Understanding business process change failure: An actor-network perspective

Journal of Management Information Systems

Volumn 23, Issue 1, 2006, Pages 51-86

  Sarker, Suprateek ^a,b   Sarker, Saonee ^b   Sidorova, Anna ^c,d,e  

^a International Business Institute

^b WASHINGTON STATE UNIVERSITY   (United States)

^c Mergers and Acquisitions Group   (Russian Federation)

^d PricewaterhouseCoopers ^*  (Ireland)

^e STATE UNIVERSITY OF NEW YORK   (United States)

Author keywords

Actor network theory; Business process change; Case study; Information systems implementation; Information systems politics; Interpretive research; Organizational change; Power; Reengineering; Social construction of technology

Indexed keywords

ACTOR-NETWORK THEORY; BUSINESS PROCESS CHANGE; CASE STUDY; INFORMATION SYSTEMS IMPLEMENTATION; INFORMATION SYSTEMS POLITICS; INTERPRETIVE RESEARCH; ORGANIZATIONAL CHANGE;

ABSTRACTING; COMPUTATIONAL COMPLEXITY; PROBLEM SOLVING; REENGINEERING; TELECOMMUNICATION SERVICES; TRANSLATION (LANGUAGES);

COMPUTER SYSTEM RECOVERY;

EID: 33845767551     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222230102     Document Type: Article

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