Business Process Management as competitive advantage: A review and empirical study

Total Quality Management and Business Excellence

Volumn 17, Issue 1, 2006, Pages 21-40

  Hung, Richard Yu Yuan ^a  

^a TOKO UNIVERSITY   (Taiwan)

Author keywords

Business Process Management; Competitive advantage; People involvement; Process alignment

Indexed keywords

EID: 29344439180     PISSN: 14783363     EISSN: None     Source Type: Journal    
DOI: 10.1080/14783360500249836     Document Type: Article

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