The implementation of a quality management system in the not-for-profit sector

TQM Journal

Volumn 21, Issue 3, 2009, Pages 273-283

  White, G R T ^a   Samson, P ^a   Rowland Jones, R ^b   Thomas, A J ^c  

^a UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

^b GLYNDWR UNIVERSITY   (United Kingdom)

^c CARDIFF UNIVERSITY   (United Kingdom)

Author keywords

ISO 9000 series; Non profit organizations; Quality management; Quality standards; United Kingdom

Indexed keywords

BOTTOM-LINE SAVINGS; BUSINESS PERFORMANCE; CASE STUDY APPROACH; DESIGN/METHODOLOGY/APPROACH; ECONOMIC SECTORS; ISO 9000 SERIES; ISO 9001:2000; NON-PROFIT ORGANIZATIONS; ON-GOING IMPROVEMENT; OPERATIONAL STABILITY; PERFORMANCE IMPROVEMENTS; POTENTIAL BENEFITS; QUALITY MANAGEMENT SYSTEMS; QUALITY STANDARD; QUALITY STANDARDS; SMALL TO MEDIUM ENTERPRISE; UNITED KINGDOM;

EARNINGS; PROFITABILITY; QUALITY CONTROL; STANDARDS; TROPICAL ENGINEERING;

QUALITY MANAGEMENT;

EID: 70249108514     PISSN: 17542731     EISSN: None     Source Type: Journal    
DOI: 10.1108/17542730910953040     Document Type: Article

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