Location, Location, Location: The Importance of Placement of the Chat Request Button

Reference and User Services Quarterly

Volumn 43, Issue 2, 2003, Pages 133-137

  Wallace, Danny P ^a   Van Fleet, Connie ^a   Wells, Catherine A ^a  

^a CASE WESTERN RESERVE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0742288749     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (4)

1. Bernie Sloan, "While We're Talking about Criticism of Digital Reference." Digital Reference Listserv. Acessed Dec. 5, 2002, DIG_REF@LISTSERV.SYR.EDU.
2. Joe Janes, "How Many Questions a Day?" Digital Reference Listserv. Accessed Oct. 2,2002, DIG_REF@LISTSERV.SYR.EDU.
3. Roy Tennant, "Revisiting Digital Reference," Library Journal 128, no. 1 (2003): 38.
4. American Library Association, SPEC KIT #273. Chat Reference. Executive Summary. Accessed Sept. 2 2003, www.arl.org/spec/273sum.html.