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Volumn 8, Issue 10, 2007, Pages 508-524

Exploring the importance of participation in the post-implementation period of an ES project: A neglected area

Author keywords

Enterprise systems; ERP; Implementation; Participatory design; Post implementation; User involvement; User participation

Indexed keywords

ENTERPRISE SOFTWARE;

EID: 58149462493     PISSN: 15583457     EISSN: 15369323     Source Type: Journal    
DOI: 10.17705/1jais.00142     Document Type: Article
Times cited : (102)

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