Assessing and managing the benefits of enterprise systems: The business manager's perspective

Information Systems Journal

Volumn 12, Issue 4, 2002, Pages 271-299

  Shang, S ^a   Seddon, P B ^a  

^a UNIVERSITY OF MELBOURNE   (Australia)

Author keywords

Business benefits; Enterprise systems; ERP systems; IS effectiveness; IT infrastructure benefits; Managerial benefits; Operational benefits; Organizational benefits; Perceived net benefit flow; Strategic benefits

Indexed keywords

ORGANIZATIONAL BENEFITS;

COMPUTER SOFTWARE; ENTERPRISE RESOURCE PLANNING; GRAPH THEORY; INVESTMENTS; STRATEGIC PLANNING; WORLD WIDE WEB;

INFORMATION TECHNOLOGY;

EID: 0038380186     PISSN: 13501917     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2575.2002.00132.x     Document Type: Review

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