메뉴 건너뛰기




Volumn 50, Issue 3, 2009, Pages 259-275

"Ask a librarian" pages as reference gateways to academic libraries

Author keywords

Association of Research Libraries; Chat reference; Library web sites; Reference services; Virtual reference

Indexed keywords


EID: 70849110988     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1080/02763870902873289     Document Type: Article
Times cited : (4)

References (25)
  • 2
    • 0037659203 scopus 로고    scopus 로고
    • A study of web-based interactive reference services via academic library home pages
    • Bao, X. 2003. A study of web-based interactive reference services via academic library home pages. Reference & User Services Quarterly 42: 250-256.
    • (2003) Reference & User Services Quarterly , vol.42 , pp. 250-256
    • Bao, X.1
  • 3
    • 85010540300 scopus 로고    scopus 로고
    • Usage and user analysis of a real-time digital reference service
    • Broughton, K. M. 2002/2003. Usage and user analysis of a real-time digital reference service. The Reference Librarian 38: 183-200.
    • (2002) The Reference Librarian , vol.38 , pp. 183-200
    • Broughton, K.M.1
  • 5
    • 33746514981 scopus 로고    scopus 로고
    • Location is everything: The use and marketing of reference e-mail
    • Collins, S. L. 2006. Location is everything: The use and marketing of reference e-mail. Public Services Quarterly 2: 5-20.
    • (2006) Public Services Quarterly , vol.2 , pp. 5-20
    • Collins, S.L.1
  • 7
    • 44449119995 scopus 로고    scopus 로고
    • Cyberspace or face-to-face: The teachable moment and changing reference mediums
    • Desai, C. M., and S. J. Graves. 2008. Cyberspace or face-to-face: The teachable moment and changing reference mediums. Reference & User Services Quarterly 47: 242-254.
    • (2008) Reference & User Services Quarterly , vol.47 , pp. 242-254
    • Desai, C.M.1    Graves, S.J.2
  • 8
    • 3142715914 scopus 로고    scopus 로고
    • What words and where? Applying usability testing techniques to name a new live reference service
    • Duncan, V., and D. M. Fichter. 2004. What words and where? Applying usability testing techniques to name a new live reference service. Journal of the Medical Librarian Association 92: 218-225.
    • (2004) Journal of the Medical Librarian Association , vol.92 , pp. 218-225
    • Duncan, V.1    Fichter, D.M.2
  • 9
    • 33845747192 scopus 로고    scopus 로고
    • Same questions, different venue: An analysis of in-person and online questions
    • Fennewald, J. 2006. Same questions, different venue: An analysis of in-person and online questions. The Reference Librarian 46: 21-35.
    • (2006) The Reference Librarian , vol.46 , pp. 21-35
    • Fennewald, J.1
  • 10
    • 0036002287 scopus 로고    scopus 로고
    • Instant messaging reference in an academic library: A case study
    • Foley, M. 2002. Instant messaging reference in an academic library: A case study. College & Research Libraries 63: 36-45.
    • (2002) College & Research Libraries , vol.63 , pp. 36-45
    • Foley, M.1
  • 12
    • 0034195304 scopus 로고    scopus 로고
    • Virtual reference services: Directions and agendas
    • Gray, S. M. 2000. Virtual reference services: Directions and agendas. Reference & User Services Quarterly 39: 365-375.
    • (2000) Reference & User Services Quarterly , vol.39 , pp. 365-375
    • Gray, S.M.1
  • 13
    • 33645878124 scopus 로고    scopus 로고
    • Applying learning style theory to web page design
    • Holtze, T. L. 2000. Applying learning style theory to web page design. Internet Reference Services Quarterly 5: 71-80.
    • (2000) Internet Reference Services Quarterly , vol.5 , pp. 71-80
    • Holtze, T.L.1
  • 15
  • 16
    • 84986016999 scopus 로고    scopus 로고
    • Virtual service, real data: Results of a pilot study
    • Kibbee, J., D. Ward, and W. Ma. 2002. Virtual service, real data: Results of a pilot study. Reference Services Review 30: 25-36.
    • (2002) Reference Services Review , vol.30 , pp. 25-36
    • Kibbee, J.1    Ward, D.2    Ma, W.3
  • 17
    • 85010540295 scopus 로고    scopus 로고
    • The digital reference fallacy
    • Lankes, R. D. 2002/2003. The digital reference fallacy. The Reference Librarian 38: 35-44.
    • (2002) The Reference Librarian , vol.38 , pp. 35-44
    • Lankes, R.D.1
  • 18
    • 0035535865 scopus 로고    scopus 로고
    • Usability of the academic library web site: Implications for design
    • McGillis, L., and E. G. Toms. 2001. Usability of the academic library web site: Implications for design. College & Research Libraries 62: 355-367.
    • (2001) College & Research Libraries , vol.62 , pp. 355-367
    • McGillis, L.1    Toms, E.G.2
  • 19
    • 33645749132 scopus 로고    scopus 로고
    • Comparing users' perspectives of in-person and virtual reference
    • Nilsen, K. 2006. Comparing users' perspectives of in-person and virtual reference. New Library World 107: 91-104.
    • (2006) New Library World , vol.107 , pp. 91-104
    • Nilsen, K.1
  • 20
    • 33845284814 scopus 로고    scopus 로고
    • A multiple-case study investigation of the discontinuation of nine chat reference services
    • Radford, M. L., and M. K. Kern. 2006. A multiple-case study investigation of the discontinuation of nine chat reference services. Library & Information Science Research 28: 521-547.
    • (2006) Library & Information Science Research , vol.28 , pp. 521-547
    • Radford, M.L.1    Kern, M.K.2
  • 21
    • 0034365595 scopus 로고    scopus 로고
    • Ready-reference resources and e-mail reference on academic ARL web sites
    • Stacy-Bates, K. 2000. Ready-reference resources and e-mail reference on academic ARL web sites. Reference & User Services Quarterly 40: 61-73.
    • (2000) Reference & User Services Quarterly , vol.40 , pp. 61-73
    • Stacy-Bates, K.1
  • 22
    • 0242458858 scopus 로고    scopus 로고
    • E-mail reference responses from academic ARL libraries
    • Stacy-Bates, K. 2003. E-mail reference responses from academic ARL libraries. Reference & User Services Quarterly 43: 59-70.
    • (2003) Reference & User Services Quarterly , vol.43 , pp. 59-70
    • Stacy-Bates, K.1
  • 23
    • 84920996745 scopus 로고    scopus 로고
    • Marketing virtual reference: What academic libraries have done
    • Vilelle, L. 2005. Marketing virtual reference: What academic libraries have done. College & Undergraduate Libraries 12: 65-79.
    • (2005) College & Undergraduate Libraries , vol.12 , pp. 65-79
    • Vilelle, L.1
  • 24
    • 0742288749 scopus 로고    scopus 로고
    • Location, location, location: The importance of placement of the chat request button
    • Wells, C. A. 2003. Location, location, location: The importance of placement of the chat request button. Reference & User Services Quarterly 43: 133-137.
    • (2003) Reference & User Services Quarterly , vol.43 , pp. 133-137
    • Wells, C.A.1
  • 25
    • 19044384972 scopus 로고    scopus 로고
    • The electronic welcome mat: The academic library web site as a marketing and public relations tool
    • Welch, J. M. 2005. The electronic welcome mat: The academic library web site as a marketing and public relations tool. The Journal of Academic Librarianship 31: 225-228.
    • (2005) The Journal of Academic Librarianship , vol.31 , pp. 225-228
    • Welch, J.M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.