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Volumn 19, Issue 1, 2006, Pages 8-31

Customer satisfaction

Author keywords

Customer satisfaction; Customer service management; Medical practice; Process management

Indexed keywords

CONFLICT; DEMOGRAPHY; DOCTOR PATIENT RELATION; EMERGENCY HEALTH SERVICE; EMPATHY; HEALTH CARE QUALITY; HUMAN; INTERPERSONAL COMMUNICATION; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; REVIEW; STANDARD; UTILIZATION REVIEW;

EID: 33644589035     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860610642573     Document Type: Review
Times cited : (33)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.