-
1
-
-
85047684662
-
Effects of Computer Surveillance on Perceptions of Privacy and Procedural Justice
-
Alge, Bradley J. (2001), Effects of Computer Surveillance on Perceptions of Privacy and Procedural Justice, Journal of Applied Psychology, 86 (4), 797-804.
-
(2001)
Journal of Applied Psychology
, vol.86
, Issue.4
, pp. 797-804
-
-
Alge, B.J.1
-
2
-
-
33748705940
-
Marketing Dataveillance and Data Privacy: Using Theories of Justice to Understand Consumers' Online Privacy Concerns
-
Ashworth, Lawrence and Clinton Free (2006), Marketing Dataveillance and Data Privacy: Using Theories of Justice to Understand Consumers' Online Privacy Concerns, Journal of Business Ethnics, 67 (2): 107-23.
-
(2006)
Journal of Business Ethnics
, vol.67
, Issue.2
, pp. 107-23
-
-
Ashworth, L.1
Clinton, F.2
-
3
-
-
0036607748
-
Individual Trust in Online Firms: Scale Development and Initial Testing
-
Bhattacherjee, Anol (2002), Individual Trust in Online Firms: Scale Development and Initial Testing, Journal of Management Information Systems, 19 (1), 211-41.
-
(2002)
Journal of Management Information Systems
, vol.19
, Issue.1
, pp. 211-41
-
-
Bhattacherjee, A.1
-
4
-
-
0003102543
-
Privacy and Procedural Justice in Organizations
-
Bies, Robert J. (1993), Privacy and Procedural Justice in Organizations, Social Justice Research, 6 (1), 69-86.
-
(1993)
Social Justice Research
, vol.6
, Issue.1
, pp. 69-86
-
-
Bies, R.J.1
-
5
-
-
0031160924
-
The Effects of Distributive, Procedural, and Interactional Justice on Postcomplaint Behavior
-
Blodgett, Jeffrey G., Donna J. Hill, and Stephen S. Tax (1997), The Effects of Distributive, Procedural, and Interactional Justice on Postcomplaint Behavior, Journal of Retailing, 73 (2), 185-210.
-
(1997)
Journal of Retailing
, vol.73
, Issue.2
, pp. 185-210
-
-
Blodgett, J.G.1
Donna, J.H.2
Stephen, S.T.3
-
7
-
-
85016679171
-
Fair Service
-
in, Teresa A. Swartz, David E. Bowen, and Stephen W. Brown, eds., London: JAI
-
Clemmer, Elizabeth C. and Benjamin Schneider (1996), Fair Service in Advances in Services Marketing and Management Research and Practice, Teresa A. Swartz, David E. Bowen, and Stephen W. Brown, eds. London: JAI, 109-26.
-
(1996)
Advances in Services Marketing and Management Research and Practice
, pp. 109-26
-
-
Clemmer, E.C.1
Benjamin, S.2
-
8
-
-
85043745329
-
On the Dimensionality of Organizational Justice: A Construct Validation of a Measure
-
Colquitt, Jason A. (2001), On the Dimensionality of Organizational Justice: A Construct Validation of a Measure, Journal of Applied Psychology, 86 (3), 386-400.
-
(2001)
Journal of Applied Psychology
, vol.86
, Issue.3
, pp. 386-400
-
-
Colquitt, J.A.1
-
9
-
-
0000712657
-
Three Roads to Organizational Justice
-
in, Gerald R. Ferris, ed., Amsterdam: JAI
-
Cropanzano, Russell, Deborah E. Rupp, Carolyn J. Mohler, and Marshall Schminke (2001), Three Roads to Organizational Justice, in Research in Personnel and Human Resource Management, Vol. 20, Gerald R. Ferris, ed. Amsterdam: JAI, 1-113.
-
(2001)
Research in Personnel and Human Resource Management
, vol.20
, pp. 1-113
-
-
Cropanzano, R.1
Deborah, E.R.2
Carolyn, J.M.3
Marshall, S.4
-
10
-
-
0033464665
-
Information Privacy Concern, Procedural Fairness and Impersonal Trust: An Empirical Investigation
-
Culnan, Mary J. and Pamela K. Armstrong (1999), Information Privacy Concern, Procedural Fairness and Impersonal Trust: An Empirical Investigation, Organization Science, 10 (1), 104-15.
-
(1999)
Organization Science
, vol.10
, Issue.1
, pp. 104-15
-
-
Culnan, M.J.1
Pamela, K.A.2
-
11
-
-
0038803995
-
Consumer Privacy: Balancing Economic and Justice Considerations
-
Culnan, Mary J. and Robert J. Bies (2003), Consumer Privacy: Balancing Economic and Justice Considerations, Journal of Social Issues, 59 (2), 323-42.
-
(2003)
Journal of Social Issues
, vol.59
, Issue.2
, pp. 323-42
-
-
Culnan, M.J.1
Robert, J.B.2
-
13
-
-
21344491113
-
A Model of Perceived Risk and Intended Risk-Handling Activity
-
Dowling, Grahame and Richard Staelin (1994), A Model of Perceived Risk and Intended Risk-Handling Activity, Journal of Consumer Research, 21 (1), 119-34.
-
(1994)
Journal of Consumer Research
, vol.21
, Issue.1
, pp. 119-34
-
-
Dowling, G.1
Richard, S.2
-
14
-
-
0033148121
-
The Effects of Information Management Policies on Reactions to Human Resource Information Systems: An Integration of Privacy and Procedural Justice Perspectives
-
Eddy, Erik R., Dianna L. Stone, and Eugene F. Stone-Romero (1999), The Effects of Information Management Policies on Reactions to Human Resource Information Systems: An Integration of Privacy and Procedural Justice Perspectives, Personnel Psychology, 52, 335-58.
-
(1999)
Personnel Psychology
, vol.52
, pp. 335-58
-
-
Eddy, E.R.1
Dianna, L.S.2
Eugene, F.S.-R.3
-
15
-
-
70350549593
-
-
(accessed January 14,)
-
Experian, (accessed January 14, 2009), [available at www.experian.co.uk].
-
(2009)
Experian
-
-
-
16
-
-
0242619652
-
Privacy: The Achilles Heel of the New Marketing
-
Fletcher, Keith (2003), Privacy: The Achilles Heel of the New Marketing, Journal of Interactive Marketing, 3 (2), 141-54.
-
(2003)
Journal of Interactive Marketing
, vol.3
, Issue.2
, pp. 141-54
-
-
Fletcher, K.1
-
17
-
-
0034413987
-
E-Commerce: The Role of Familiarity and Trust
-
Gefen, David (2000), E-Commerce: The Role of Familiarity and Trust, Omega, 28, 725-37.
-
(2000)
Omega
, vol.28
, pp. 725-37
-
-
Gefen, D.1
-
18
-
-
4444274701
-
Consumer Trust in B2C E-Commerce and the Importance of Social Presence: Experiment in E-Products and E-Services
-
Gefen, David and Detmar W. Straub (2004), Consumer Trust in B2C E-Commerce and the Importance of Social Presence: Experiment in E-Products and E-Services, Omega, 32, 407-24.
-
(2004)
Omega
, vol.32
, pp. 407-24
-
-
Gefen, D.1
Detmar, W.S.2
-
19
-
-
0001777653
-
A Taxonomy of Organizational Justice Theories
-
Greenberg, Jerald (1987), A Taxonomy of Organizational Justice Theories, Academy of Management Review, 12, 9-22.
-
(1987)
Academy of Management Review
, vol.12
, pp. 9-22
-
-
Greenberg, J.1
-
20
-
-
0000338934
-
Procedural Justice, Participation and the Fair Process Effect in Groups and Organizations
-
in, Paul B. Paulus, ed., New York: Springer-Verlag
-
Greenberg, Jerald, and Robert Folger (1983), Procedural Justice, Participation and the Fair Process Effect in Groups and Organizations, in Basic Group Processes, Paul B. Paulus, ed. New York: Springer-Verlag, 235-56.
-
(1983)
Basic Group Processes
, pp. 235-56
-
-
Greenberg, J.1
Robert, F.2
-
21
-
-
31744437338
-
Biometrics-The Next Frontier in Service Excellence, Productivity and Security in the Service Sector
-
Heracleous, Loizos T. and Jochen Wirtz (2006), Biometrics-The Next Frontier in Service Excellence, Productivity and Security in the Service Sector, Managing Service Quality, 16 (1), 12-22.
-
(2006)
Managing Service Quality
, vol.16
, Issue.1
, pp. 12-22
-
-
Heracleous, L.T.1
Jochen, W.2
-
22
-
-
0031304419
-
Beyond Pleasure and Pain
-
(December)
-
Higgins, E. Tory (1997), Beyond Pleasure and Pain, American Psychologist, 52 (December), 1280-300.
-
(1997)
American Psychologist
, vol.52
, pp. 1280-300
-
-
Higgins, E.T.1
-
23
-
-
0042315728
-
Trust: The Connecting Link between Organizational Theory and Philosophical Ethics
-
Hosmer, Larue T. (1995), Trust: The Connecting Link between Organizational Theory and Philosophical Ethics, Academy of Management Review, 20 (2), 379-403.
-
(1995)
Academy of Management Review
, vol.20
, Issue.2
, pp. 379-403
-
-
Hosmer, L.T.1
-
25
-
-
67650225860
-
Understanding Consumer Privacy: A Review and Future Directions
-
Lanier, Clinton D. and Amit Saini (2008), Understanding Consumer Privacy: A Review and Future Directions, Academy of Marketing Science Review, 12 (2), pp. 1-45.
-
(2008)
Academy of Marketing Science Review
, vol.12
, Issue.2
, pp. 1-45
-
-
Lanier, C.D.1
Amit, S.2
-
26
-
-
0004300475
-
-
6th ed, Upper Saddle River, NJ: Prentice Hall
-
Lovelock, Christopher and Jochen Wirtz (2007), Services Marketing- People, Technology, Strategy, 6th ed. Upper Saddle River, NJ: Prentice Hall.
-
(2007)
Services Marketing- People, Technology, Strategy
-
-
Lovelock, C.1
Jochen, W.2
-
27
-
-
0038678258
-
Trust Production and Privacy Concerns on the Internet: A Framework Based on Relationship Marketing and Social Exchange Theory
-
Luo, Xueming (2002), Trust Production and Privacy Concerns on the Internet: A Framework Based on Relationship Marketing and Social Exchange Theory, Industrial Marketing Management, 31 (2), 111-18.
-
(2002)
Industrial Marketing Management
, vol.31
, Issue.2
, pp. 111-18
-
-
Luo, X.1
-
28
-
-
3843078499
-
A Model Interpreting the Multidimensional Developmental Theory of Privacy and Theory of Planned Behavior to Examine Fabrication of Information Online
-
Lwin, May O. and Jerome D. Williams (2003), A Model Interpreting the Multidimensional Developmental Theory of Privacy and Theory of Planned Behavior to Examine Fabrication of Information Online, Marketing Letters, 14 (4), 257-72.
-
(2003)
Marketing Letters
, vol.14
, Issue.4
, pp. 257-72
-
-
Lwin, M.O.1
Jerome, D.W.2
-
29
-
-
84991310025
-
Consumer Responses to Personal Information Privacy Concerns on the Internet: A Power-Responsibility Equilibrium Perspective
-
Lwin, May O., Jochen Wirtz and Jerome Williams (2007), Consumer Responses to Personal Information Privacy Concerns on the Internet: A Power-Responsibility Equilibrium Perspective, Journal of the Academy of Marketing Science, 35 (4), 572-85.
-
(2007)
Journal of the Academy of Marketing Science
, vol.35
, Issue.4
, pp. 572-85
-
-
Lwin, M.O.1
Jochen, W.2
Jerome, W.3
-
30
-
-
0037259862
-
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling
-
Maxham III, James G., and Richard G. Netemeyer (2003), Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling, Journal of Marketing, 67 (1), 46-62.
-
(2003)
Journal of Marketing
, vol.67
, Issue.1
, pp. 46-62
-
-
Maxham III, J.G.1
Richard, G.N.2
-
31
-
-
0037660092
-
Trust and Concern in Consumers' Perceptions of Marketing Information Management Practices
-
(Winter)
-
Milne, George R. and Maria-Eugenia Boza (1999), Trust and Concern in Consumers' Perceptions of Marketing Information Management Practices, Journal of Interactive Marketing, 13 (Winter), 5-24.
-
(1999)
Journal of Interactive Marketing
, vol.13
, pp. 5-24
-
-
Milne, G.R.1
Maria-Eugenia, B.2
-
32
-
-
45449101957
-
Toward a Framework for Assessing Covert Marketing Practices
-
Milne, George R. and Maria-Eugenia Boza, Shalini Bahl, and Andrew Rohm (2008), Toward a Framework for Assessing Covert Marketing Practices, Journal of Public Policy & Marketing, 27 (1), 57-62.
-
(2008)
Journal of Public Policy & Marketing
, vol.27
, Issue.1
, pp. 57-62
-
-
Milne, G.R.1
Maria-Eugenia, B.2
Shalini, B.3
Andrew, R.4
-
33
-
-
45449102933
-
Online Privacy and Disclosure of Cookie Use: Effects on Consumer Trust and Anticipated Patronage
-
Miyazaki, Anthony D. (2008), Online Privacy and Disclosure of Cookie Use: Effects on Consumer Trust and Anticipated Patronage, Journal of Public Policy & Marketing, 27 (1), 19-33.
-
(2008)
Journal of Public Policy & Marketing
, vol.27
, Issue.1
, pp. 19-33
-
-
Miyazaki, A.D.1
-
34
-
-
0036252879
-
Internet Seals of Approval: Effects on Online Privacy Policies and Consumer Perceptions
-
Miyazaki, Anthony D. and Sandeep Krishnamurthy (2002), Internet Seals of Approval: Effects on Online Privacy Policies and Consumer Perceptions, Journal of Consumer Affairs, 36 (1), 28-49.
-
(2002)
Journal of Consumer Affairs
, vol.36
, Issue.1
, pp. 28-49
-
-
Miyazaki, A.D.1
Sandeep, K.2
-
35
-
-
0001154055
-
Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations
-
Moorman, Christine, Gerald Zaltman, and Rohit Deshpandé (1992), Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations, Journal of Marketing Research, 29, 314-28.
-
(1992)
Journal of Marketing Research
, vol.29
, pp. 314-28
-
-
Moorman, C.1
Gerald, Z.2
Deshpandé, R.3
-
36
-
-
21344475322
-
The Commitment-Trust Theory of Relationship Marketing
-
Morgan, Robert M. and Shelby D. Hunt (1994), The Commitment-Trust Theory of Relationship Marketing, Journal of Marketing, 58 (3), 20-38.
-
(1994)
Journal of Marketing
, vol.58
, Issue.3
, pp. 20-38
-
-
Morgan, R.M.1
Shelby, D.H.2
-
37
-
-
45449114860
-
Covert Marketing Unmasked: A Legal and Regulatory Guide to Practices That Mask Marketing Messages
-
Petty, Ross D. and J. Craig Andrews (2008), Covert Marketing Unmasked: A Legal and Regulatory Guide to Practices That Mask Marketing Messages, Journal of Public Policy & Marketing, 27 (1), 7-18.
-
(2008)
Journal of Public Policy & Marketing
, vol.27
, Issue.1
, pp. 7-18
-
-
Petty, R.D.1
Craig, A.J.2
-
38
-
-
0034394385
-
Privacy Concerns and Consumer Willingness to Provide Personal Information
-
Phelps, Joseph E., Glen J. Nowak, and Elizabeth Ferrell (2000), Privacy Concerns and Consumer Willingness to Provide Personal Information, Journal of Public Policy & Marketing, 19 (1), 27-41.
-
(2000)
Journal of Public Policy & Marketing
, vol.19
, Issue.1
, pp. 27-41
-
-
Phelps, J.E.1
Glen, J.N.2
Elizabeth, F.3
-
39
-
-
0040162260
-
Antecedents and Consequences of Consumer Privacy Concerns: An Empirical Investigation
-
Phelps, Joseph E., Giles D'Souza, and Glen J. Nowak (2001), Antecedents and Consequences of Consumer Privacy Concerns: An Empirical Investigation, Journal of Interactive Marketing, 15 (4), 2-17.
-
(2001)
Journal of Interactive Marketing
, vol.15
, Issue.4
, pp. 2-17
-
-
Phelps, J.E.1
D'Souza, G.2
Glen, J.N.3
-
40
-
-
70350535991
-
Flaming, Complaining, Abstaining-How Online Consumers Respond to Privacy Concerns
-
(Spring)
-
Sheehan, Kim B. and Maria G. Hoy (1999), Flaming, Complaining, Abstaining-How Online Consumers Respond to Privacy Concerns, Journal of Advertising, 19 (Spring), 62-73.
-
(1999)
Journal of Advertising
, vol.19
, pp. 62-73
-
-
Sheehan, K.B.1
Maria, G.H.2
-
42
-
-
0031539651
-
The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationship
-
(January)
-
Smith, J. Brock and Donald W. Barclay (1997), The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationship, Journal of Marketing, 61 (January), 3-21.
-
(1997)
Journal of Marketing
, vol.61
, pp. 3-21
-
-
Smith, J.B.1
Donald, W.B.2
-
43
-
-
0000981743
-
Information Privacy: Measuring Individuals' Concerns about Organizational Practices
-
(June)
-
Smith, Jeff H., Sandra J. Milberg and Sandra J. Burke (1996), Information Privacy: Measuring Individuals' Concerns about Organizational Practices MIS Quarterly, 20 (June), 167-196.
-
(1996)
MIS Quarterly
, vol.20
, pp. 167-196
-
-
Smith, J.H.1
Sandra, J.M.2
Sandra, J.B.3
-
44
-
-
50249151484
-
Internet Users' Information Privacy-Protective Responses: A Taxonomy and a Nomological Model
-
Son, Jai-Yeol and Sung S. Kim (2008), Internet Users' Information Privacy-Protective Responses: A Taxonomy and a Nomological Model, MIS Quarterly, 32 (3), 503-29.
-
(2008)
MIS Quarterly
, vol.32
, Issue.3
, pp. 503-29
-
-
Son, J.-Y.1
Sung, S.K.2
-
45
-
-
0032372563
-
Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing
-
Tax, Stephen S., Stephen W. Brown, and Murali Chandrashekaran (1998), Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing, Journal of Marketing, 62 (2), 60-76.
-
(1998)
Journal of Marketing
, vol.62
, Issue.2
, pp. 60-76
-
-
Tax, S.S.1
Stephen, W.B.2
Murali, C.3
-
46
-
-
0038803983
-
Social and Political Dimensions of Privacy
-
Westin, Alan F. (2003), Social and Political Dimensions of Privacy, Journal of Social Issues, 59 (2), 431-53.
-
(2003)
Journal of Social Issues
, vol.59
, Issue.2
, pp. 431-53
-
-
Westin, A.F.1
-
47
-
-
34547652240
-
Causes and Consequences of Consumer Online Privacy Concern
-
Wirtz, Jochen, May O. Lwin, and Jerome D. Williams (2007), Causes and Consequences of Consumer Online Privacy Concern, International Journal of Service Industry Management, 18 (4), 326-48.
-
(2007)
International Journal of Service Industry Management
, vol.18
, Issue.4
, pp. 326-48
-
-
Wirtz, J.1
May, O.L.2
Jerome, D.W.3
-
48
-
-
36348976396
-
The Impact of Regulatory Focus on Adolescents' Response to Antismoking Advertising Campaigns
-
Zhao, Guangzhi and Cornelia Pechmann (2007), The Impact of Regulatory Focus on Adolescents' Response to Antismoking Advertising Campaigns, Journal of Marketing Research, 44 (4) 671-87.
-
(2007)
Journal of Marketing Research
, vol.44
, Issue.4
, pp. 671-87
-
-
Zhao, G.1
Cornelia, P.2
|