Patient influences on satisfaction and loyalty for GP services

Health Marketing Quarterly

Volumn 27, Issue 2, 2010, Pages 195-214

  Rundle Thiele, Sharyn ^a   Russell Bennett, Rebekah ^b  

^a GRIFFITH UNIVERSITY   (Australia)

^b QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

Demographics; Healthcare; Knowledge; Loyalty; Patient centered care; Satisfaction

Indexed keywords

EID: 77951985860     PISSN: 07359683     EISSN: 15450864     Source Type: Journal    
DOI: 10.1080/07359681003745162     Document Type: Article

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