메뉴 건너뛰기




Volumn 25, Issue 5, 2010, Pages 395-403

Transfer of brand knowledge in business-to-business markets: A qualitative study

Author keywords

Brand awareness; Brand management; Business to business marketing; Competitive strategy; Knowledge transfer

Indexed keywords


EID: 77953296677     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858621011058151     Document Type: Article
Times cited : (41)

References (59)
  • 1
    • 84986135443 scopus 로고    scopus 로고
    • How much of brand equity is explained by trust
    • Ambler, T. (1997), How much of brand equity is explained by trust in Management Decision, Vol. 35, No. 4, pp. 283-92.
    • (1997) Management Decision , vol.35 , Issue.4 , pp. 283-292
    • Ambler, T.1
  • 2
    • 0011939750 scopus 로고
    • Customer satisfaction, market share and profitability: Findings from Sweden
    • Anderson, E.W., Fornell, C. and Lehmann, D.R. (1994), Customer satisfaction, market share and profitability: findings from Sweden in Journal of Marketing, Vol. 58, No. 3, pp. 53-66.
    • (1994) Journal of Marketing , vol.58 , Issue.3 , pp. 53-66
    • Anderson, E.W.1    Fornell, C.2    Lehmann, D.R.3
  • 3
    • 84928454065 scopus 로고
    • An approach for confirmatory measurement and structure equation modelling of organizational properties
    • Anderson, J.C. (1987), An approach for confirmatory measurement and structure equation modelling of organizational properties in Management Science, Vol. 33, April, pp. 525-41.
    • (1987) Management Science , vol.33 , Issue.April , pp. 525-541
    • Anderson, J.C.1
  • 4
    • 85135293602 scopus 로고    scopus 로고
    • The role of communication and trust in explaining customer loyalty
    • Ball, D., Coelho, P.S. and Machas, A. (2004), The role of communication and trust in explaining customer loyalty in European Journal of Marketing, Vol. 38, Nos 9/10, pp. 1272-93.
    • (2004) European Journal of Marketing , vol.38 , Issue.9-10 , pp. 1272-1293
    • Ball, D.1    Coelho, P.S.2    Machas, A.3
  • 5
    • 34748887135 scopus 로고    scopus 로고
    • Branding in B2B markets: The service-dominant logic
    • Ballantyne, D. and Aitken, R. (2007), Branding in B2B markets: the service-dominant logic in Journal of Business & Industrial Marketing, Vol. 22, No. 6, pp. 363-71.
    • (2007) Journal of Business & Industrial Marketing , vol.22 , Issue.6 , pp. 363-371
    • Ballantyne, D.1    Aitken, R.2
  • 6
    • 0002503308 scopus 로고
    • An attitude model for the study of brand. preference
    • Bass, F.M. and Talarzyk, W.W. (1972), An attitude model for the study of brand. preference in Journal of Marketing Research, Vol. 9, February, pp. 93-6.
    • (1972) Journal of Marketing Research , vol.9 , Issue.February , pp. 93-96
    • Bass, F.M.1    Talarzyk, W.W.2
  • 7
    • 34548824344 scopus 로고    scopus 로고
    • Industrial global brand leadership: A capabilities review
    • Beverland, M., Napoli, J. and Lindgreen, A. (2007), Industrial global brand leadership: a capabilities review in Industrial Marketing Management, Vol. 36, No. 8, pp. 1082-93.
    • (2007) Industrial Marketing Management , vol.36 , Issue.8 , pp. 1082-1093
    • Beverland, M.1    Napoli, J.2    Lindgreen, A.3
  • 8
    • 84990318275 scopus 로고    scopus 로고
    • The service brand and the service-dominant logic: Missing fundamental premise or the need for stronger theory?
    • Brodie, R.J., Glynn, M.S. and Little, V. (2006), The service brand and the service-dominant logic: missing fundamental premise or the need for stronger theory? in Marketing Theory, Vol. 6, No. 3, pp. 363-79.
    • (2006) Marketing Theory , vol.6 , Issue.3 , pp. 363-379
    • Brodie, R.J.1    Glynn, M.S.2    Little, V.3
  • 9
    • 0002133644 scopus 로고
    • The indirect assessment of social attitudes
    • Campbell, D.T. (1950), The indirect assessment of social attitudes in Psychological Bulletin, Vol. 47, pp. 15-38.
    • (1950) Psychological Bulletin , vol.47 , pp. 15-38
    • Campbell, D.T.1
  • 10
    • 0001778486 scopus 로고
    • The impact of chess research on cognitive science
    • Charness, N. (1992), The impact of chess research on cognitive science in Psychological Research, Vol. 54, No. 1, pp. 4-9.
    • (1992) Psychological Research , vol.54 , Issue.1 , pp. 4-9
    • Charness, N.1
  • 11
    • 0035590133 scopus 로고    scopus 로고
    • The chain of effects from brand trust and brand effect to brand performance: The role of brand loyalty
    • Chaudhuri, A. and Holbrook, M.B. (2001), The chain of effects from brand trust and brand effect to brand performance: the role of brand loyalty in Journal of Marketing, Vol. 65, No. 2, pp. 81-93.
    • (2001) Journal of Marketing , vol.65 , Issue.2 , pp. 81-93
    • Chaudhuri, A.1    Holbrook, M.B.2
  • 12
    • 0001878819 scopus 로고
    • A paradigm for developing better measures of marketing constructs
    • Churchill, G.A. (1979), A paradigm for developing better measures of marketing constructs in Journal of Marketing Research, Vol. 16, February, pp. 64-73.
    • (1979) Journal of Marketing Research , vol.16 , Issue.February , pp. 64-73
    • Churchill, G.A.1
  • 13
    • 58149438731 scopus 로고
    • Construct validity in psychological tests
    • Cronbach, L.J. and Meehl, P.E. (1955), Construct validity in psychological tests in Psychological Bulletin, Vol. 52, July, pp. 281-302.
    • (1955) Psychological Bulletin , vol.52 , Issue.July , pp. 281-302
    • Cronbach, L.J.1    Meehl, P.E.2
  • 14
    • 45349086667 scopus 로고    scopus 로고
    • The link between offline brand attributes and corporate image in bookstores
    • Da Silva, R.V. and Alwi, S.F.S. (2008), The link between offline brand attributes and corporate image in bookstores in Journal of Product & Brand Management, Vol. 17, No. 3, pp. 175-87.
    • (2008) Journal of Product & Brand Management , vol.17 , Issue.3 , pp. 175-187
    • da Silva, R.V.1    Alwi, S.F.S.2
  • 15
    • 29144513610 scopus 로고    scopus 로고
    • The use of metaphor in the exploration of the brand concept
    • Davies, G. and Chun, R. (2003), The use of metaphor in the exploration of the brand concept in Journal of Marketing Management, Vol. 19, No. 1, pp. 45-71.
    • (2003) Journal of Marketing Management , vol.19 , Issue.1 , pp. 45-71
    • Davies, G.1    Chun, R.2
  • 16
    • 0040984002 scopus 로고
    • The capabilities of market-driven organization
    • Day, G.S. (1994), The capabilities of market-driven organization in Journal of Marketing, Vol. 58, No. 4, pp. 37-52.
    • (1994) Journal of Marketing , vol.58 , Issue.4 , pp. 37-52
    • Day, G.S.1
  • 17
    • 21344435582 scopus 로고    scopus 로고
    • Applicability of a brand trust scale across product categories: A multigroup invariance analysis
    • Delgado-Ballester, E. (2004), Applicability of a brand trust scale across product categories: a multigroup invariance analysis in European Journal of Marketing, Vol. 38, Nos 5/6, pp. 573-92.
    • (2004) European Journal of Marketing , vol.38 , Issue.5-6 , pp. 573-592
    • Delgado-Ballester, E.1
  • 19
    • 33749316945 scopus 로고    scopus 로고
    • Brand equity in cooperative business-to-business relationships: Exploring the development of a conceptual model
    • Durme, J.V., Bordie, R.J. and Redmore, D. (2003), Brand equity in cooperative business-to-business relationships: exploring the development of a conceptual model in Marketing Theory, Vol. 3, No. 1, pp. 37-57.
    • (2003) Marketing Theory , vol.3 , Issue.1 , pp. 37-57
    • Durme, J.V.1    Bordie, R.J.2    Redmore, D.3
  • 20
    • 0000328182 scopus 로고
    • An investigation of the relationships between beliefs about an object and the attitude towards the object
    • Fishbein, M. (1963), An investigation of the relationships between beliefs about an object and the attitude towards the object in Human Relations, Vol. 16, No. 3, pp. 233-9.
    • (1963) Human Relations , vol.16 , Issue.3 , pp. 233-239
    • Fishbein, M.1
  • 21
    • 0002469577 scopus 로고
    • A national customer satisfaction barometer: The Swedish experience
    • Fornell, C. (1992), A national customer satisfaction barometer: the Swedish experience in Journal of Marketing, Vol. 56, No. 1, pp. 6-21.
    • (1992) Journal of Marketing , vol.56 , Issue.1 , pp. 6-21
    • Fornell, C.1
  • 22
    • 34748864747 scopus 로고    scopus 로고
    • Sources of brand benefits in manufacturer-reseller B2B relationships
    • Glynn, M.S., Motion, J. and Brodie, R.J. (2007), Sources of brand benefits in manufacturer-reseller B2B relationships in Journal of Business & Industrial Marketing, Vol. 22, No. 6, pp. 400-9.
    • (2007) Journal of Business & Industrial Marketing , vol.22 , Issue.6 , pp. 400-409
    • Glynn, M.S.1    Motion, J.2    Brodie, R.J.3
  • 23
    • 13844264304 scopus 로고    scopus 로고
    • Trust and commitment influences on customer retention: Insight from business-to-business services
    • Gounaris, S.P. (2005), Trust and commitment influences on customer retention: insight from business-to-business services in Journal of Business Research, Vol. 58, No. 2, pp. 126-40.
    • (2005) Journal of Business Research , vol.58 , Issue.2 , pp. 126-140
    • Gounaris, S.P.1
  • 24
    • 18144410244 scopus 로고    scopus 로고
    • Examining the effects of service brand communications on brand evaluation
    • Grace, D. and O'Cass, A. (2005), Examining the effects of service brand communications on brand evaluation in Journal of Product & Brand Management, Vol. 14, No. 2, pp. 106-16.
    • (2005) Journal of Product & Brand Management , vol.14 , Issue.2 , pp. 106-116
    • Grace, D.1    O'Cass, A.2
  • 25
    • 0001830417 scopus 로고
    • The genesis of brand awareness
    • Guest, L.P. (1942), The genesis of brand awareness in Journal of Applied Psychology, Vol. 26, pp. 800-8.
    • (1942) Journal of Applied Psychology , vol.26 , pp. 800-808
    • Guest, L.P.1
  • 26
    • 33847014230 scopus 로고    scopus 로고
    • Customer metrics and their impact on financial performance
    • Gupta, S. and Zeithaml, V. (2006), Customer metrics and their impact on financial performance in Marketing Science, Vol. 25, No. 6, pp. 718-39.
    • (2006) Marketing Science , vol.25 , Issue.6 , pp. 718-739
    • Gupta, S.1    Zeithaml, V.2
  • 27
    • 45349087667 scopus 로고    scopus 로고
    • The expanding role of intangible assets of brand
    • Gupta, S., Grant, S. and Melewar, T.C. (2008), The expanding role of intangible assets of brand in Management Decision, Vol. 46, No. 6, pp. 948-60.
    • (2008) Management Decision , vol.46 , Issue.6 , pp. 948-960
    • Gupta, S.1    Grant, S.2    Melewar, T.C.3
  • 28
    • 21344486274 scopus 로고
    • Assessing the dimensionality and structure of the consumption experience: Evaluation, feeling and satisfaction
    • Haim, M. and Oliver, R.L. (1993), Assessing the dimensionality and structure of the consumption experience: evaluation, feeling and satisfaction in Journal of Consumer Research, Vol. 20, No. 3, pp. 451-66.
    • (1993) Journal of Consumer Research , vol.20 , Issue.3 , pp. 451-466
    • Haim, M.1    Oliver, R.L.2
  • 29
    • 85118133402 scopus 로고    scopus 로고
    • Customer repurchase intention: A general structural equation model
    • Hellier, P.K., Geursen, G.M., Carr, R.A. and Rickard, J.A. (2003), Customer repurchase intention: a general structural equation model in European Journal of Marketing, Vol. 37, Nos 11/12, pp. 1762-800.
    • (2003) European Journal of Marketing , vol.37 , Issue.11-12 , pp. 1762-1800
    • Hellier, P.K.1    Geursen, G.M.2    Carr, R.A.3    Rickard, J.A.4
  • 31
    • 77954238840 scopus 로고
    • Mixing qualitative and quantitative methods: Triangulation in action
    • Jick, T.D. (1979), Mixing qualitative and quantitative methods: triangulation in action in Administrative Science Quarterly, Vol. 24, pp. 1-10.
    • (1979) Administrative Science Quarterly , vol.24 , pp. 1-10
    • Jick, T.D.1
  • 32
    • 0010198007 scopus 로고    scopus 로고
    • Building customer-based brand equity
    • Keller, K.L. (2001), Building customer-based brand equity in Marketing Management, Vol. 10, No. 2, pp. 14-19.
    • (2001) Marketing Management , vol.10 , Issue.2 , pp. 14-19
    • Keller, K.L.1
  • 33
    • 0042229183 scopus 로고    scopus 로고
    • Brand synthesis: The multidimensionality of brand knowledge
    • Keller, K.L. (2003), Brand synthesis: the multidimensionality of brand knowledge in Journal of Consumer Research, Vol. 29, No. 4, pp. 595-600.
    • (2003) Journal of Consumer Research , vol.29 , Issue.4 , pp. 595-600
    • Keller, K.L.1
  • 34
    • 33847049935 scopus 로고    scopus 로고
    • Brands and branding: Research findings and future priorities
    • Keller, K.L. and Lehmann, D.R. (2006), Brands and branding: research findings and future priorities in Marketing Science, Vol. 25, No. 6, pp. 740-60.
    • (2006) Marketing Science , vol.25 , Issue.6 , pp. 740-760
    • Keller, K.L.1    Lehmann, D.R.2
  • 35
    • 84925921371 scopus 로고
    • The dyadic trust scale: Towards understanding interpersonal trust in close relationships
    • Larzelere, R.E. and Houston, T.L. (1980), The dyadic trust scale: towards understanding interpersonal trust in close relationships in Journal of Marriage and the Family, Vol. 42, No. 3, pp. 595-604.
    • (1980) Journal of Marriage and the Family , vol.42 , Issue.3 , pp. 595-604
    • Larzelere, R.E.1    Houston, T.L.2
  • 36
    • 3042519093 scopus 로고    scopus 로고
    • Consumers' trust in a brand and the link to brand loyalty
    • Lau, G.T. and Lee, S.H. (1999), Consumers' trust in a brand and the link to brand loyalty in Journal of Market Focused Management, Vol. 4, No. 4, pp. 341-70.
    • (1999) Journal of Market Focused Management , vol.4 , Issue.4 , pp. 341-370
    • Lau, G.T.1    Lee, S.H.2
  • 37
    • 77950925477 scopus 로고
    • Power and emergence of commitment behavior in negotiated exchange
    • Lawlor, E.J. and Yoon, J. (1993), Power and emergence of commitment behavior in negotiated exchange in American Sociological Review, Vol. 58, No. 4, pp. 465-81.
    • (1993) American Sociological Review , vol.58 , Issue.4 , pp. 465-481
    • Lawlor, E.J.1    Yoon, J.2
  • 38
    • 33645658132 scopus 로고    scopus 로고
    • How effective commitment boosts guest loyalty (and promotes frequent-guest programs)
    • Mattila, A.S. (2006), How effective commitment boosts guest loyalty (and promotes frequent-guest programs) in Cornell Hotel and Restaurant Administration Quarterly, Vol. 47, No. 2, pp. 174-81.
    • (2006) Cornell Hotel and Restaurant Administration Quarterly , vol.47 , Issue.2 , pp. 174-181
    • Mattila, A.S.1
  • 39
    • 70350729551 scopus 로고
    • The role of advertising in brand image development
    • Meenaghan, T. (1995), The role of advertising in brand image development in Journal of Product & Brand Management, Vol. 4, No. 2, pp. 23-34.
    • (1995) Journal of Product & Brand Management , vol.4 , Issue.2 , pp. 23-34
    • Meenaghan, T.1
  • 41
    • 33745857703 scopus 로고    scopus 로고
    • Seven dimensions of corporate identity
    • Melewar, T.C. and Karaosmanoglu, E. (2006), Seven dimensions of corporate identity in European Journal of Marketing, Vol. 40, Nos 7/8, pp. 846-69.
    • (2006) European Journal of Marketing , vol.40 , Issue.7-8 , pp. 846-869
    • Melewar, T.C.1    Karaosmanoglu, E.2
  • 42
    • 0000292017 scopus 로고
    • Are product attribute beliefs the only mediator of advertising effects on brand attitude?
    • Mitchell, A.A. and Olson, J.C. (1981), Are product attribute beliefs the only mediator of advertising effects on brand attitude? in Journal of Marketing Research, Vol. 18, August, pp. 318-32.
    • (1981) Journal of Marketing Research , vol.18 , Issue.August , pp. 318-332
    • Mitchell, A.A.1    Olson, J.C.2
  • 43
    • 27144489130 scopus 로고    scopus 로고
    • Why do customer relationship management applications affect customer satisfaction?
    • Mithas, S., Krishnan, M.S. and Fornell, C. (2005), Why do customer relationship management applications affect customer satisfaction? in Journal of Marketing, Vol. 69, No. 4, pp. 201-9.
    • (2005) Journal of Marketing , vol.69 , Issue.4 , pp. 201-209
    • Mithas, S.1    Krishnan, M.S.2    Fornell, C.3
  • 44
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationship marketing
    • Morgan, R.M. and Hunt, S.D. (1994), The commitment-trust theory of relationship marketing in Journal of Marketing, Vol. 58, No. 3, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , Issue.3 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 45
    • 3142749319 scopus 로고    scopus 로고
    • Building and sustaining buyer-seller relationships in mature industrial markets
    • Narayandas, D. and Rangan, V.K. (2004), Building and sustaining buyer-seller relationships in mature industrial markets in Journal of Marketing, Vol. 68, No. 3, pp. 63-77.
    • (2004) Journal of Marketing , vol.68 , Issue.3 , pp. 63-77
    • Narayandas, D.1    Rangan, V.K.2
  • 46
    • 84857272039 scopus 로고
    • Satisfaction Guaranteed: A marketing research approach to M
    • Pacheco, P.L. (1989), Satisfaction Guaranteed: a marketing research approach to M in Journal of Business & Industrial Marketing, Vol. 4, No. 2, pp. 5-17.
    • (1989) Journal of Business & Industrial Marketing , vol.4 , Issue.2 , pp. 5-17
    • Pacheco, P.L.1
  • 47
    • 30744434720 scopus 로고    scopus 로고
    • A model for consumer devotion: Effective commitment with proactive sustaining behaviors
    • available at
    • Pimentel, R.W. and Reynolds, K.E. (2004), A model for consumer devotion: effective commitment with proactive sustaining behaviors, Academy of Marketing Science Review, No. 5, available at: www.amsreview.org/articles/pimentel05-2004.pdf.
    • (2004) Academy of Marketing Science Review , Issue.5
    • Pimentel, R.W.1    Reynolds, K.E.2
  • 48
    • 33751538353 scopus 로고    scopus 로고
    • Relationship quality as a predictor of B2B customer loyalty
    • Rauyren, P. and Miller, K.E. (2007), Relationship quality as a predictor of B2B customer loyalty in Journal of Business Research, Vol. 60, No. 1, pp. 21-31.
    • (2007) Journal of Business Research , vol.60 , Issue.1 , pp. 21-31
    • Rauyren, P.1    Miller, K.E.2
  • 49
    • 8644240056 scopus 로고    scopus 로고
    • Measuring marketing productivity: Current knowledge and future directions
    • Rust, R.T., Ambler, T., Carpenter, G.S., Kumar, V. and Srivastava, R.K. (2004), Measuring marketing productivity: current knowledge and future directions in Journal of Marketing, Vol. 68, No. 4, pp. 76-89.
    • (2004) Journal of Marketing , vol.68 , Issue.4 , pp. 76-89
    • Rust, R.T.1    Ambler, T.2    Carpenter, G.S.3    Kumar, V.4    Srivastava, R.K.5
  • 50
    • 33646430608 scopus 로고    scopus 로고
    • Converting web site visitors into buyers: How web site investment increases consumer trusting beliefs and online purchase intentions
    • Schlosser, S.E., White, T.B. and Lloyd, S.M. (2006), Converting web site visitors into buyers: how web site investment increases consumer trusting beliefs and online purchase intentions in Journal of Marketing, Vol. 70, No. 2, pp. 133-48.
    • (2006) Journal of Marketing , vol.70 , Issue.2 , pp. 133-148
    • Schlosser, S.E.1    White, T.B.2    Lloyd, S.M.3
  • 51
    • 22844454888 scopus 로고    scopus 로고
    • The effects of brand name suggestiveness and decision goals on the development of brand knowledge
    • Sen, S. (1999), The effects of brand name suggestiveness and decision goals on the development of brand knowledge in Journal of Consumer Psychology, Vol. 8, No. 4, pp. 431-54.
    • (1999) Journal of Consumer Psychology , vol.8 , Issue.4 , pp. 431-454
    • Sen, S.1
  • 52
    • 0000545329 scopus 로고
    • The relationship between prior brand knowledge and information acquisition order
    • Simonson, I., Huber, J. and Payne, J. (1988), The relationship between prior brand knowledge and information acquisition order in Journal of Consumer Research, Vol. 14, No. 3, pp. 566-78.
    • (1988) Journal of Consumer Research , vol.14 , Issue.3 , pp. 566-578
    • Simonson, I.1    Huber, J.2    Payne, J.3
  • 53
    • 0042740744 scopus 로고    scopus 로고
    • A model of value creation supplier behaviour and the impact on reseller-perceived value
    • Simpson, P.M., Siguaw, J.A. and Baker, T.L. (2001), A model of value creation supplier behaviour and the impact on reseller-perceived value in Industrial Marketing Management, Vol. 30, No. 2, pp. 119-34.
    • (2001) Industrial Marketing Management , vol.30 , Issue.2 , pp. 119-134
    • Simpson, P.M.1    Siguaw, J.A.2    Baker, T.L.3
  • 54
    • 27244448999 scopus 로고    scopus 로고
    • Utility, cultural symbolism and emotion: A comprehensive model of brand purchase value
    • Tsai, S. (2005), Utility, cultural symbolism and emotion: a comprehensive model of brand purchase value in International Journal of Research in Marketing, Vol. 22, No. 3, pp. 277-91.
    • (2005) International Journal of Research in Marketing , vol.22 , Issue.3 , pp. 277-291
    • Tsai, S.1
  • 55
    • 23044520488 scopus 로고    scopus 로고
    • Understanding the relationships among brands, consumers and resellers
    • Webster, F.E. (2000), Understanding the relationships among brands, consumers and resellers in Journal of the Academy of Marketing Science, Vol. 28, No. 1, pp. 17-23.
    • (2000) Journal of the Academy of Marketing Science , vol.28 , Issue.1 , pp. 17-23
    • Webster, F.E.1
  • 56
    • 33745808828 scopus 로고    scopus 로고
    • Retail personality and the Hispanic consumer
    • Wesley, S.C., Fowler, D.C. and Vazquez, M.E. (2006), Retail personality and the Hispanic consumer in Managing Service Quality, Vol. 16, No. 2, pp. 167-84.
    • (2006) Managing Service Quality , vol.16 , Issue.2 , pp. 167-184
    • Wesley, S.C.1    Fowler, D.C.2    Vazquez, M.E.3
  • 57
    • 0001261110 scopus 로고
    • Modelling consumer satisfaction process using experience-brand norms
    • Woodruff, R.B., Cadotte, E.R. and Jenkins, R.L. (1983), Modelling consumer satisfaction process using experience-brand norms in Journal of Marketing Research, Vol. 20, pp. 296-304.
    • (1983) Journal of Marketing Research , vol.20 , pp. 296-304
    • Woodruff, R.B.1    Cadotte, E.R.2    Jenkins, R.L.3
  • 58
    • 0000544724 scopus 로고
    • Measuring the involvement construct
    • Zaichkowsky, J.L. (1985), Measuring the involvement construct in Journal of Consumer Research, Vol. 12, No. 3, pp. 341-52.
    • (1985) Journal of Consumer Research , vol.12 , Issue.3 , pp. 341-352
    • Zaichkowsky, J.L.1
  • 59
    • 6344256192 scopus 로고
    • The globalization of markets
    • Levitt, T. (1984), The globalization of markets in The McKinsey Quarterly, May-June, pp. 1-20.
    • (1984) The McKinsey Quarterly , Issue.May-June , pp. 1-20
    • Levitt, T.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.