Patient care teams and customer satisfaction: The role of team cohesion

Journal of Services Marketing

Volumn 17, Issue 7, 2003, Pages 666-684

  Deeter Schmelz, Dawn R ^a   Norman Kennedy, Karen ^b  

^a OHIO UNIVERSITY   (United States)

^b UNIVERSITY OF ALABAMA AT BIRMINGHAM   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986019146     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040310501232     Document Type: Article

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