Business process re-engineering in the public sector: A study of staff perceptions and critical success factors

Business Process Management Journal

Volumn 5, Issue 1, 1999, Pages 33-52

  Mcadam, Rodney ^a   Donaghy, John ^a  

^a UNIVERSITY OF ULSTER   (United Kingdom)

Author keywords

BPR; Employee attitudes; Public sector; Success

Indexed keywords

EID: 84986156451     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637159910249135     Document Type: Article

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