메뉴 건너뛰기




Volumn , Issue , 2006, Pages

A change-management model for the implementation and upgrade of ERP systems

Author keywords

Change management; Continuous change; Enterprise resource planning; Enterprise systems; ERP; IT driven change

Indexed keywords

BUSINESS PROCESS RE-ENGINEERING; CHANGE MANAGEMENT; CONTINUOUS CHANGE; ENTERPRISE RESOURCE PLANNING SYSTEMS; ENTERPRISE SYSTEM; ERP SYSTEM; FACILITATING CONDITIONS; IT DRIVEN CHANGE; IT INNOVATION;

EID: 84869143773     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (12)

References (59)
  • 1
    • 84869122390 scopus 로고    scopus 로고
    • Australian Bureau of Statistics, Cat. 6209.0
    • Australian Bureau of Statistics (2004). Labour Mobility Survey. Cat. 6209.0 pp.1-48.
    • (2004) Labour Mobility Survey , pp. 1-48
  • 3
    • 0034295249 scopus 로고    scopus 로고
    • Creating a fit between BPR and IT infrastructure: A proposed framework for effective implementation
    • Al-Mashari, M. and M. Zairi (2000). "Creating a fit between BPR and IT infrastructure: A proposed framework for effective implementation." International Journal Of Flexible Manufacturing Systems 12(4): 253-274.
    • (2000) International Journal of Flexible Manufacturing Systems , vol.12 , Issue.4 , pp. 253-274
    • Al-Mashari, M.1    Zairi, M.2
  • 7
    • 0033738492 scopus 로고    scopus 로고
    • Prescriptions for Managing Change: A Survey of Their Effects in Projects to Implement Collaborative Working Between Organisations
    • Boddy, D. and D. Macbeth (2000). "Prescriptions for Managing Change: A Survey of Their Effects in Projects to Implement Collaborative Working Between Organisations." International Journal of Project Management 18: 297-306.
    • (2000) International Journal of Project Management , vol.18 , pp. 297-306
    • Boddy, D.1    Macbeth, D.2
  • 9
    • 24744468116 scopus 로고    scopus 로고
    • Understanding the Role of Vision in Project Success
    • Christenson, D. and D. H. T. Walker (2004). "Understanding the Role of Vision in Project Success." Project Management Journal 35(3): 39-52.
    • (2004) Project Management Journal , vol.35 , Issue.3 , pp. 39-52
    • Christenson, D.1    Walker, D.H.T.2
  • 10
    • 0000759402 scopus 로고    scopus 로고
    • Building change-readiness capabilities in the IS organisation: Insights from the Bell Atlantic experience
    • Clark, C. E., N. C. Cavanaugh, C. V. Brown, et al. (1997). "Building change-readiness capabilities in the IS organisation: Insights from the Bell Atlantic experience." MIS Quarterly: 425-454.
    • (1997) MIS Quarterly , pp. 425-454
    • Clark, C.E.1    Cavanaugh, N.C.2    Brown, C.V.3
  • 12
    • 49149116092 scopus 로고
    • Computer Self-Efficacy: Development of a Measure and Initial Test
    • Compeau, D. R. and C. A. Higgins (1995). "Computer Self-Efficacy: Development of a Measure and Initial Test." MIS Quarterly 19(2): 189-212.
    • (1995) MIS Quarterly , vol.19 , Issue.2 , pp. 189-212
    • Compeau, D.R.1    Higgins, C.A.2
  • 13
    • 0001515605 scopus 로고
    • Information Technology Implementation Research: A Technological Diffusion Approach
    • Cooper, R. and R. Zmud (1990). "Information Technology Implementation Research: A Technological Diffusion Approach." Management Science 36(2): 123-139.
    • (1990) Management Science , vol.36 , Issue.2 , pp. 123-139
    • Cooper, R.1    Zmud, R.2
  • 17
    • 53349116885 scopus 로고
    • Reengineering: Business Change of Mythic Proportions?
    • Davenport, T. H. and D. B. Stoddard (1994). "Reengineering: Business Change of Mythic Proportions?" MIS Quarterly 18(2): 121-128.
    • (1994) MIS Quarterly , vol.18 , Issue.2 , pp. 121-128
    • Davenport, T.H.1    Stoddard, D.B.2
  • 20
    • 84985323027 scopus 로고
    • Business Process Reengineering in Theory and Practice: Business Paradise Regained?
    • Grint, K. and L. P. Willcocks (1995). "Business Process Reengineering in Theory and Practice: Business Paradise Regained?" New Technology Work and Employment 10(2): 99-109.
    • (1995) New Technology Work and Employment , vol.10 , Issue.2 , pp. 99-109
    • Grint, K.1    Willcocks, L.P.2
  • 21
    • 0033080004 scopus 로고    scopus 로고
    • From Business Reengineering to Business Process Change Management: A Longitudinal Study of Trends and Practices
    • Grover, V. (1999). "From Business Reengineering to Business Process Change Management: A Longitudinal Study of Trends and Practices." IEEE Transactions on Engineering Management 46(1): 36-46.
    • (1999) IEEE Transactions On Engineering Management , vol.46 , Issue.1 , pp. 36-46
    • Grover, V.1
  • 26
    • 0442326075 scopus 로고    scopus 로고
    • Total quality management and business process re-engineering: A study of incremental and radical approaches to change management at BTNI
    • Hill, F. M. and L. K. Collins (1999). "Total quality management and business process re-engineering: A study of incremental and radical approaches to change management at BTNI." Total Quality Management 10(1): 37-45.
    • (1999) Total Quality Management , vol.10 , Issue.1 , pp. 37-45
    • Hill, F.M.1    Collins, L.K.2
  • 28
    • 2942603016 scopus 로고    scopus 로고
    • Strategies for the adaptation of ERP systems
    • Ho, C. F., W. H. Wu and Y. M. Tai (2004). "Strategies for the adaptation of ERP systems." Industrial Management & Data Systems 104(3-4): 234-251.
    • (2004) Industrial Management & Data Systems , vol.104 , Issue.3-4 , pp. 234-251
    • Ho, C.F.1    Wu, W.H.2    Tai, Y.M.3
  • 29
    • 0011304119 scopus 로고
    • Empirical Testing the Impact of User Involvement on DSS Success
    • Igbaria, M. and T. Guimaraes (1994). "Empirical Testing the Impact of User Involvement on DSS Success." Omega 22(2): 157-172.
    • (1994) Omega , vol.22 , Issue.2 , pp. 157-172
    • Igbaria, M.1    Guimaraes, T.2
  • 30
    • 0011756387 scopus 로고    scopus 로고
    • Ranking of System Implementation Success Factors
    • Jiang, J., G. Klein and J. Balloun (1996). "Ranking of System Implementation Success Factors." Project Management Journal 27: 49-53.
    • (1996) Project Management Journal , vol.27 , pp. 49-53
    • Jiang, J.1    Klein, G.2    Balloun, J.3
  • 31
    • 53349172568 scopus 로고
    • A Model of Users' Perspective on Change: The Case of Information Systems Technology Implementation
    • June 1991
    • Joshi, K. (1991). "A Model of Users' Perspective on Change: The Case of Information Systems Technology Implementation." MIS Quarterly: June 1991: 229-242.
    • (1991) MIS Quarterly , pp. 229-242
    • Joshi, K.1
  • 32
    • 0033348024 scopus 로고    scopus 로고
    • Transition and Change During the Implementation of a Computer-Based Manufacturing Process Planning System: An Analysis of Using the Equity Implementation Model
    • Joshi, K. and T.W. Lauer (1999). "Transition and Change During the Implementation of a Computer-Based Manufacturing Process Planning System: An Analysis of Using the Equity Implementation Model." IEEE Transactions on Engineering Management 46(4): 407-416.
    • (1999) IEEE Transactions On Engineering Management , vol.46 , Issue.4 , pp. 407-416
    • Joshi, K.1    Lauer, T.W.2
  • 33
    • 0001841217 scopus 로고    scopus 로고
    • Business Process Change: A Study of Methodologies, Techniques, and Tools
    • Kettinger, W. J. and J. T. C. Teng (1997). "Business Process Change: A Study of Methodologies, Techniques, and Tools." MIS Quarterly: 55-79.
    • (1997) MIS Quarterly , pp. 55-79
    • Kettinger, W.J.1    Teng, J.T.C.2
  • 34
    • 0041049144 scopus 로고    scopus 로고
    • The Challenge of Innovation Implementation
    • Klein, K. J. and J. S. Sorra (1996). "The Challenge of Innovation Implementation." Academy of Management Review 21(4): 1055-1080.
    • (1996) Academy of Management Review , vol.21 , Issue.4 , pp. 1055-1080
    • Klein, K.J.1    Sorra, J.S.2
  • 35
    • 0002324201 scopus 로고
    • Leading Change: Why Transformation Efforts Fail
    • Kotter, J. P. (1995). "Leading Change: Why Transformation Efforts Fail." Harvard Business Review: 59-67.
    • (1995) Harvard Business Review , pp. 59-67
    • Kotter, J.P.1
  • 36
    • 21144468422 scopus 로고
    • Application of Cognitive, Skill-Based, and Affective Theories of Learning Outcomes to New Methods of Training Evaluation
    • Kraiger, K., J. K. Ford and E. Salas (1993). "Application of Cognitive, Skill-Based, and Affective Theories of Learning Outcomes to New Methods of Training Evaluation." Journal of Applied Psychology 78(2): 311-328.
    • (1993) Journal of Applied Psychology , vol.78 , Issue.2 , pp. 311-328
    • Kraiger, K.1    Ford, J.K.2    Salas, E.3
  • 37
    • 0032139882 scopus 로고    scopus 로고
    • Implementing a Client/Server System in Korean Organisations: Interrelated IT Innovation Perspective
    • Lee, G.H. and Y.G. Kim (1998). "Implementing a Client/Server System in Korean Organisations: Interrelated IT Innovation Perspective." IEEE Transactions on Engineering Management 45(3): 287-295.
    • (1998) IEEE Transactions On Engineering Management , vol.45 , Issue.3 , pp. 287-295
    • Lee, G.H.1    Kim, Y.G.2
  • 39
    • 18844412952 scopus 로고    scopus 로고
    • Enterprise Resource Planning and Organisational Innovation: A Management Perspective
    • McAdam, R. and A. Galloway (2005). "Enterprise Resource Planning and Organisational Innovation: A Management Perspective." Industrial Management & Data Systems 105(3-4): 280-290.
    • (2005) Industrial Management & Data Systems , vol.105 , Issue.3-4 , pp. 280-290
    • McAdam, R.1    Galloway, A.2
  • 40
    • 85106245415 scopus 로고    scopus 로고
    • Guidelines for Managing Change: A Study of Their Effects on the Implementation of New Information Technology Projects in Organisations
    • McNish, M. (2001). "Guidelines for Managing Change: A Study of Their Effects on the Implementation of New Information Technology Projects in Organisations." Journal of Change Management 2(3): 201-211.
    • (2001) Journal of Change Management , vol.2 , Issue.3 , pp. 201-211
    • McNish, M.1
  • 41
    • 85024255776 scopus 로고
    • Effects of Feedback and Cognitive Playfulness on Performance in Microcomputer Software Training
    • Martocchio, J. J. and J. Webster (1992). "Effects of Feedback and Cognitive Playfulness on Performance in Microcomputer Software Training." Personnel Psychology 45: 553-578.
    • (1992) Personnel Psychology , vol.45 , pp. 553-578
    • Martocchio, J.J.1    Webster, J.2
  • 44
    • 0037212303 scopus 로고    scopus 로고
    • Implementing Enterprise Resource Planning and Knowledge Management Systems in Tandem: Fostering Efficiency and Innovation Complementarity
    • Newell, S., J. C. Huang, R. D. Galliers, et al. (2003). "Implementing Enterprise Resource Planning and Knowledge Management Systems in Tandem: Fostering Efficiency and Innovation Complementarity." Information and Organisation 13: 25-52
    • (2003) Information and Organisation , vol.13 , pp. 25-52
    • Newell, S.1    Huang, J.C.2    Galliers, R.D.3
  • 45
    • 12144283851 scopus 로고    scopus 로고
    • The state of business process reengineering: A search for success factors
    • Paper, D. and R. D. Chang (2005). "The state of business process reengineering: A search for success factors." Total Quality Management & Business Excellence 16(1): 121-133.
    • (2005) Total Quality Management & Business Excellence , vol.16 , Issue.1 , pp. 121-133
    • Paper, D.1    Chang, R.D.2
  • 47
    • 0001940135 scopus 로고    scopus 로고
    • Factors that influence the social dimension of alignment between business and information technology objectives
    • Reich, B. H. and I. Benbasat (2000). "Factors that influence the social dimension of alignment between business and information technology objectives." MIS Quarterly 24(1): 81-113.
    • (2000) MIS Quarterly , vol.24 , Issue.1 , pp. 81-113
    • Reich, B.H.1    Benbasat, I.2
  • 48
    • 0036608268 scopus 로고    scopus 로고
    • Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
    • Robey, D., J. W. Ross and M.-C. Boudreau (2002). "Learning to Implement Enterprise Systems: an Exploratory Study of the Dialectics of Change." Journal of Management Information Systems 19(1): 17-46.
    • (2002) Journal of Management Information Systems , vol.19 , Issue.1 , pp. 17-46
    • Robey, D.1    Ross, J.W.2    Boudreau, M.-C.3
  • 49
    • 85008016945 scopus 로고    scopus 로고
    • Surprising Facts About Implementing ERP
    • Ross, J. W. (1999). "Surprising Facts About Implementing ERP." IT Professional 1(4): 65-68.
    • (1999) IT Professional , vol.1 , Issue.4 , pp. 65-68
    • Ross, J.W.1
  • 50
    • 14644390197 scopus 로고    scopus 로고
    • The application of change management theory to HR portal implementation in subsidiaries of multinational corporations
    • Ruta, C. D. (2005). "The application of change management theory to HR portal implementation in subsidiaries of multinational corporations." Human Resource Management 44(1): 35-53.
    • (2005) Human Resource Management , vol.44 , Issue.1 , pp. 35-53
    • Ruta, C.D.1
  • 52
    • 0042761756 scopus 로고    scopus 로고
    • Complementary investment in change management and IT investment payoff
    • Sherer, S. A., R. Kohli and A. Baron (2003). "Complementary investment in change management and IT investment payoff." Information Systems Frontiers 5(3): 321-333.
    • (2003) Information Systems Frontiers , vol.5 , Issue.3 , pp. 321-333
    • Sherer, S.A.1    Kohli, R.2    Baron, A.3
  • 53
    • 8444229162 scopus 로고    scopus 로고
    • Evaluating Enterprise Resource Planning (ERP) Systems Using an Interpretive Approach
    • Skok, W. and M. Legge (2002). "Evaluating Enterprise Resource Planning (ERP) Systems Using an Interpretive Approach." Knowledge and Process Management 9(2): 72-82.
    • (2002) Knowledge and Process Management , vol.9 , Issue.2 , pp. 72-82
    • Skok, W.1    Legge, M.2
  • 55
    • 0001547680 scopus 로고    scopus 로고
    • Training and Development in Work Organisations
    • Tannenbaum, S. I. and G. Yukl (2002). "Training and Development in Work Organisations." Annual Review of Psychology 43: 399-441.
    • (2002) Annual Review of Psychology , vol.43 , pp. 399-441
    • Tannenbaum, S.I.1    Yukl, G.2
  • 56
    • 9744246034 scopus 로고    scopus 로고
    • Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and their Role in Technology Acceptance and Usage Behavior
    • Venkatesh, V. and M. G. Morris (2000). "Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and their Role in Technology Acceptance and Usage Behavior." MIS Quarterly 24(1): 115-139.
    • (2000) MIS Quarterly , vol.24 , Issue.1 , pp. 115-139
    • Venkatesh, V.1    Morris, M.G.2
  • 57
    • 0034131551 scopus 로고    scopus 로고
    • Predictors and Outcomes of Openness to Changes in Reorganizing the Workplace
    • Wanberg, C. and J. Banas (2000). "Predictors and Outcomes of Openness to Changes in Reorganizing the Workplace." Journal of Applied Psychology 85(1): 132-142.
    • (2000) Journal of Applied Psychology , vol.85 , Issue.1 , pp. 132-142
    • Wanberg, C.1    Banas, J.2
  • 58
    • 0003008099 scopus 로고    scopus 로고
    • ERP Training Stinks
    • Wheatley, M. (2000) "ERP Training Stinks." CIO Magazine Volume, DOI: http://www.cio.com/archive/060100_erp.html
    • (2000) CIO Magazine
    • Wheatley, M.1
  • 59
    • 0000357578 scopus 로고    scopus 로고
    • Information Technology and Radical Reengineering: Emerging Issues in Major Projects
    • Willcocks, L. P. and W. L. Currie (1996). "Information Technology and Radical Reengineering: Emerging Issues in Major Projects." European Journal of Wosrk and Organisational Psychology 5(3): 325-350.
    • (1996) European Journal of Wosrk and Organisational Psychology , vol.5 , Issue.3 , pp. 325-350
    • Willcocks, L.P.1    Currie, W.L.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.