Service quality assessment in a greek higher education institute

Journal of Business Economics and Management

Volumn 9, Issue 1, 2008, Pages 33-45

  Zafiropoulos, Costas ^a   Vrana, Vasiliki ^b  

^a UNIVERSITY OF MACEDONIA   (Greece)

^b TECHNOLOGICAL EDUCATIONAL INSTITUTE OF SERRES   (Greece)

Author keywords

Gaps; Greece; Higher education; Service quality; SERVQUAL; Staff; Students

Indexed keywords

EID: 67650249318     PISSN: 16111699     EISSN: None     Source Type: Journal    
DOI: 10.3846/1611-1699.2008.9.33-45     Document Type: Article

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