Comparing users' perspectives of in-person and virtual reference

New Library World

Volumn 107, Issue , 2006, Pages 91-104

  Nilsen, Kirsti ^a  

^a UNIVERSITY OF WESTERN ONTARIO   (Canada)

Author keywords

Academic libraries; Canada; Customer satisfaction; Library users; Public libraries; Reference services

Indexed keywords

EID: 33645749132     PISSN: 03074803     EISSN: None     Source Type: Journal    
DOI: 10.1108/03074800610654871     Document Type: Article

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