Media richness in online consumer interactions: An exploratory study of consumer-opinion web sites

Information Resources Management Journal

Volumn 21, Issue 4, 2008, Pages 49-65

  Pollach, Irene ^a  

^a AARHUS UNIVERSITY   (Denmark)

Author keywords

Computer mediated communication; Consumer interactions; Consumer opinion Web site; Consumer web site interaction; Information quality; Knowledge base; Knowledge sharing; Online relationships; Trust; Virtual community; Web based information systems

Indexed keywords

INFORMATION RETRIEVAL SYSTEMS; KNOWLEDGE BASED SYSTEMS; ONLINE SYSTEMS; VIRTUAL REALITY; WEB CRAWLER; WEBSITES;

COMPUTER MEDIATED COMMUNICATION; CONSUMER INTERACTION; CONSUMER-WEB SITE INTERACTION; INFORMATION QUALITY; KNOWLEDGE BASE; KNOWLEDGE-SHARING; ONLINE RELATIONSHIPS; TRUST; VIRTUAL COMMUNITY; WEB BASED INFORMATION SYSTEMS;

ELECTRONIC DOCUMENT EXCHANGE;

EID: 70249101065     PISSN: 10401628     EISSN: 15337979     Source Type: Journal    
DOI: 10.4018/irmj.2008100103     Document Type: Article

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