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1
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19044394613
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(Washington, DC: Association of Research Libraries, Office of Leadership and Management)
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Marketing and Public Relations Activities in ARL Libraries, (Washington, DC: Association of Research Libraries, Office of Leadership and Management, 1999), p. 3.
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(1999)
Marketing and Public Relations Activities in ARL Libraries
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6
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19044366211
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Association for College and Research Libraries Chicago
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Toolkit for Academic and Research Libraries: Messages, Ideas, and Strategies for Promoting the Value of Our Libraries and Librarians in the 21st Century 2003 Association for College and Research Libraries Chicago 3
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7
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19044366211
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Toolkit for Academic and Research Libraries: Messages, Ideas, and Strategies for Promoting the Value of Our Libraries and Librarians in the 21st Century
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Association for College and Research Libraries Chicago
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Ibid., p. 15.
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(2003)
, pp. 15
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8
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19044368472
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Communication Plan Workbook: A Customizable Plan for OhioLINK Libraries
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OhioLINK Marketing Task Force (n.d.: OhioLink, 2003) Also online, available: December 28
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OhioLINK Marketing Task Force, Communication Plan Workbook: A Customizable Plan for OhioLINK Libraries (n.d.: OhioLink, 2003), p. 2. Also online, available: http://www.ohiolink.edu/ostaff/marketing/ workbook.pdf (December 28, 2003).
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(2003)
, pp. 2
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9
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19044368472
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Communication Plan Workbook: A Customizable Plan for OhioLINK Libraries
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OhioLINK Marketing Task Force (n.d.: OhioLink, 2003) Also online, available: December 28
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Ibid., p. 18.
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12
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1342303758
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2nd ed. Course Technology Cambridge, MA
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Joel Sklar Principles of Web Design 2nd ed. 2003 Course Technology Cambridge, MA 44
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Sklar, J.1
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13
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0742288749
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"Location, Location, Location: The Importance of Placement of the Chat Request Button"
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Winter
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Catherine A. Wells "Location, Location, Location: The Importance of Placement of the Chat Request Button" Reference and User Services Quarterly 43 Winter 2003 136
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Reference and User Services Quarterly
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Wells, C.A.1
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14
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85087252095
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"Surfers and Searchers: An Examination of Web-Site Visitors' Clicking Behavior"
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April
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Jamie Murphy "Surfers and Searchers: An Examination of Web-Site Visitors' Clicking Behavior" Cornell Hotel and Restaurant Administration Quarterly 40 April 1999 94
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Cornell Hotel and Restaurant Administration Quarterly
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Murphy, J.1
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15
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19044369499
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New York Public Library. Online. Available: (December 19, 2003)
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New York Public Library. (2003). Online. Available: http://www.nypl.org/ (December 19, 2003).
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(2003)
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16
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84856454030
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List of Institutions by Classification, Control and State
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Carnegie Foundation for the Advancement of Teaching, Online. Available: (December 17, 2003)
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Carnegie Foundation for the Advancement of Teaching, List of Institutions by Classification, Control and State. Online. (2000). Available: http://www. carnegiefoundation.org/Classification/CIHE2000/ PartIfiles/partI.htm (December 17, 2003).
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(2000)
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17
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0035533647
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"Searching for the Library: University Home Page Design and Links"
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June
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Roberta Astroff "Searching for the Library: University Home Page Design and Links" Information Technology and Libraries 20 June 2001 98
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Information Technology and Libraries
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Astroff, R.1
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18
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19044376618
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General Fact Sheet 2003
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New York Public Library Online. Available: (December 19, 2003)
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New York Public Library, General Fact Sheet 2003. Online. (2003). Available: http://www.nypl.org/admin.pro/2003nyplfacts.pdf (December 19, 2003).
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(2003)
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