Customer participation in retail service: Lessons from Brecht

International Journal of Retail & Distribution Management

Volumn 29, Issue 8, 2001, Pages 359-369

  Harris, Kim ^a   Harris, Richard ^b   Baron, Steve ^c  

^a UNIVERSITY OF SHEFFIELD   (United Kingdom)

^b Aquinas College   (United Kingdom)

^c MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

Customers; Retail trade; Services marketing

Indexed keywords

EID: 84986160767     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550110396845     Document Type: Article

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