Open process innovation: The impact of personnel resource scarcity on the involvement of customers and consultants in public sector BPM

Business Process Management Journal

Volumn 16, Issue 3, 2010, Pages 377-393

  Niehaves, Bjoern ^a,b  

^a HARVARD UNIVERSITY   (United States)

^b European Research Center for Information Systems   (Germany)

Author keywords

Business analysis; Germany; Governance; Personnel administration; Process management; Public sector

Indexed keywords

EID: 77953297483     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637151011049412     Document Type: Article

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