Framework for Modeling Enterprise Processes," Communications of the ACM (47:3), pp. 83-87.
    • (2004) Communications of the ACM , vol.47 , Issue.3 , pp. 83-87
    • Dalal, N.P.1    Kamath, M.2    Kolarik, W.J.3    Sivaraman, E.4
  • 23
    • 0032112063 scopus 로고    scopus 로고
    • Putting the enterprise into the enterprise system
    • Davenport, T. H. 1998. "Putting the Enterprise into the Enterprise System," Harvard Business Review, July-August, pp. 121-131.
    • (1998) Harvard Business Review July-august , pp. 121-131
    • Davenport, T.H.1
  • 30
    • 72249114849 scopus 로고
    • Information systems success: The quest for the dependent variable
    • DeLone, W. H., and McLean, E. R. 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research (3:1), pp. 60-95.
    • (1992) Information Systems Research , vol.3 , Issue.1 , pp. 60-95
    • Delone, W.H.1    McLean, E.R.2
  • 31
    • 0037368865 scopus 로고    scopus 로고
    • The delone and mclean model of information systems success: A ten-year update
    • DeLone, W. H., and McLean, E. R. 2003. "The DeLone and McLean Model of Information Systems Success: A Ten-Year Update," Journal of Management Information Systems, (19:4), pp. 9-30.
    • (2003) Journal of Management Information Systems , vol.19 , Issue.4 , pp. 9-30
    • Delone, W.H.1    McLean, E.R.2
  • 33
    • 34548263920 scopus 로고    scopus 로고
    • Committee on Finance & Information Technology of Financial Executives International, Financial Executives Research Foundation, and Computer Sciences Corporation, Florham Park, NJ, accessed August 2009
    • Financial Executives International & CSC. 2006. 2006 Annual ReporT: Technology Issues for Financial Executives, Committee on Finance & Information Technology of Financial Executives International, Financial Executives Research Foundation, and Computer Sciences Corporation, Florham Park, NJ (http://www.csc.com/solutions/managementconsulting/knowledgelibrary/uploads/ 2335-1.pdf; accessed August 2009
    • (2006) Annual ReporT Technology Issues for Financial Executives
    • Executives International, F.1    Csc2
  • 34
    • 34249803610 scopus 로고    scopus 로고
    • Erp implementation: A compilation and analysis of critical success factors
    • Finney, S., and Corbett, M. 2007. "ERP Implementation: A Compilation and Analysis of Critical Success Factors," Business Process Management Journal (13:3), pp. 329-347.
    • (2007) Business Process Management Journal , vol.13 , Issue.3 , pp. 329-347
    • Finney, S.1    Corbett, M.2
  • 35
    • 85138684772 scopus 로고    scopus 로고
    • Enterprise systems success: A measurement model
    • S. T. March, A. Massey, and J. I. DeGross (eds.), Seattle, WA, December 14-17
    • Gable, G. G., Sedera, D., and Chan T. 2003. "Enterprise Systems Success: A Measurement Model," in Proceedings of the 24th International Conference on Information Systems, S. T. March, A. Massey, and J. I. DeGross (eds.), Seattle, WA, December 14-17, pp. 576-591.
    • (2003) Proceedings of the 24th International Conference on Information Systems , pp. 576-591
    • Gable, G.G.1    Sedera, D.2    Chan, T.3
  • 38
    • 77957049595 scopus 로고    scopus 로고
    • Gartner exp worldwide survey of 1,500 cios shows 85 percent of cios expect 'significant change' over next three years
    • accessed August 2009
    • Gartner. 2008. "Gartner EXP Worldwide Survey of 1,500 CIOs Shows 85 Percent of CIOs Expect 'Significant Change' Over Next Three Years," Gartner Newsroom (http://www.gartner.com/it/page.jsp?id=587309; accessed August 2009
    • (2008) Gartner Newsroom
  • 39
    • 33745035508 scopus 로고    scopus 로고
    • What happens after erp implementation: Understanding the impact of interdependence and differentiation on plant-level outcomes
    • Gattiker, T. F., and Goodhue, D. L. 2005. "What Happens After ERP Implementation: Understanding the Impact of Interdependence and Differentiation on Plant-Level Outcomes," MIS Quarterly (29:3), pp. 559-585.
    • (2005) MIS Quarterly , vol.29 , Issue.3 , pp. 559-585
    • Gattiker, T.F.1    Goodhue, D.L.2
  • 40
    • 10244222723 scopus 로고    scopus 로고
    • A multi-level approach to measuring the benefits of an erp system in manufacturing firms
    • Gefen, D., and Ragowsky, A. 2005. "A Multi-Level Approach to Measuring the Benefits of an ERP System in Manufacturing Firms," Information Systems Management (22:1), pp. 18-25.
    • (2005) Information Systems Management , vol.22 , Issue.1 , pp. 18-25
    • Gefen, D.1    Ragowsky, A.2
  • 41
    • 0000264812 scopus 로고    scopus 로고
    • Information systems effectiveness: The construct space and patterns of application
    • Grover, V., Jeong, S. R., and Segars, A. H. 1996. "Information Systems Effectiveness: The Construct Space and Patterns of Application," Information and Management (31:4), pp. 177-191.
    • (1996) Information and Management , vol.31 , Issue.4 , pp. 177-191
    • Grover, V.1    Jeong, S.R.2    Segars, A.H.3
  • 43
    • 34047142082 scopus 로고    scopus 로고
    • The process audit
    • April
    • Hammer, M. 2007. "The Process Audit," Harvard Business Review, April, pp. 111-123.
    • (2007) Harvard Business Review , pp. 111-123
    • Hammer, M.1
  • 44
    • 77957035347 scopus 로고
    • Hammer, M., and Champy, J. 1993. Reengineering the Corporation: A Manifesto for Business Revolution, New York: Harper Business.
    • (1993)
    • Hammer, M.1    Champy, J.2
  • 45
    • 33744532494 scopus 로고    scopus 로고
    • Management reactions to technological change: The example of enterprise resource planning
    • DOI 10.1177/0021886305284857
    • Harley, B., Wright, C., Hall, R., and Dery, K. 2006. "Management Reactions to Technological Change:The Example of Enterprise Resource Planning," The Journal of Applied Behavioral Science (42:1), pp. 58-75. (Pubitemid 43812587)
    • (2006) Journal of Applied Behavioral Science , vol.42 , Issue.1 , pp. 58-75
    • Harley, B.1    Wright, C.2    Hall, R.3    Dery, K.4
  • 48
    • 70349801392 scopus 로고    scopus 로고
    • Behaviors, Institutions, and Organizations Across Nations (2nd ed.), London: Sage Publications
    • Hofstede, G. 2001. Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations (2nd ed.), London: Sage Publications.
    • (2001) Culture's Consequences Comparing Values
    • Hofstede, G.1
  • 49
    • 0032628083 scopus 로고    scopus 로고
    • A critical success factors model for erp implementation
    • Holland, C., and Light, B. 1999. "A Critical Success Factors Model for ERP Implementation," IEEE Software (16:3), pp. 30-36.
    • (1999) IEEE Software , vol.16 , Issue.3 , pp. 30-36
    • Holland, C.1    Light, B.2
  • 50
    • 0036778742 scopus 로고    scopus 로고
    • The critical success factors for erp implementation: An organizational fit perspective
    • Hong, K-K, and Kim, Y-G. 2002. "The Critical Success Factors for ERP Implementation: An Organizational Fit Perspective," Information and Management (40:1), pp. 25-40.
    • (2002) Information and Management , vol.40 , Issue.1 , pp. 25-40
    • Hong, K.-K.1    Kim, Y.-G.2
  • 51
    • 0020832097 scopus 로고
    • The measurement of user information satisfaction
    • Ives, B., Olson, M. H., and Baroudi, J. J. 1983. "The Measurement of User Information Satisfaction," Communications of the ACM (26:10), pp. 785-793.
    • (1983) Communications of the ACM , vol.26 , Issue.10 , pp. 785-793
    • Ives, B.1    Olson, M.H.2    Baroudi, J.J.3
  • 52
    • 53349172568 scopus 로고
    • A model of users' perspective on change: The case of information systems technology implementation
    • Joshi, K. 1991. "A Model of Users' Perspective on Change:The Case of Information Systems Technology Implementation," MIS Quarterly (15:2), pp. 229-242.
    • (1991) MIS Quarterly , vol.15 , Issue.2 , pp. 229-242
    • Joshi, K.1
  • 53
    • 0011345476 scopus 로고
    • A casual path model of the overall user attitudes toward the mis function: The case of user information satis-faction
    • Joshi, K. 1992. "A Casual Path Model of the Overall User Attitudes toward the MIS Function: The Case of User Information Satis-faction," Information and Management (22:2), pp. 77-88.
    • (1992) Information and Management , vol.22 , Issue.2 , pp. 77-88
    • Joshi, K.1
  • 54
    • 84974744330 scopus 로고
    • Information systems and organizational change
    • Keen, P. G. W. 1981. "Information Systems and Organizational Change," Communications of the ACM (24:1), pp. 24-33.
    • (1981) Communications of the ACM , vol.24 , Issue.1 , pp. 24-33
    • Keen, P.G.W.1
  • 56
    • 33744828022 scopus 로고    scopus 로고
    • Relative importance of evaluation criteria for enterprise systems: A conjoint study
    • Keil, M., and Tiwana, A. 2006. "Relative Importance of Evaluation Criteria for Enterprise Systems: A Conjoint Study," Information Systems Journal (16:2), pp. 272-262.
    • (2006) Information Systems Journal , vol.16 , Issue.2 , pp. 272-262
    • Keil, M.1    Tiwana, A.2
  • 58
    • 33645514045 scopus 로고    scopus 로고
    • Antecedents of knowledge transfer from consultants to clients in enterprise system implementations
    • Ko, D-G., Kirsch, L. J., and King, W. R. 2005. "Antecedents of Knowledge Transfer from Consultants to Clients in Enterprise System Implementations," MIS Quarterly (29:1), pp. 59-85.
    • (2005) MIS Quarterly , vol.29 , Issue.1 , pp. 59-85
    • Ko, D.-G.1    Kirsch, L.J.2    King, W.R.3
  • 59
    • 69149108468 scopus 로고    scopus 로고
    • Innovating to create it-based new business opportunities at united parcel service
    • Kohli, R. 2007. "Innovating to Create IT-Based New Business Opportunities at United Parcel Service," MIS Quarterly Executive (6:4), pp. 199-210.
    • (2007) MIS Quarterly Executive , vol.6 , Issue.4 , pp. 199-210
    • Kohli, R.1
  • 60
    • 57049163577 scopus 로고    scopus 로고
    • Business value of it: An essay on expanding research directions to keep up with the times
    • Kohli, R., and Grover, V. 2008. "Business Value of IT: An Essay on Expanding Research Directions to Keep up with the Times," Journal of the AIS (9:1), pp. 23-39.
    • (2008) Journal of the AIS , vol.9 , Issue.1 , pp. 23-39
    • Kohli, R.1    Grover, V.2
  • 61
    • 0003621845 scopus 로고    scopus 로고
    • Cambridge, MA:Harvard Business School Press
    • Kotter, J. P. 1996. Leading Change, Cambridge, MA:Harvard Business School Press.
    • (1996) Leading Change
    • Kotter, J.P.1
  • 62
    • 33644667546 scopus 로고    scopus 로고
    • A multilevel model of resistance to information technology implementation
    • Lapointe, L., and Rivard, S. 2005. "A Multilevel Model of Resistance to Information Technology Implementation," MIS Quarterly (29:3), pp. 461-491.
    • (2005) MIS Quarterly , vol.29 , Issue.3 , pp. 461-491
    • Lapointe, L.1    Rivard, S.2
  • 64
    • 14044252060 scopus 로고    scopus 로고
    • Dominant actors, political agendas, and strategic shifts over time: A critical ethnography of an enterprise systems implementation
    • Lee, J. C., and Myers, M. D. 2004. "Dominant Actors, Political Agendas, and Strategic Shifts Over Time:A Critical Ethnography of an Enterprise Systems Implementation," Journal of Strategic Information Systems (13:4), pp. 355-374.
    • (2004) Journal of Strategic Information Systems , vol.13 , Issue.4 , pp. 355-374
    • Lee, J.C.1    Myers, M.D.2
  • 65
    • 33847761422 scopus 로고    scopus 로고
    • Assimilation of enterprise systems: The effect of institutional pressures and the mediating role of top management
    • Liang, H., Saraf, N., Hu, Q., and Xue, Y. 2007. "Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management," MIS Quarterly (31:1), pp. 59-87.
    • (2007) MIS Quarterly , vol.31 , Issue.1 , pp. 59-87
    • Liang, H.1    Saraf, N.2    Hu, Q.3    Xue, Y.4
  • 66
    • 23844533656 scopus 로고    scopus 로고
    • Going beyond 'misfit' as a reason for erp package customization
    • Light, B. 2005. "Going Beyond 'Misfit' as a Reason for ERP Package Customization," Computers in Industry (56:6), pp. 606-619.
    • (2005) Computers in Industry , vol.56 , Issue.6 , pp. 606-619
    • Light, B.1
  • 68
    • 70349662051 scopus 로고    scopus 로고
    • Understanding how project critical success factors affect organizational benefits from enterprise systems
    • Liu, A. Z., and Seddon, P. B. 2009. "Understanding How Project Critical Success Factors Affect Organizational Benefits from Enterprise Systems," Business Process Management Journal (15:5), pp. 716-743.
    • (2009) Business Process Management Journal , vol.15 , Issue.5 , pp. 716-743
    • Liu, A.Z.1    Seddon, P.B.2
  • 69
    • 4043152901 scopus 로고    scopus 로고
    • A framework for evaluating erp implementation choices
    • Luo, W. H., and Strong, D. M. 2004. "A Framework for Evaluating ERP Implementation Choices," IEEE Transactions on Engineering Management (51:3), pp. 322-333.
    • (2004) IEEE Transactions on Engineering Management , vol.51 , Issue.3 , pp. 322-333
    • Luo, W.H.1    Strong, D.M.2
  • 71
    • 0037678804 scopus 로고    scopus 로고
    • The impact of organization size on enterprise resource planning (erp) implementations in the us manufacturing sector
    • Mabert, V. A., Soni, A., and Venkataraman, M. A. 2003b. "The Impact of Organization Size on Enterprise Resource Planning (ERP) Implementations in the US Manufacturing Sector," Omega (31:3), pp. 235-246.
    • (2003) Omega , vol.31 , Issue.3 , pp. 235-246
    • Mabert, V.A.1    Soni, A.2    Venkataraman, M.A.3
  • 72
    • 3242801473 scopus 로고    scopus 로고
    • Technochange management: Using it to drive organizational change
    • Markus, M. L. 2004. "Technochange ManagemenT: Using IT to Drive Organizational Change," Journal of Information Technology (19:1), pp. 4-20.
    • (2004) Journal of Information Technology , vol.19 , Issue.1 , pp. 4-20
    • Markus, M.L.1
  • 73
    • 0034354766 scopus 로고    scopus 로고
    • Learning from adopters' experiences with erp: Problems encountered and success achieved
    • Markus, M. L., Axline, S., Petrie, D., and Tanis, C. 2000. "Learning from Adopters' Experiences with ERP: Problems Encountered and Success Achieved," Journal of Information Technology (15:4), pp. 245-265.
    • (2000) Journal of Information Technology , vol.15 , Issue.4 , pp. 245-265
    • Markus, M.L.1    Axline, S.2    Petrie, D.3    Tanis, C.4
  • 74
    • 0001427198 scopus 로고    scopus 로고
    • Change agentry: The next is frontier
    • Markus, M. L., and Benjamin, R. I. 1996. "Change Agentry:The Next IS Frontier," MIS Quarterly (20:4), pp. 385-407.
    • (1996) MIS Quarterly , vol.20 , Issue.4 , pp. 385-407
    • Markus, M.L.1    Benjamin, R.I.2
  • 75
    • 0002327064 scopus 로고    scopus 로고
    • The enterprise systems experience-from adoption to success
    • R. W. Zmud (ed.), Cincinnati, OH: Pinnaflex Educational Resources
    • Markus, M. L., and Tanis, C. 2000. "The Enterprise Systems Experience-from Adoption to Success," in Framing the Domains of IT Research: Glimpsing the Future through the Past, R. W. Zmud (ed.), Cincinnati, OH: Pinnaflex Educational Resources, pp. 173-207.
    • (2000) Framing the Domains of IT Research Glimpsing the Future Through the Past , pp. 173-207
    • Markus, M.L.1    Tanis, C.2
  • 76
    • 0345460675 scopus 로고    scopus 로고
    • The impact of enterprise information technology adoption on operational performance:an empirical investigation
    • McAfee, A. 2002. "The Impact of Enterprise Information Technology Adoption on Operational Performance:An Empirical Investigation," Production and Operations Management (11:1), pp. 33-53.
    • (2002) Production and Operations Management , vol.11 , Issue.1 , pp. 33-53
    • McAfee, A.1
  • 80
    • 84986172435 scopus 로고    scopus 로고
    • Critical factors for successful implementation of enterprise systems
    • Nah, F. H., Lau, J. L-S., and Kuang, J. H. 2001. "Critical Factors for Successful Implementation of Enterprise Systems," Business Process Management Journal (7:3), pp. 285-296.
    • (2001) Business Process Management Journal , vol.7 , Issue.3 , pp. 285-296
    • Nah, F.H.1    Lau, J.2    L, -S.3    Kuang, J.H.4
  • 82
    • 0003683075 scopus 로고    scopus 로고
    • Object Management Group, Needham, MA, accessed August 2009
    • Object Management Group. 2007. "Unified Modeling Language (UML), Version 2.1.1," Object Management Group, Needham, MA (available online at http://www.omg.org/technology/documents/formal/uml.htm; accessed August 2009
    • (2007) Unified Modeling Language (UML) Version 2.1.1
  • 83
    • 0034339925 scopus 로고    scopus 로고
    • A model of erp project implementation
    • Parr, A., and Shanks, G. 2000. "A Model of ERP Project Implementation," Journal of Information Technology (15:4), pp. 289-303.
    • (2000) Journal of Information Technology , vol.15 , Issue.4 , pp. 289-303
    • Parr, A.1    Shanks, G.2
  • 84
    • 0002184480 scopus 로고    scopus 로고
    • Identification of necessary factors for successful implementation of erp systems
    • O. Ngwenyama, L. D. Introna, M. D. Myers, and J. I. DeGross (eds.), Boston, MA:Kluwer Academic Publishers
    • Parr, A., Shanks, G., and Darke, P. 1999. "Identification of Necessary Factors for Successful Implementation of ERP Systems," in New Information Technologies in Organisational Processes, O. Ngwenyama, L. D. Introna, M. D. Myers, and J. I. DeGross (eds.), Boston, MA:Kluwer Academic Publishers, pp. 99-119.
    • (1999) New Information Technologies in Organisational Processes , pp. 99-119
    • Parr, A.1    Shanks, G.2    Darke, P.3
  • 85
    • 0035611785 scopus 로고    scopus 로고
    • The assimilation of knowledge platforms in organizations: An empirical investigation
    • Purvis, R. L., Sambamurthy, V., and Zmud, R. W. 2001. "The Assimilation of Knowledge Platforms in Organizations: An Empirical Investigation," Organization Science (12:2), pp. 117-135.
    • (2001) Organization Science , vol.12 , Issue.2 , pp. 117-135
    • Purvis, R.L.1    Sambamurthy, V.2    Zmud, R.W.3
  • 87
    • 0036004587 scopus 로고    scopus 로고
    • Assessing the validity of is success models: An empirical test and theoretical analysis
    • Rai, A., Sang, S. S., and Welker, R. B. 2002. "Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis," Information Systems Research (13:1), pp. 50-69.
    • (2002) Information Systems Research , vol.13 , Issue.1 , pp. 50-69
    • Rai, A.1    Sang, S.S.2    Welker, R.B.3
  • 88
    • 0036885543 scopus 로고    scopus 로고
    • An innovation-diffusion view of implementation of enterprise resource planning (erp) systems and development of a research model
    • Rajagopal, P. 2002. "An Innovation-Diffusion View of Implementation of Enterprise Resource Planning (ERP) Systems and Development of a Research Model," Information and Management (40:2), pp. 87-114.
    • (2002) Information and Management , vol.40 , Issue.2 , pp. 87-114
    • Rajagopal, P.1
  • 90
    • 33745011075 scopus 로고    scopus 로고
    • Erp investments and the market value of firms: Toward an understanding of influential erp project variables
    • Ranganathan, C., and Brown, C. V. 2006. "ERP Investments and the Market Value of Firms: Toward an Understanding of Influential ERP Project Variables," Information Systems Research (17:2), pp 145-161.
    • (2006) Information Systems Research , vol.17 , Issue.2 , pp. 145-161
    • Ranganathan, C.1    Brown, C.V.2
  • 92
    • 0036608268 scopus 로고    scopus 로고
    • Learning to implement enterprise systems: An exploratory study of the dialectics of change
    • Robey, D., Ross, J. W., and Boudreau, M-C. 2002. "Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change," Journal of MIS (19:1), pp. 17-46.
    • (2002) Journal of MIS , vol.19 , Issue.1 , pp. 17-46
    • Robey, D.1    Ross, J.W.2    Boudreau, M.-C.3
  • 93
    • 85138744400 scopus 로고    scopus 로고
    • Alignment in enterprise systems implementations: The role of ontological distance
    • R. Agarwal, L. Kirsch, and J. I. De Gross (eds.), Washington DC, December 12-15
    • Rosemann, M., Vessey, I., and Weber, R. 2004. "Alignment in Enterprise Systems Implementations: The Role of Ontological Distance," in Proceedings 25th International Conference on Information Systems, R. Agarwal, L. Kirsch, and J. I. De Gross (eds.), Washington DC, December 12-15, pp. 439-448.
    • (2004) Proceedings 25th International Conference on Information Systems , pp. 439-448
    • Rosemann, M.1    Vessey, I.2    Weber, R.3
  • 94
    • 0034552240 scopus 로고    scopus 로고
    • The erp revolution: Surviving versus thriving
    • Ross, J. W., and Vitale, M. 2000. "The ERP Revolution: Surviving Versus Thriving," Information Systems Frontiers (2:2), pp. 233-241.
    • (2000) Information Systems Frontiers , vol.2 , Issue.2 , pp. 233-241
    • Ross, J.W.1    Vitale, M.2
  • 96
    • 0032632415 scopus 로고    scopus 로고
    • The relationship between total quality management practices and operational performance
    • Samson, D., and Terziovski, M. 1999. "The Relationship between Total Quality Management Practices and Operational Performance," Journal of Operations Management (17:4), pp. 393-409.
    • (1999) Journal of Operations Management , vol.17 , Issue.4 , pp. 393-409
    • Samson, D.1    Terziovski, M.2
  • 97
    • 77957085633 scopus 로고    scopus 로고
    • accessed June 2008
    • SAP. 2006. "Caterpillar Logistics Services Inc." (http://www.sap.com/usa/industries/automotive/pdf/CS-Caterpillar-Logistics- Services.pdf; accessed June 2008
    • (2006) Caterpillar Logistics Services Inc.
  • 98
    • 77957099642 scopus 로고    scopus 로고
    • Sapphire, Orlando USA accessed August 2009
    • SAP. 2008. "Evolving to a Business Process Platform with SAP Solutions, Sapphire, Orlando USA" (available online at http://www.sap.com/ community/showdetail.epx?itemID=13327; accessed August 2009).
    • (2008) Evolving to A Business Process Platform with SAP Solutions
  • 99
    • 0043032763 scopus 로고    scopus 로고
    • Using a case study to test the role of three key social enablers in erp implementation
    • Sarker, S., and Lee, A. S. 2003. "Using a Case Study to Test the Role of Three Key Social Enablers in ERP Implementation," Information and Management (40:8), pp. 813-829.
    • (2003) Information and Management , vol.40 , Issue.8 , pp. 813-829
    • Sarker, S.1    Lee, A.S.2
  • 101
    • 0002651957 scopus 로고    scopus 로고
    • Making erp a success, using process models to achieve positive results
    • Scheer, A. W., and Haberman, F. 2000. "Making ERP a Success, Using Process Models to Achieve Positive Results," Communications of the ACM (43:4), pp. 57-62.
    • (2000) Communications of the ACM , vol.43 , Issue.4 , pp. 57-62
    • Scheer, A.W.1    Haberman, F.2
  • 102
    • 0042713165 scopus 로고    scopus 로고
    • The foxmeyer drugs' bankruptcy:was it a failure of erp?
    • Milwaukee, WI
    • Scott, J. E. 1999. "The FoxMeyer Drugs' Bankruptcy:Was it a Failure of ERP?," in Proceedings of the Fifth Americas Conference on Information Systems, Milwaukee, WI, pp. 223-225(available online at http://aisel.aisnet.org/ amcis1999/80
    • (1999) Proceedings of the Fifth Americas Conference on Information Systems , pp. 223-225
    • Scott, J.E.1
  • 103
    • 0041375495 scopus 로고    scopus 로고
    • Managing risks in enterprise systems implementations
    • Scott, J. E., and Vessey, I. 2002. "Managing Risks in Enterprise Systems Implementations," Communications of the ACM (45:4), pp. 74-81.
    • (2002) Communications of the ACM , vol.45 , Issue.4 , pp. 74-81
    • Scott, J.E.1    Vessey, I.2
  • 104
    • 33646003581 scopus 로고    scopus 로고
    • formance," 2006. "Caterpillar Logistics Services Inc." accessed June 2008). SAP. 2008
    • formance," Journal of Operations Management (17:4), pp.393-409. SAP. 2006. "Caterpillar Logistics Services Inc." (http://www.sap.com/usa/ industries/automotive/pdf/CS-Caterpillar-Logistics-Services.pdf; accessed June 2008). SAP. 2008.
    • , vol.17 , Issue.4 , pp. 393-409
  • 105
    • 77957099642 scopus 로고    scopus 로고
    • Sapphire, Orlando USA accessed August 2009
    • "Evolving to a Business Process Platform with SAP Solutions, Sapphire, Orlando USA" (available online at http://www.sap.com/community/ showdetail.epx?itemID=13327;accessed August 2009).
    • Evolving to A Business Process Platform with SAP Solutions
  • 106
    • 0043032763 scopus 로고    scopus 로고
    • Using a case study to test the role of three key social enablers in erp implementation
    • Sarker, S., and Lee, A. S. 2003. "Using a Case Study to Test the Role of Three Key Social Enablers in ERP Implementation,"Information and Management (40:8), pp. 813-829.
    • (2003) Information and Management , vol.40 , Issue.8 , pp. 813-829
    • Sarker, S.1    Lee, A.S.2
  • 108
    • 0002651957 scopus 로고    scopus 로고
    • Making erp a success, using process models to achieve positive results
    • Scheer, A. W., and Haberman, F. 2000. "Making ERP a Success, Using Process Models to Achieve Positive Results," Com-munications of the ACM (43:4), pp. 57-62.
    • (2000) Com-munications of the ACM , vol.43 , Issue.4 , pp. 57-62
    • Scheer, A.W.1    Haberman, F.2
  • 109
    • 0042713165 scopus 로고    scopus 로고
    • The foxmeyer drugs' bankruptcy:was it a failure of erp?
    • Milwaukee, WI
    • Scott, J. E. 1999. "The FoxMeyer Drugs' Bankruptcy:Was it a Failure of ERP?," in Proceedings of the Fifth Americas Conference on Information Systems, Milwaukee, WI, pp. 223-225 (available online at http://aisel.aisnet. org/amcis1999/80
    • (1999) Proceedings of the Fifth Americas Conference on Information Systems , pp. 223-225
    • Scott, J.E.1
  • 110
    • 0041375495 scopus 로고    scopus 로고
    • Managing risks in enterprise systems implementations
    • Scott, J. E., and Vessey, I. 2002. "Managing Risks in Enterprise Systems Implementations," Communications of the ACM (45:4), pp. 74-81.
    • (2002) Communications of the ACM , vol.45 , Issue.4 , pp. 74-81
    • Scott, J.E.1    Vessey, I.2
  • 111
    • 85113694390 scopus 로고    scopus 로고
    • A factor and structural equation analysis of the enterprise systems success measurement model
    • R. Agarwal, L. Kirsch, and J. I. DeGross (eds.), Washington, DC, December 12-15
    • Sedera, D., and Gable, G. 2004. "A Factor and Structural Equation Analysis of the Enterprise Systems Success Measurement Model," in Proceedings of the 25th International Conference on Information Systems, R. Agarwal, L. Kirsch, and J. I. DeGross (eds.), Washington, DC, December 12-15, pp. 449-464.
    • (2004) Proceedings of the 25th International Conference on Information Systems , pp. 449-464
    • Sedera, D.1    Gable, G.2
  • 113
    • 0038380186 scopus 로고    scopus 로고
    • A comprehensive framework for assessing and managing the benefits of enterprise systems: The business manager's perspective
    • Shang, S., and Seddon, P. B. 2002. "A Comprehensive Framework for Assessing and Managing the Benefits of Enterprise Systems: The Business Manager's Perspective," Information Systems Journal (12:4), pp. 271-299.
    • (2002) Information Systems Journal , vol.12 , Issue.4 , pp. 271-299
    • Shang, S.1    Seddon, P.B.2
  • 114
    • 30344443432 scopus 로고    scopus 로고
    • Severity assessment of erp-organization misalignment: Honing on in ontological structure and context specificity
    • R. D. Galliers, L. Applegate, and J. I. DeGross (eds.), Barcelona, Spain, December 15-18
    • Sia, S. K., and Soh, C. 2002. "Severity Assessment of ERP-Organization MisalignmenT: Honing on in Ontological Structure and Context Specificity," in Proceedings of the 23rd International Conference on Information Systems, R. D. Galliers, L. Applegate, and J. I. DeGross (eds.), Barcelona, Spain, December 15-18, pp. 723-729 (available online at http://aisel.aisnet.org/icis2002/70
    • (2002) Proceedings of the 23rd International Conference on Information Systems , pp. 723-729
    • Sia, S.K.1    Soh, C.2
  • 115
    • 35648989968 scopus 로고    scopus 로고
    • An assessment of package-organization misalignment: Institutional and ontological structures
    • Sia, S. K., and Soh, C. 2007. "An Assessment of Package-Organization MisalignmenT: Institutional and Ontological Structures," European Journal of Information Systems (16:5), pp. 568-583.
    • (2007) European Journal of Information Systems , vol.16 , Issue.5 , pp. 568-583
    • Sia, S.K.1    Soh, C.2
  • 117
    • 0034825984 scopus 로고    scopus 로고
    • Evaluating enterprise resource planning (erp) systems using an interpretive approach
    • ACM SIGCPR Conference on Computer Personnel Research, April, New York: ACM Press
    • Skok, W., and Legge, M. 2001. "Evaluating Enterprise Resource Planning (ERP) Systems Using an Interpretive Approach," Proceedings of the 2001 ACM SIGCPR Conference on Computer Personnel Research, April, New York: ACM Press, pp. 189-197.
    • (2001) Proceedings of the 2001 , pp. 189-197
    • Skok, W.1    Legge, M.2
  • 118
    • 0037811298 scopus 로고    scopus 로고
    • Erp modeling: A comprehensive approach
    • Soffer, P., Golany, B., and Dori, D. 2003. "ERP Modeling: A Comprehensive Approach," Information Systems (28:6), pp. 673-690.
    • (2003) Information Systems , vol.28 , Issue.6 , pp. 673-690
    • Soffer, P.1    Golany, B.2    Dori, D.3
  • 119
    • 0002227327 scopus 로고    scopus 로고
    • Cultural fits and misfits: Is erp a universal solution?
    • Soh, C., Kien, S. S., and Tay-Yap, J. 2000. "Cultural Fits and Misfits: Is ERP a Universal Solution?," Communications of the ACM (43:4), pp. 47-51.
    • (2000) Communications of the ACM , vol.43 , Issue.4 , pp. 47-51
    • Soh, C.1    Kien, S.S.2    Tay-Yap, J.3
  • 120
    • 35648960981 scopus 로고    scopus 로고
    • The challenges of implementing 'vanilla' versions of enterprise systems
    • Soh, C., and Sia, S. K. 2005. "The Challenges of Implementing 'Vanilla' Versions of Enterprise Systems," MIS Quarterly Executive (4:3), pp. 373-384.
    • (2005) MIS Quarterly Executive , vol.4 , Issue.3 , pp. 373-384
    • Soh, C.1    Sia, S.K.2
  • 122
    • 0034970801 scopus 로고    scopus 로고
    • The impact of critical success factors across the stages of enterprise resource planning implementations
    • Los Alamitos, CA:IEEE Press
    • Somers, T. M., and Nelson, K. 2001. "The Impact of Critical Success Factors across the Stages of Enterprise Resource Planning Implementations," in Proceedings of the 34th Hawaii International Conference on System Sciences, Los Alamitos, CA:IEEE Press.
    • (2001) Proceedings of the 34th Hawaii International Conference on System Sciences
    • Somers, T.M.1    Nelson, K.2
  • 123
    • 0037448862 scopus 로고    scopus 로고
    • The impact of strategy and integration mechanisms on enterprise system value:empirical evidence from manufacturing firms
    • Somers, T. M., and Nelson, K. G. 2003. "The Impact of Strategy and Integration Mechanisms on Enterprise System Value:Empirical Evidence from Manufacturing Firms," European Journal of Operational Research (146:2), pp. 315-338.
    • (2003) European Journal of Operational Research , vol.146 , Issue.2 , pp. 315-338
    • Somers, T.M.1    Nelson, K.G.2
  • 124
    • 0346151193 scopus 로고    scopus 로고
    • A taxonomy of players and activities across the erp project life cycle
    • Somers, T. M., and Nelson, K. G. 2004. "A Taxonomy of Players and Activities across the ERP Project Life Cycle," Information and Management (41:3), pp. 257-278.
    • (2004) Information and Management , vol.41 , Issue.3 , pp. 257-278
    • Somers, T.M.1    Nelson, K.G.2
  • 125
    • 84870962650 scopus 로고    scopus 로고
    • Assessing business benefits from erp systems: An improved erp benefits framework
    • Montreal, Canada
    • Staehr, L. 2007. "Assessing Business Benefits from ERP Systems: An Improved ERP Benefits Framework," in Proceedings of the 28th International Conference on Information Systems, Montreal, Canada (available online at http://aisel.aisnet.org/icis2007/36
    • (2007) Proceedings of the 28th International Conference on Information Systems
    • Staehr, L.1
  • 126
    • 33846079364 scopus 로고    scopus 로고
    • Understanding the business benefits of erp systems
    • R. Ramsower and J. Windsor (eds.), Dallas, TX, August 9-11
    • Staehr, L., Shanks, G., and Seddon, P. 2002. "Understanding the Business Benefits of ERP Systems," in Proceedings of the 8th Americas Conference on Information Systems, R. Ramsower and J. Windsor (eds.), Dallas, TX, August 9-11, pp. 899-906.
    • (2002) Proceedings of the 8th Americas Conference on Information Systems , pp. 899-906
    • Staehr, L.1    Shanks, G.2    Seddon, P.3
  • 128
    • 17544388826 scopus 로고    scopus 로고
    • A roadmap for enterprise system implementation
    • Strong, D. M., and Volkoff, O. 2004. "A Roadmap for Enterprise System Implementation," Computer (37:6), pp. 22-29.
    • (2004) Computer , vol.37 , Issue.6 , pp. 22-29
    • Strong, D.M.1    Volkoff, O.2
  • 129
    • 0034340029 scopus 로고    scopus 로고
    • Risk factors in enterprise-wide/erp projects
    • Sumner, M. 2000. "Risk Factors in Enterprise-Wide/ERP Projects," Journal of Information Technology (15:4), pp. 317-327.
    • (2000) Journal of Information Technology , vol.15 , Issue.4 , pp. 317-327
    • Sumner, M.1
  • 130
    • 0034434774 scopus 로고    scopus 로고
    • Executives' perceptions of the business value of information technology: A process orientated approach
    • Tallon, P., Kraemer, K., and Gurbaxani, V. 2000. "Executives' Perceptions of the Business Value of Information Technology:A Process Orientated Approach," Journal of Management Information Systems (16:4), pp. 145-173.
    • (2000) Journal of Management Information Systems , vol.16 , Issue.4 , pp. 145-173
    • Tallon, P.1    Kraemer, K.2    Gurbaxani, V.3
  • 131
    • 73549120882 scopus 로고
    • Understanding information technology usage: A test of competing models
    • Taylor, S., and Todd, P. 1995. "Understanding Information Technology Usage:A Test of Competing Models," Information Systems Research (6:2), pp. 144-176.
    • (1995) Information Systems Research , vol.6 , Issue.2 , pp. 144-176
    • Taylor, S.1    Todd, P.2
  • 132
    • 0037448859 scopus 로고    scopus 로고
    • Enterprise resource planning: Implementation procedures and critical success factors
    • Umble, E. J., Haft, R. R., and Umble, M. M. 2003. "Enterprise Resource Planning: Implementation Procedures and Critical Success Factors," European Journal of Operational Research (146:2), pp. 241-257.
    • (2003) European Journal of Operational Research , vol.146 , Issue.2 , pp. 241-257
    • Umble, E.J.1    Haft, R.R.2    Umble, M.M.3
  • 135
    • 58149462493 scopus 로고    scopus 로고
    • Exploring the importance of participation in the post-implementation period of an es project: A neglected area
    • Wagner, E. L., and Newell, S. 2007. "Exploring the Importance of Participation in the Post-Implementation Period of an ES ProjecT: A Neglected Area," Journal of the AIS (8:10), pp. 508-524.
    • (2007) Journal of the AIS , vol.8 , Issue.10 , pp. 508-524
    • Wagner, E.L.1    Newell, S.2
  • 137
    • 0012903874 scopus 로고    scopus 로고
    • Analyzing the past to prepare for the future:writing a literature review
    • Webster, J., and Watson, R. T. 2002. "Analyzing the Past to Prepare for the Future:Writing a Literature Review," MIS Quarterly (26:2), pp. xiii-xxiii.
    • (2002) MIS Quarterly , vol.26 , Issue.2 , pp. 13-23
    • Webster, J.1    Watson, R.T.2
  • 138
    • 28244439910 scopus 로고    scopus 로고
    • Understanding misalignment and cascading change of erp implementation: A stage view of process analysis
    • Wei, H. L., Wang, E. T. G., and Ju, P. H. 2005. "Understanding Misalignment and Cascading Change of ERP Implementation: A Stage View of Process Analysis," European Journal of Information Systems (14:4), pp. 324-334.
    • (2005) European Journal of Information Systems , vol.14 , Issue.4 , pp. 324-334
    • Wei, H.L.1    Wang, E.T.G.2    Ju, P.H.3
  • 139
    • 0001822595 scopus 로고    scopus 로고
    • An empirical investigation of the factors affecting data warehousing success
    • Wixom, B. H., and Watson, H. J. 2001. "An Empirical Investigation of the Factors Affecting Data Warehousing Success," MIS Quarterly (25:1), pp. 17-41.
    • (2001) MIS Quarterly , vol.25 , Issue.1 , pp. 17-41
    • Wixom, B.H.1    Watson, H.J.2
  • 140
    • 33846044671 scopus 로고    scopus 로고
    • Measuring erp success: The key-users' viewpoint of the erp to produce a viable is in the organization
    • Wu, J-H, and Wang, Y-M. 2007. "Measuring ERP Success: The Key-Users' Viewpoint of the ERP to Produce a Viable IS in the Organization," Computers in Human Behavior (23:3), pp. 1582-1596.
    • (2007) Computers in Human Behavior , vol.23 , Issue.3 , pp. 1582-1596
    • Wu, J.-H.1    Wang, Y.-M.2
  • 141
    • 77957098827 scopus 로고    scopus 로고
    • Benefits and key project success factors from enterprise systems implementations: Lessons from sapphire
    • Yang, S., and Seddon, P. B. 2004. "Benefits and Key Project Success Factors from Enterprise Systems Implementations: Lessons from Sapphire 2003," in Proceedings of the Australasian Conference on Information Systems (available online at http://aisel.aisnet.org/acis2004/27
    • (2004) Proceedings of the Australasian Conference on Information Systems 2003
    • Yang, S.1    Seddon, P.B.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.