Development of an Expert System for implementation of ISO 9000 quality systems

Total Quality Management

Volumn 10, Issue 1, 1999, Pages 47-59

  Khan, M K ^a   Hafiz, N ^a  

^a UNIVERSITY OF BRADFORD   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0442294901     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412998054     Document Type: Article

References (11)

1. ADAM, E.E. et al. (1997) An International study of Quality improvement approach and firm performance, International Journal of Operations & Production Management, Vol. 17, No. 9, pp. 842-873.
2. CHANG, L.L. et al. (1993) An Expert System for ISO 9000 Quality Management System (IEEE TENCON/Beijing, Hong Kong Productivity Council).
3. CLIVE, L.D. & LEVITT, R. (1991) Knowledge-based Systems in Engineering (New York, McGraw-Hill).
4. HART, A. (1988) Expert Systems: An Introduction for Managers (UK, Koga Page).
5. KOCHHAR, A.K., SURI, A.I. & HATHER, R. (1991) Design and implementation of a general purpose knowledge-base gap analysis system with particular reference to the implementation of effective material requirement planning system, Proceedings of the Institute of Mechanical Engineers, Part C, pp. 129-133.
6. LUCAS, P. & GAAG, L. (1991) Principle of Expert Systems (Addison-Wesley).
7. MCTEER, M.M. & DALE, B.G. (1996) The attitudes of small companies to the ISO 9000 series, Proceedings of the Institute of Mechanical Engineers, Journal of Engineering Manufacture, Part B, Vol. 210, B5, pp. 397-403.
8. MULDER, R.J. (1991) The ISO 9000 standards-don't stop after registration, ASQC Quality Congress Transactions, Milwaukee, pp. 456-463.
9. OWEN, T. (1987) Expert Systems: The Key Facts for Decision Makers (UK, Cranfield Press).
10. PERRY, J.L. (1993) ISO 9000: Meeting the New International Standards (New York, McGraw-Hill).
11. ZAIRI, M. (1991) Total Quality Management for Engineers (New York, McGraw-Hill).